What are the main risks of property fee collection?

1. Owner: At present, the property fee is high, and it will be paid when the property management committee renews the contract with the property management company and lowers the standard of the property fee.

Property management company:

1) Establish the relationship between the owner and the property management company in the form of contract; When the owner checked in, he signed a preliminary property management agreement with the property management company, stipulating the service content and charging standard. Both parties shall perform their respective rights and obligations in accordance with the stipulations of the previous property management agreement.

2) If the industry committee renews the property service contract with the property management company, the charging standard shall be re-agreed; The new agreement will be implemented after the contract is signed and takes effect. Prior to this, the original preliminary property management agreement or the original property service contract is legal and valid, and both parties shall implement the original provisions.

3) The property management company invests daily costs (such as personnel salaries and public facilities maintenance) to serve the owners; When the owner enjoys the service, he shall pay the fee as agreed; Property companies are useless, how to provide better services for owners.

2. Owner: If the property service is not in place, you can consider paying part of the property fee.

Property management company:

1) According to Article 7 of the Property Management Regulations, the owner has the obligation to pay the property service fee on time.

2) Let the owner point out which work is not in place first, and then judge whether it is really not in place; If there is indeed a place that is not in place, immediately arrange relevant staff to rectify it;

3) If the owner is "unreasonable and picky", he can accompany the owner to the site for verification, which can expose the "conspiracy" of the owner to some extent.

4) Stand firm and cannot easily promise to reduce fees.

3. Owner: I have no money at present, or I am very busy now. Pay the property fee in a few days. (This type belongs to unreasonable evasion type)

Property management company:

1) I can't completely believe that the owner will pay the fee after a while, so I must agree with the owner on the time to pay the property fee.

2) Keep in touch with the owner before the owner pays the property fee, so that the owner has no reason to shirk.

3) Communicate with the owner when paying the property fee as agreed; If the owner finds other reasons, the toll collector can tell the owner, charge at home or collect it at the owner's unit. Further put pressure on the owners.

4) When the owner is at home, he will actively communicate with the owner and ask for the property fee.

4. Owner: The owner refuses to pay the property fee on the grounds that the developer's design of the community and public facilities is unreasonable.

Property management company:

1) Explain to the owner the relationship among the developer, the owner and the property management company. Design problems cannot be solved within the scope of property management responsibility, which is beyond the scope of authority of property management services.

2) Owners pay property fees to enjoy property management services, and there is no reason not to pay property fees on the grounds of unreasonable design of residential houses or facilities.

3) If the design of the construction unit is unreasonable, the property management company can send a letter to the relevant unit on behalf of the owner; If there is an industry Committee, you can also let the industry Committee send a letter (to avoid the intensification of contradictions between property companies and developers). But whether it is effective or not, the property company has no right to restrict other units.

5. Owner: After buying a house, I don't live in the community and don't enjoy property services, so I don't pay property fees.

Property management company:

1) The owners don't live in the community, but they are also enjoying various property management services such as safety, public health and greening. These property services play a subtle role in maintaining and increasing the value of owners' houses.

2) Article 23 of the Opinions of Beijing Higher People's Court on the Trial of Property Management Disputes by Beijing Higher People's Court stipulates that "if the owner does not live in the house for his own reasons, he requests to reduce the property service fee on this ground, which is generally not supported.

7. Owner: How do you handle the property fee?

Property management company: Property management fee is the basic guarantee for property companies to provide various services to owners. The expenses include the following aspects:

1) Greening maintenance of residential areas; Elevator maintenance; Operation and maintenance of power supply and water supply equipment; Cleaning services; Garbage removal is provided by a professional company, and the above service fee is paid from the property fee every month.

2) The wages of order maintainers, maintenance technicians, cleaning personnel and property service center managers are paid from property fees.

3) Public water, electricity and other energy costs in the community should be paid from the property fee.