Section 3 Work Summary of Property Management Company

Owners can manage their own property, or entrust property service enterprises or other managers to manage it. The following is a summary of the work of the property management company in the third quarter. Welcome to read!

* * * * The property management company closely revolves around the overall deployment of the superior company, taking the "three basics" construction as an opportunity, constantly determined to reform, realized the leap-forward development of management, actively standardized internal management, paid close attention to safety services, and carried out all the work in a down-to-earth manner in accordance with the instructions of the superior company, maintaining a good situation of healthy, stable and harmonious development.

Main work in the first and third quarters

(A) do a good job in the "three basics" work and lay a solid foundation for enterprise development.

According to the work arrangement and requirements of the superior company, A Property Company regards the "three basics" work as the strategic task of building a harmonious enterprise, takes the "three basics" work as the general starting point, accurately finds out the problems, makes clear the solutions, pays close attention to implementation, improves the quality of personnel, strengthens the style construction, ensures the stability and harmony of the team, and ensures the sustainable and scientific development of the company. In the third quarter, focus on "improving people's basic quality", vigorously carry out the "three basics" work and highlight team spirit education; Highlight the improvement of employees' quality; Highlight the propaganda of ideological and political work of party building. First, conscientiously implement the spirit of the meeting of leading cadres of the study group company, set up a leading group for three basic work, and set up three promotion groups for grass-roots construction, basic work and basic quality. Based on the comprehensive analysis of the present situation of the company's property service, the detailed implementation plan of the three basics work and the overall arrangement schedule are formulated. Second, the grass-roots units have carried out the activities of "learning the spirit, finding the gap, determining measures and improving the level" in the three basic work. The Party branch called for watching the propaganda film on the theme of "three basics" construction, and the department organized employees to study hard. It took nearly a month to find the gap from the bottom up in the whole company, dig deep into the problems and propose solutions. The third is to organize a special meeting on the "three basics" work, and the leading group will go deep into the grass-roots site to carry out the post responsibility system inspection activities with "clear responsibilities, perfect system, orderly management, well-trained, efficient work and strong supervision" as the main line, so as to find out the current situation at the grass-roots level and help solve problems. Fourth, the company advocates and encourages the development of distinctive advanced practices. Internally, form a weekly work meeting system to convey the spirit of instructions from superiors in time; Archives classified management, maintained by part-time archivists; Re-examine the job responsibilities and work contents, and supplement and improve the system norms; Managers analyze the key points and difficulties of work and sort out the crux of basic management; Commend and publicize outstanding figures and typical deeds emerging in grassroots work, and so on. The company focuses on sorting out the highlights of the "three basics" work and spreads the good experience of grassroots units throughout the company by way of case review. Fifth, strengthen the construction of grass-roots teams, carry out the activities of "five types and five good teams" in depth, guide employees to "learn by practice and lead by example", intuitively understand the application of visual management in production safety, and effectively promote the company's HSE management system. Organize some management backbones to visit and study in a certain place, learn safety experience sharing with great reference, learn standardized post operation procedures, observe advanced production operation procedures, and achieve the purpose of rapidly upgrading skills. Colorful learning and training activities provide employees with more learning opportunities, enhance their consciousness of finding gaps, and clarify the direction of future work while learning experience.

(two) to do detailed supervision and inspection activities, improve the level of service management.

In order to strengthen employees' sense of responsibility and improve the overall service quality, in the third quarter, the company stepped up inspections, strictly supervised on-the-job personnel, etiquette norms, housekeeping management, operational procedures, and the implementation of responsibilities, and ensured the standardization and unification of service standards. First, through the way of "listening, checking, watching, speaking and asking", supervise and inspect the actual work of the employees on the site of each property. "Listening" means listening to the daily work contents and suggestions of employees in various positions; "Check" is to check whether the on-site system specification of each property is perfect, whether the file records are complete, whether the service behavior is standardized, and whether the work quality is up to standard; "Look" is to check the working environment, employees' mental outlook and working state, to ensure that the house is clean and tidy and the work enthusiasm is high; "Speaking" means putting forward unified standard management requirements for the person in charge of the site, conducting practical job skills training on a regular basis, and explaining job allocation, specific responsibilities, division of labor, safety precautions, etc. For grassroots employees; "Asking" is to check and inquire about employees' job responsibilities and work skills, understand employees' understanding, adjust and improve system norms, gradually form an effective mechanism of "managing power, doing things according to the system and managing people with the system", and build an institutional system with scientific content, strict procedures, complete facilities and effective use to improve business level. Second, the company irregularly organizes joint spot checks on the security work on duty on weekends and holidays, which improves the enthusiasm of security work and realizes a benign work system of "everyone is on duty and each post has a job". Through supervision and inspection, the existing problems were found in time, and the work flow was sorted out, which put an end to the phenomenon of "dirty, chaotic and poor" working environment, unclear post rotation duty time, irregular record filling and imperfect system. Through supervision, conversation, communication and other ways to cultivate employees' work consciousness and initiative, improve work efficiency and overall quality of employees, and ensure service quality.

