Overview of real estate sales secretary

Summary is a written material that analyzes and studies the relevant situation at a certain stage and makes guiding conclusions. It helps us to find the laws of the development of work and things, so as to master and apply these laws. Let's sit down and write a summary. What kind of summary should you have read? The following is my summary of the real estate sales secretary, for reference only, hoping to help everyone.

Summary of real estate sales secretary 1 Time flies, time flies. In a blink of an eye, another year passed and a new year came. The past year has been an extraordinary year, but also a year full of difficulties. Looking back on this year, under the leadership of the company leaders and with the support and help of my colleagues, I have been strict with myself and completed my work well according to the requirements of the company. Through a year's study and work, I also feel that I have learned more knowledge in all aspects.

The work of the past year is summarized as follows:

First, there are many internal adjustments in the company this year, but whether I belong to a distribution company or a development company, I do a good job in sales logistics, abide by the company's rules and regulations, and strictly abide by the regulations on commuting time and attendance;

Second, do a good job in updating daily sales information such as telephone calls and visits, and do a good job in daily sales such as selling houses and issuing commercial housing sales contracts in a timely manner. When colleagues need help in life or work, they always try their best to help, and at the same time, they constantly learn and absorb a lot of fresh knowledge;

Third, at the same time, I also realized my own shortcomings, such as lack of communication with leaders, lack of courage and eloquence.

In 20xx years, I will gradually correct my own shortcomings, gradually improve my comprehensive quality and ability in all aspects, and strive to do my work better. In the brand-new 20xx year, I will strive to improve my quality, enrich my knowledge, improve my practical skills and make more and better contributions to the company. Every year I grow up, I feel full of challenges and opportunities. I have to work harder. It seems easy, but it needs hard work, attitude, confidence and endurance. I firmly believe that with the correct decision of the company's leaders and the active cooperation of all my colleagues, the company's future will surely flourish and gradually grow!

The secretary of real estate sales concluded that half a year passed unconsciously. I have done many things in the past six months. Of course, I joined Qingfeng Group and became a property consultant. Speaking of Chengdu Qingfeng Group, this company is a comprehensive real estate group company with real estate development as the leading factor and integrating real estate development, construction, property management and landscaping. In Jintang, I am recognized as an independent and reputable real estate developer with strong strength, so I am honored to join such a sales team-representing the image of the group and facing customers directly.

Many successful predecessors have said that selling this industry is the most training job. Because you are young and inexperienced, you need to exercise yourself more! Today, my year-end summary is a review and analysis of my work and study in the first half of the year, from which I can find out the experience and lessons, and draw regular knowledge to guide my future work and practical activities.

Our sales performance in the first half of the year is obvious to all, and it is very good, thanks to our predecessors. What about me? In fact, I entered this industry relatively late, and I have no obvious achievements. Even so, I am very optimistic about the future and prospects of myself and the company. It can be said that in today's real estate sales market downturn, our company is the leader in Jintang real estate development! So relatively speaking, as a salesperson, it is also very important to choose such a platform to show yourself. Of course, it is the right choice!

During the communication with customers, I deeply realized the importance of real estate. As property consultants, we have the responsibility to choose the right house for our clients. We are not only responsible for our own wages, but also for our customers. It can be said that real estate is the most prudent business in sales, not only a business, but also a summary of a person's life struggle and the beginning of a life struggle, and these are the unshirkable responsibilities of our property consultants.

In fact, it is very competitive to talk about customers like us. Although our house has good quality, good greening, good location, good environment and good service, as a customer, we should pay more attention before making a decision, so our working ability will be shown at this time. How can we get customers to buy our group's house? Of course, let customers know the advantages of our house. Price, location, environment and grade have all become factors to be considered, and we need to coordinate and synthesize them. Generally speaking, the following mistakes and problems often exist in sales work:

1, lack of subjective understanding, unclear thinking when talking about customers;

2. The will is not enough, and the desire for sales is not firm enough;

3. The plan is unreasonable, divorced from the objective reality, blindly looking for customers, and sometimes you will miss many prospective customers.

4. The explanation of the house is not in place, and the process of talking about customer execution is not in place.

5. The tracking analysis of competitors is not thorough, and the market response speed is lagging behind.

6, strong pressure from competitors, so that their own advantages can not be highlighted.

