Annual actual work plan of the department

Time flies, and will usher in a new department work, write a good plan, and prepare for the next department work! The following is the annual work plan of the department I have carefully arranged for you. I hope it helps you.

1 20 _ _ _, the quality management office will conscientiously do a good job in the daily management of the quality system and actively carry out various quality management activities according to the annual work points of the college and the overall requirements of "reform, development, quality and efficiency" to ensure the continuous and effective operation of the quality management system of crew education and training in our college.

First, strengthen ideological and political work and strive to improve the comprehensive quality and management level of department personnel.

This year, according to the overall arrangement of the Party Committee's political study plan, the department staff will be carefully organized to study politics, so that the department staff can thoroughly study and understand the party's line, principles and policies and the spirit of relevant documents, pay attention to current events and keep pace with the times. Combine the characteristics and reality of the department's work, and constantly strengthen the awareness of service and quality. While improving the level of policy theory, we should seriously study the quality system documents, deeply study the ways and methods of quality management, constantly improve our comprehensive quality and management level, and strive to push the quality management of our hospital to a new level.

Second, increase the publicity of the quality system and further strengthen the quality awareness of all employees.

This year, the Quality Control Office will further strengthen the publicity and study guidance on the system documents of various quality management activities carried out by the controlled departments, and require the controlled departments and subcontractors to carry out intensive study on their own personnel on a regular basis, and timely conduct quality training for newly introduced personnel and those who have changed jobs. Through various forms of publicity, we strive to make all controlled departments and personnel timely and accurately grasp the contents and characteristics of the revised documents, new parts and even the whole system documents after external audit, carry out daily work in strict accordance with the requirements stipulated in the documents, further strengthen the quality awareness of all employees, and ensure the continuous and effective operation of our quality system.

Third, seriously organize internal audit and management review, and strictly implement quality management.

According to the internal quality audit procedures and management review procedures, it is planned to arrange two internal audits and one management review this year. The quality control room will standardize the organization, form, content and review process of quality activities, strictly implement the document requirements and implement quality management. The focus of internal audit is to review the compliance of system documents and publicity and training, check the filling of quality records and the correction of unqualified items, and check the effectiveness and continuity of system operation. At the same time, assist relevant functional departments to evaluate the services provided by subcontractors. The unqualified items and defects found in the internal audit will be promptly urged to correct. In the management review, the effectiveness and operation of this year's quality system will be analyzed and evaluated, and the problems existing in the internal audit, the causes of non-conformity and the defects in the system operation will be studied. Through management review, we can sum up experience and provide reference for quality management activities in the next year.

Four, do all the preparatory work, and promote the quality management of the whole hospital.

This year, according to the requirements of the top management, the quality control office will make all preparations for promoting the quality management of the whole hospital. First, seriously carry out investigation and research, take the initiative to contact the competent authorities, and learn from the brother colleges. Second, according to the institutional setup and work practice of our hospital, we should formulate feasible plans for implementing quality management in our hospital and determine the management mode adopted. The third is to implement the drafting, compilation and unification of documents.

On the occasion of bidding farewell to the old and welcoming the new, the Engineering Department reviewed the work carried out in the past 20 years, summed up the experience and found out the shortcomings. We will actively cooperate with the company's strategic policy with a more pragmatic attitude, refine management, tap potential internally, demand benefits from management, be stricter, strengthen training, be brave in facing up to shortcomings, unite as one, enhance overall awareness, responsibility awareness and cooperation awareness, and work hard to complete the work with one heart and one mind. We will continue to carry forward the spirit of love and dedication, and do our best for the rapid development of the company. The initial thinking of this year's work mainly revolves around "adjustment, improvement, standardization and implementation".

1. adjustment: mainly standardize the service process, adjust the current management mode, modify and improve the relevant management system, and focus on the quality service of the property;

2. Perfection: according to the policy of "hotel management and five-star service" put forward by the company leaders, the work of this department is refined, and the management system is infiltrated into all stages and links of daily work to form a complete work management process;

3. Normalization: according to the standard requirements, standardize all links of the above work management process, and implement them in detail to individuals, so that all links are planned, systematic, implemented, checked and improved, and relevant records are formed;

4. Implementation: strengthen inspection and supervision, combine the performance appraisal system with the inspection and appraisal system, strengthen execution, strengthen the timeliness and effectiveness of rewards and punishments, improve the sense of responsibility of employees in this department, and implement various rules and regulations.

