Xintai Community in Luoning County belongs to that town.

The reply to the "Property Problem of Xintai Community in Dongguan, Luoning County" is as follows:

Xintai Community is located in Dongguan Community of Chengguan Town. The current occupancy rate is 60%. The community is not a big property right, and no property company will settle in after the completion. In April, 20021year, Luoning Kunjing Property Management Co., Ltd. moved in and took over the property management services of the community. Since the property management company moved in, it has invested more than 300,000 yuan to install monitoring and access control equipment, street lamps and charging piles, hired six security guards to patrol the community 24 hours a day, and four cleaning staff to ensure the cleanliness of the community, beautify the facilities and environment, and take charge of the daily maintenance of elevators and water and electricity in the community to provide convenience for the residents in the community. At present, there are some problems: community owners have doubts about the company's charging standards, some residents are unwilling to pay property fees, and repeated persuasion is ineffective; The property management service provided by the property management company is not perfect in some aspects, and the owner expresses dissatisfaction, and the service quality needs to be improved.

A few days ago, Chengguan Town Government organized representatives of owners, cadres of Dongguan community neighborhood committees and managers of property companies to hold special coordination meetings to discuss the charging standards of property fees and property services. In the next step, our town will actively guide the community owners to set up owners' committees to effectively manage the property, and at the same time urge the property companies to improve their professional quality and service level.