All the above are the parts that we need to constantly improve in our work, so I need to ponder and understand the psychology of consumers and the needs of customers in order to face them calmly.

To sum up, we should not only review the past, but also look forward to the future. We should also make an objective and in-depth analysis of the present situation, present situation and future development:

1. Analysis of external macro and micro environment: industry status and development, competitor status and trend forecast, regional market status and development, channel organization and relationship status, overall evaluation of consumer satisfaction and loyalty.

2. Internal environment analysis. The correctness and clarity of enterprise strategy, and the matching degree of enterprises in products, prices, promotions, brands and other resources.

3. Analysis of its present situation. Advantages and gaps in their own goals and positioning, work ideas and concepts, personal qualities, etc. Through the objective analysis of the present situation and the future, we can be more aware of the difficulties and opportunities we face. So as to have a clear understanding and profound analysis of difficulties, find solutions to difficulties, have a strong insight into opportunities, and make preparations for seizing opportunities as soon as possible.

No one will succeed casually, and every success is accompanied by hard work. It is the premise and foundation to realize the continuous improvement of work performance to carefully analyze the reasons for the achievements, sum up the experience and pass it on. Of course, the achievements should be comprehensively summarized and the outlook for the future should be improved. In the second half of my work, I will redouble my efforts, visit more customers, better understand our group's integrated services, set my own task objectives and improve my sales performance. I must do the following:

1, and clarify the main purpose of the work. Strategy determines fate, ideas determine the way out, and good performance must be supported by clear and correct ideas. Otherwise, people will become headless flies, deviate from the direction and track, and will go further and further;

2. The specific objectives of the new year's work: sales objectives and learning objectives;

3. Complete the specific methods of the plan, strengthen the close relationship with customers, and timely reflect the new information of customers.

The only way for us to succeed is to realize the above-mentioned conceptual macro-prospect planning. The sales industry is growing, and we can't let ourselves fall behind, let alone be eliminated. So I regard the second half of the year as a new beginning, strive for success, achieve our goal and make myself the greatest salesman!

The real estate sales secretary concluded that he came to work in this project in the middle of this year. He has been working here for almost seven months, and time passes quickly. In a blink of an eye, it is almost the end of the year. I have gained a lot in these seven months. In addition to some basic information I have mastered every day, I participated in the opening activities of this project for the first time in September. During this period of work this year, all aspects have been exercised and improved, and my work has gone smoothly. The following is a brief summary of my work this year.

Before joining the company, I was carefully trained by the group marketing director for a week, and learned some basic knowledge of real estate and the duties of sales secretary. Before I joined the company, I was always a sales manager and a sales supervisor doing all kinds of daily work reports. Sales managers and sales supervisors are always very busy. They study and work after joining the company, and humbly ask for advice if they don't understand or know anything.

According to the requirements of the project, all the electronic data of incoming calls from 20xx to 20xx have been entered into the computer for archiving. In the later period, we insisted on entering electronic phone calls and visits every day, and always kept the data of electronic version and paper version consistent.

Starting from June, check the specific sales data of the month and the task completion of each property consultant with the financial department at the end of each month. The specific sales situation of each month is clear at a glance. The sales amount since 20xx is 24542 1505 yuan, and the repayment amount is 105849358 yuan.

In the first half of the year, the purchase agreements signed by customers were concentrated, and the owner's information was incomplete. Mid-September is the Mid-Autumn Festival, and the project officially started. The manager used Mid-Autumn Festival gifts to promote VIP cards on the fourth floor and collect information about the owners who have bought houses. After completing one household and one file, the subscription agreement signed by the owner in the first half of the year has been put on record. Every agreement signed in the later period is carefully checked and the basic information of customers is electronically registered for the record, and the property consultant is supervised to fill in the sales control and agreement number correctly.

The uptown project in Shijiazhuang opened in June. Although I didn't know the specific process of opening activities at that time, with the help of uptown project, it was also a process of learning and exercising. Have a little understanding of the general process, material preparation and matters needing attention of opening.