The following is the specific work plan of the engineering department in 20__:

A, the engineering department focus on the following work.

1, pay close attention to the training and assessment of engineering staff, starting with manners, gfd, service awareness, service process and service quality. , improve work skills, improve work efficiency, improve work image, realize multi-function, train and recruit comprehensive technicians. Implement the survival of the fittest for the technical personnel in the engineering department. To retain outstanding backbone employees, it is necessary to inject new vitality into the fatigue of some old employees, so that the whole group can be competitive and energetic at any time. Through training and assessment, the logistics staff of the engineering department are full of enthusiasm, creating a comfortable hardware environment for tenants and providing comfortable service products.

2. Improve the work service procedures, strengthen the initiative and coordination, coordinate all departments, especially arrange the night work of the engineering department reasonably, strengthen the daily inspection of facilities and equipment, put the responsibility on people and put an end to barbaric operations.

3. According to the maintenance system, do a good job in the planned maintenance of large-scale key equipment, do a good job in the seasonal maintenance and daily maintenance of elevators, central air conditioning, power distribution and water supply systems, especially the cleaning and maintenance of the central air conditioning host and supporting cooling towers, pumps and terminal fan coils, and carefully debug them to ensure the smooth operation and safety of the central air conditioning host. Strengthen the inspection of the' maintenance cycle' of various equipment such as public areas.

4. Update of elevator inspection method. In view of the frequent elevator accidents, this paper analyzes and summarizes the phenomena not found in the inspection by the engineering department, and improves and perfects the original inspection method. On the basis of the inspection of the original machine room and elevator main engine, the inspection of ride comfort, stability and noise was strengthened, and the car roof operation observation and pit inspection were carried out. Supervise the maintenance unit to improve the maintenance level and eliminate hidden dangers. Strengthen the follow-up supervision of elevator maintenance.

5. Establish the concept of cost economy, give play to the role of profit center, improve and follow the methods of energy, materials, repairing old materials and utilizing waste, control and reduce the cost of material consumption and energy consumption, strengthen repairing old materials and utilizing waste, and strive to further reduce the project expenditure.

(1) Grasp the quality of engineering parts, register the use dates of main parts and materials, and follow up.

Quality and life. Strengthen the market investigation on the price of accessories, including the price investigation and control of decorative engineering materials.

(2) strengthen the assessment statistics of repairing the old and using the waste, check and report the situation of repairing the old and using the waste every month, and resolutely put an end to the only

Tube replacement is carefully maintained regardless of bad style.

(3) Adjust and control the economic operation of the equipment reasonably to prevent leakage.

(4) Implement energy management, strengthen the use of water, electricity and natural gas, and check the meter reading every month.

And compare, the use of water, electricity and natural gas is archived, which is convenient for departmental cost control.

Second, the engineering department took over the second phase of work.

1, familiarizing and training the personnel of facilities and equipment in the early stage;

2. Make the equipment ledger of all facilities and equipment in advance, so as to check the handover and adjust the ledger and equipment anytime and anywhere;

3, arrange engineering personnel to participate in equipment debugging, familiar with the running state of each equipment;

4, according to the second phase of equipment operation, make the daily work plan of each team.

In short, no matter how big or small, we must do our best. We believe that there is no best, only better. Only by constantly pressuring yourself and looking for excitement at work, 20__ years is destined to be an extraordinary year.

It is also destined to be the most stressful year for the engineering department. All staff in the department are required to correct their working attitude, move towards scientific and standardized direction, implement standardized management, advocate efficient teamwork, and strive to improve service quality and work quality as the central task. In the future work, we will continue to carry forward our achievements, overcome our shortcomings, and strive to complete all the work arranged by our superiors. Work hard, improve and improve in this direction.

