What do I need to know to apply for a property front desk?

Basic job responsibilities of the front desk

1, guest reception

2. Receiving, sending and receiving, faxing, copying documents, receiving and delivering letters, newspapers, documents and business telephones, etc.

Detailed job responsibilities of property customer service front desk

1, strictly abide by the Company's Professional Code and various management rules and regulations.

2. Enter the application process of the owner, motor vehicle pass, bus pass and encrypted channel, and answer the relevant questions raised by the owner.

3. Handle decoration formalities for customers, handle temporary passes for decoration personnel, issue decoration management regulations to customers, and answer related decoration questions at the same time, and ask maintenance service personnel to approve decoration applications and refund after decoration.

4. Handle telephone installation procedures and various telephone services on behalf of customers.

5. Handle dog-raising license and temporary residence permit for customers.

6. Subscribe to newspapers and magazines on behalf of customers, and be responsible for receiving and distributing newspapers, magazines and letters.

7. Rent out houses for customers and rent out vacant houses for developers.

8. Be responsible for printing, distributing and archiving the notices to customers.

9. At the request of customers, issue relevant certificates for customers in accordance with relevant regulations.

10, carefully complete the daily work record as required.

1 1. Answer all kinds of questions and inquiries raised by customers at any time and report to the department manager in time.

12. Complete other tasks assigned by department managers and company leaders.

Hotel front desk qualification:

1, college degree or above in secretarial, administrative and related fields;

2. More than one year relevant working experience;

3, familiar with the front desk workflow, skilled use of all kinds of office automation equipment;

4. Enthusiasm, initiative, carefulness, patience, good communication and coordination skills, cheerful personality, correct appearance and enthusiasm for others;

5. Skillful use of related office software.

6, generally 8 hours a day, 5 days a week. This is based on the company's working hours.