How to complain when the elevator stops?

How to complain about the property is the most effective? How to complain about the property stopping elevator?

With the development of China's real estate industry, elevators have become the standard of every community and an indispensable part of people's daily life! However, in order to save costs and funds, some property companies do not maintain elevators in time, which often leads to elevators being trapped! So when we encounter such problems in life, how to complain about the property is the most effective? How to complain when the property stops the elevator?

First: online feedback: property exchange group, click on the property complaint and feed it back to the local property management department!

Owners of residential areas may complain to the local property management department or the local police station and housing authority if they find that the property stops the elevator without authorization. If the owner first discovers that the property stops the elevator without authorization, he can negotiate with the property first. If negotiation fails, he can call 1 10 for alarm handling. If you find someone trapped in the building, or maliciously squeeze an elevator in the community elevator, the first thing to do is to calm your emotions and then call 96333 in time.

I. Legal basis

Article 74 of the Property Law: "Other public places, public facilities and property services within the building division shall be owned by the owners."

Article 77 of the Property Law: "The profits generated by the use of part of the owners by the construction unit, the property service enterprise or other managers, after deducting reasonable expenses, shall be owned by the owners."

Articles 1 and 5 of the Supreme People's Court's Interpretation on Several Issues Concerning the Specific Application of Laws in the Trial of Disputes over the Differentiated Ownership of Buildings (Fa Shi [2000] No.21) stipulate: "In the condominium ownership of buildings, the maintenance expenses of elevators and other equipment and other expenses incurred due to maintenance belong to the income of property service enterprises."

Second, the basic structure of the elevator:

The elevator is a whole and consists of three main parts: control cabinet, car and car door.

The control cabinet generally adopts relay, and there is a separable relay in the control cabinet to detect and judge whether the elevator is running normally.

Instructions are issued by buttons or keys, and the control cabinet operates according to the instructions, so it is also called signal board and button board.

The car consists of two floors, namely, ordinary elevator, automatic elevator and sightseeing elevator.

Third, the use and maintenance of the elevator

When the elevator breaks down or has an accident, it must be operated by professionals. After the evacuation, the power supply of the elevator should be turned off as soon as possible to prevent safety accidents such as electric shock.

Fourth, the use of precautions

1. When pressing the emergency stop button, you can't step on the brake and control panel in the elevator, otherwise the elevator will stop running.

2. Do not wipe the steel connector and step wheel between the elevator car and the car door with water or rag to avoid rust.

3. It is forbidden to push the wire rope or the rope head and wire rope on the wire rope by hand, so as to avoid sudden fracture of the wire rope and personal injury.

4. Passengers should not smoke in the car to prevent smoke from affecting the fault diagnosis of the elevator.

5. It is forbidden to put your hands or feet into the gap between the car and the hall door to prevent injury.

6. It is forbidden to slam the door suddenly after the door is opened.

5. How to claim the maintenance cost?

1. During the elevator warranty period, the developer shall bear the maintenance responsibility.

2. If the warranty period exceeds, the owner can lodge a claim with the manufacturer.

3. After the manufacturer agrees, the owner can claim compensation from the property management office.

If the fault of the elevator is caused by the elevator itself, it is necessary to investigate the cause of the fault. If it is caused by improper maintenance, it should be resolved through consultation with the maintenance unit.

5. If the property management is not in place, you can communicate with the property.