The practice of the annual work plan of the department Chapter III I. Work requirements

1. The new media center will continue to play the role of communication, contact and exchange with students, further deepen students and expand its influence.

2. Recruit new members, expand the number of members, and complete the composition of technical group and editorial group; Invite relevant lecturers to train employees and strengthen their skills.

3. Cooperate with the Propaganda Department of the Communist Youth League Committee and the News Department of the Student Union, regularly publish college news and activity announcements, and give full play to the propaganda function of the WeChat platform of the College of Education.

Second, the management and construction of the new media center

1. Define the work orientation of the new media center and subdivide it into each member.

2. Make a record of every activity, and provide a basis for evaluating the work attitude and performance of department members.

3. Set up a special outreach group, which is mainly responsible for contact with the Youth League Committee and other departments to ensure timely communication and barrier-free communication.

4. Design and improve the function of the WeChat platform of the College of Continuing Education, keep abreast of students' demands for the platform function, and make corresponding adjustments to balance the demands of students' union and students' demands to a certain extent.

Third, specific work.

1. The new media center holds a regular departmental meeting every two weeks to summarize the work in the previous stage and arrange the work in the next stage; And summarize, correct and improve the shortcomings in the previous stage of work.

2. Department members should actively participate in the work of the department and accept the supervision of the director and deputy director on the basis of doing their job well as students.

3. The director and deputy director should take the lead and be strict with themselves in study and life.

4. The director should combine regular and irregular inspections to assess the working attitude and ability of department members, mainly to assess the working attitude.

5. Combine the work of other departments and college activities, regularly publish WeChat tweets that are beneficial to students, guide everyone to actively participate in college activities, and timely publish exam-related information and exam results.

6. Try to make WeChat tweets attractive to students; Enrich students' after-school life and leave precious university memories for everyone.

Fourth, work news.

The new media center will play a role in the new semester, contribute to the Institute of Education, and lay a solid foundation for future schoolmates.

This semester, our news department will continue to listen to the leadership of the student union and do a good job in communication with the college, so that students and teachers can see the latest news of the college at the first time.

I. Summary of work

This semester, the focus of the news department is to strengthen the team system construction, establish the assessment system, make the work arrangement and performance assessment have rules to follow, and at the same time increase the amount of news and articles, and actively assist other departments of the student union.

Second, the purpose of the work

1. Actively build news features and form news thinking.

2. Improve work efficiency and arrange work tasks reasonably, so that team members can get news writing exercises without affecting their study.

Third, system construction.

In the near future, the Department of Public Information will formulate a series of systems to evaluate members' performance. The overall plan is as follows:

1. The Minister of Information is responsible for coordinating the work arrangement of the whole department and communicating and cooperating with other departments of the Student Union in time.

2. Internal inspection plus and minus points system.

Judging the reward system according to the usual workload and work enthusiasm;

1) Every time a news flash is published, the same news published in multiple campus media can accumulate points;

2) Every time an article is published, the same article published in multiple campus media can accumulate points;

3) Every time you follow other departments of the Student Union to perform shooting tasks, you will get extra points;

4) The principal responsible person who plans the internal activities of the news department in the name of a group or an individual will get extra points.

Punishment system:

1) At the regular meeting every two weeks, members who have not published a manuscript will deduct the corresponding score according to the minimum amount of manuscripts published within two weeks;

2) Arrange the members who shirk their tasks for no reason to reduce points at a time;

3) Members who delay the delivery of assigned tasks or contribute without reason will be deducted at one time;

4) Those who are late for the regular meeting and absent from team activities for no reason will be deducted once.

3. The Vice Minister of the Ministry of Information should do a good job in the regular meeting every two weeks, pay attention to the work progress of members, treat the performance appraisal of members of the Ministry of Information fairly, summarize the work of members of the Ministry of Information on a regular basis, be responsible for the comprehensive assessment of the work of members of the Ministry of Information at the end of their term of office, and give appropriate rewards to those who perform well.