In September, I personally participated in the opening activities of this project. After three months of customer accumulation, I have handled 102 VIP membership cards. The event was held on September 26th. In the intense and busy activities, colleagues United and helped each other, and with the tacit cooperation of the whole team, they sold 86 sets and achieved good results. I feel lucky to work in such a harmonious and atmospheric team.

Generally speaking, in the position of sales secretary, it sounds like a very simple job, but in fact, it has a wide range of contacts. After seven months' work, we also summarized the areas that need to be improved in the work:

On the one hand, it is about the refund of some house payment accounts and vip customers who have not selected houses at the end of the month. Customers with financial difficulties or VIPs have not selected suitable housing customers, and the reservation customers can't pay the down payment within the time limit stipulated in the deposit agreement, but they will pay part of it and write an extension application before the financial closing of the month. Part of the house payment paid by these customers was not recorded, and the property consultant directly took the customers to the financial department to pay part of the house payment. Without a formal receipt, there will be some discrepancies in the reconciliation with the financial department at the end of the month. In the future, we must cooperate with the property consultant to record the monthly income, house payment and customers who have not selected suitable housing to apply for membership cards in an account book, which is conducive to checking the data at the end of the month.

On the other hand, personal psychological quality needs to be improved. 165438+ 10 transferred to the cashier for two days. I was a little nervous when I first came into contact with the cashier. After all, I am dealing with money and I am afraid of making mistakes. Sometimes I am particularly anxious when I am busy at work. In order to cultivate my patience and self-cultivation, the manager entrusted me to look after the green plants in the hall. Details determine success or failure. The most important thing in this job is carefulness and patience. Good psychological quality is the foundation of this job, so with the continuous growth of working hours, we must cultivate better psychological quality next year. I will raise my working ability in all aspects to a new level and live up to the expectations of my leaders.

The real estate sales secretary concluded that last winter and spring came, and that was the end of the year. This time is the most unforgettable one. This year, time passed;

This year, slowly grow; This year, gradually harvested; This year is a challenge for me, because my job is different in nature. I just arrived at a strange post, which is just the opposite of my previous major. I was at a loss for a while and didn't know how to carry out this work. After self-adjustment, I am ready to study with zero mentality. I am very grateful to the company for giving me the opportunity to exercise, and I am also very grateful to the partners who work with me. It is you who let me learn things that I have never touched before, and let me grow, mature and enter the sunny north country step by step. The main work of 20xx can be roughly divided into three categories.

1. Assist in sales: This project in Sunshine North County is different from other commercial houses, and there are many procedures for handling affordable housing and booking. These procedures, from spreadsheet recording to declaring room number, opening room number, issuing contract number, reviewing and issuing contract, all need to be careful, because once one link goes wrong, it will lead to a series of problems and conflicts between customers. So I do my job well on the principle of "ten times better, one household is better".

2. Assist the site manager to supervise the implementation of the management system of the sales department and the distribution of materials and articles needed for daily office: do a good job of sorting out materials during the morning meeting and evening party, report the salesman's work plan for one day and record the remaining problems, allocate telephone resources to the salesman to visit customers, cooperate with Party A's staff to extract new public customer information in time, assist Party A in ordering, registering and stamping the contract, do a good job of docking with the bank, and deliver the information missed by mortgage customers to the bank in time. The daily purchase and replacement of office supplies and sanitary supplies required by the sales department should be supplemented as needed.

Three. Report statistical analysis and daily data updating and maintenance: update the latest situation of customers who pay money, return goods, publicize customers and sign contracts daily, cooperate with the site manager to make weekly and monthly data statistics and summarize weekly and monthly reports, report to Party A's staff in time and record the information of customers who have opened room numbers. I still have many shortcomings in the above work, and I still need to improve and learn.

Four, the direction of my efforts in the new year:

1, strengthen the study of relevant business knowledge, communication skills with customers and problem-solving methods.

2, learn to sell, art is not overwhelming, all industries are closely related, and it will also help your work.

3. Love your job, apply what you have learned, and take the company's affairs as your own business.

4. Be careful, cautious and practical to avoid low-level mistakes.

5, improve work initiative, put into work. Through this year's study and exercise, I found that I still have many shortcomings to improve. In the future work,

I will use my energy and efforts to receive business training, learn business knowledge and improve sales awareness. Make solid progress, work hard and contribute to the development of the company.