How to handle the owner's complaint

In some cases, property repair report is also called repair report, property repair report, property repair report, property maintenance management, owner repair report, owner repair report, etc. It refers to the process of notifying the relevant responsible personnel of the maintenance or repair requirements of an item, equipment or facility by submitting a report or request. It can be used in many occasions, such as property management, house maintenance and equipment maintenance. Usually, the content, time, place, contact person, contact information and other information of the request are recorded and distributed to the person in charge for processing.

Services can be provided in various ways, including telephone, e-mail, SMS, online service system, etc. Online repair system has become an increasingly popular way, especially in the field of property management.

App, the platform software of property repair system, is also called property repair system, property repair software, owner repair system, owner repair platform, property warranty system, owner online repair system, owner management software, property maintenance system and owner repair platform in some cases. It is a software system for managing and solving reports and service requests in property management. Owners or tenants can submit maintenance requests through mobile phones or computers, and property management personnel can handle and follow up these requests in time to improve service efficiency and customer satisfaction.

A property maintenance system usually includes a website or application so that owners or tenants can easily submit maintenance or service requests. These requests will be automatically assigned to the property management team or the corresponding service provider for processing and resolution.

Property managers can use this system to track the status of service requests, maintenance records and fees, and inform the owners or tenants of the service progress in time.

Property service system can digitize the whole service process and help property managers to formulate and monitor service indicators, such as timely follow-up, completion rate and satisfaction. As a closed loop of assessment management.