Four. work arrangement

First of all, as a subordinate department of the Student Union, starting from the nature of our department, our main tasks are: actively cooperate with the work of various departments, do a good job in communication and publicity of student union activities, improve the website construction, and fully display the characteristics of the college.

Routine work: team members 12 people, including the current deputy department, are divided into 4 groups with 3 people in each group. One group is responsible for each activity, one person takes photos and two people record news materials, and each person sends a news to the mailbox of the deputy department before the day of the activity 12.

Secondly, arrange the work of the deputy department, fully mobilize the enthusiasm of freshmen, let them know about the work of the department, and give them a detailed explanation in communication writing. Discover everyone's strengths and bring them into play.

Verb (abbreviation of verb) specific arrangement

1, increase the number of press releases and improve the quality of communication. This semester, we will pay more attention to the efficiency of communication and ensure the quality and quantity of news released on the same day.

2, in order to strengthen the publicity and reporting of grade activities, strengthen the communication between ministries and the Ministry of information. Specific practice: all departments should contact the Ministry of Public Information one week before the event. Please contribute in time before and after the event, and the submission time should not exceed two days after the introduction of the event.

3, in addition to the construction of reward and punishment system, actively contact with other news organizations, can hold some learning exchange meetings.

4. Actively cooperate with the work arrangements of various departments and report the relevant activities of the college in time.

5, improve team building, improve the work enthusiasm and work efficiency of members. Let everyone promote each other in this way.

6. Organize member activities within the news department, strengthen internal communication and improve team awareness.

7. Hold an activity in the hospital (under planning) to fully exercise the practical ability of members of the news department in activity planning. Ministers and deputy ministers are responsible for guiding and supervising this activity.

8. Standardize the use of hardware facilities. Borrowing camera hardware in advance will not delay the news gathering work, but also return it on time, use it reasonably and keep it properly.

9. Communicate with the teacher and report the work in time.

Sixth, new ideas.

(1) The video silhouette cooperation between freshmen and the Propaganda Department in the new semester is planned to be completed within one and a half months, fully demonstrating the elegance of freshmen and colleges. For example, military training life, and some games made into silhouette photos, as their own college memories.

(2) One of the themes of the internal regular meeting is to evaluate the press releases of other colleges.

(3) Actively encourage members to have a sense of existence and accomplishment. Give praise to the members who perform well, talk privately to the members who lag behind, and let them cooperate with the students who perform well. The membership group will be changed according to the actual situation.

For old and new customers, we should always keep in touch, give some small gifts or entertain customers when we have time and conditions, and stabilize the relationship with customers.

Second, while having old customers, we should constantly obtain customer information from various channels.

Third, to have a good performance, we must strengthen business learning, broaden our horizons, enrich our knowledge, and combine business learning with communication skills in a variety of forms.

Fourth, I have the following requirements for myself this year.

1, adding more than 3 customers every month.

2, every month to see what work mistakes, timely correct next time don't make it again.

Before meeting the customer, you should know more about the customer's status and needs, and then make preparations, so that you may not lose this customer.

4. We should constantly strengthen business learning, access relevant information on the Internet, communicate with peers and learn better ways and means from them.

The working attitude towards all customers should be the same, but don't be too modest. Make a good impression on customers and establish a better image for the company.

6. When customers encounter problems, they can't ignore them. They must try their best to help them solve them. In doing business, we must be a man first, and let customers believe in our work strength, so as to better complete the task.

7. Self-confidence is very important. Only by having a healthy, optimistic and positive work attitude can we complete the task better.

8, and other employees of the company should have good communication, team consciousness, more exchanges and discussions, in order to continuously improve business skills.

9, target market positioning, distinguish between big customers and general customers, treat them differently, strengthen communication and cooperation with big customers, and win market share at the same time.

10, constantly learning new knowledge and new products in the industry, bringing practical information to customers and better serving them. And get to know excellent suppliers of weak current products in various industries and grades, so as to prepare project cooperation in time when engineers need it, share industry contacts and project information with peers, and achieve a win-win situation.

1 1. Make friends before placing orders, develop good friendship with customers, think of customers everywhere, treat customers as their good friends, and achieve ideological and emotional integration.