(3) Do a good job in fire safety management to ensure the stable operation of the enterprise.

In the third quarter, with "improving employees' safety quality and strengthening safety awareness" as the breakthrough point, and focusing on safety education, various forms of safety service publicity and education were solidly carried out. First, increase publicity, education and training. All departments hold safety meetings, popularize fire safety knowledge, conscientiously implement fire safety laws and regulations and safety operation procedures, and enhance fire safety awareness and self-prevention and self-help ability. Department heads carefully analyze the ideological trends of employees, carry forward the management concept of "always paying attention to fire safety", and carry out different forms of safety ideological education such as encouraging mobilization, commending and encouraging, and communicating with each other in combination with their own work practice to promote the integration of enterprise safety culture. The second is to do a good job in fire safety inspection. Strengthen the safety inspection of fire, electricity, fire-fighting equipment and fire exits in key parts such as office buildings, computer rooms, warehouses and canteens that provide security services, and intensify the investigation of fire hazards in key links to eliminate fire hazards in the bud. The third is to do a good job in the investigation and management of hidden dangers. Check the hidden dangers of fire fighting equipment, facilities, fire fighting equipment, vehicles and circuits once a month. When problems are found, effective measures will be taken for rectification to ensure the smooth progress of daily work. Fourth, regularly organize various forms of safety supervision and inspection and special inspection. All departments regularly organize joint safety inspections and conduct self-examination and spot checks on key and difficult points. Combined with climate disasters such as heavy precipitation weather, high temperature weather and typhoon in the third quarter, we will strengthen preventive measures and attach importance to the continuous development of inspections during holidays. The fifth is to establish a long-term mechanism for safety rectification. Implement the mode of "investigation, rectification and exploration", constantly improve and perfect the safety management system, and ensure the healthy and stable development of enterprises.

(d) Do intensive study and training to improve the comprehensive ability of personnel. In the third quarter, adopt various training forms to create a strong learning atmosphere for enterprises.

First, pay attention to strengthening employees' on-the-job education, and adopt a combination of company-level centralized training and departmental self-selected learning, with learning as the key link. The company continues to organize new employees to participate in pre-job training in batches, and strive to improve the overall quality. The department insists on weekly skills training and on-the-job training activities, and insists on learning "five haves", that is, learning time, reading materials, learning discipline, learning experience and discussion records, and gradually improves the quality of the team through learning. The second is to make rational use of training funds and make plans to provide opportunities for employees with room for improvement to study and practice abroad. In mid-September, the Engineering Department sent two employees to Beijing to attend the course of weak current system integrators in intelligent buildings to improve their professional skills. Third, pay attention to the quality education and training of managers and improve the level of decision-making and management. Actively respond to the call of superior companies, organize key personnel to participate in the HSE system promotion business training and EAP training lecture hall of oilfield companies, and improve the professional ability and psychological quality of managers. Through training practice, the company has continuously strengthened the construction of training institutions, integrated industry training resources, optimized the training faculty, innovated training means and methods, and improved the comprehensive ability of personnel.

(5) Strengthen project management to ensure the safe operation of equipment and facilities.

In the third quarter, engineers accurately grasped the key time nodes of seasonal change and task increase, and strengthened the maintenance of equipment and facilities. First, regularly or irregularly inspect the office buildings under the jurisdiction of the company for hidden dangers of fire protection, air conditioning, water supply and drainage, power supply and other systems every month, so as to increase the inspection frequency and prevent damage.