Property collection plan

The property management fee of this project is charged on a quarterly basis, and the housekeeper department makes a charging plan one month before each charging quarter. See the Check-in Management Procedure for the collection method. The property management company sends a payment notice to the owner on the 5th of the first month of each quarter, and the owner pays the fee at the reception center or calls the housekeeper to collect it at home within 20 days after receiving the notice. The special paid service fee is implemented in the property management process.

2. Implementation of charging work

The finance department is responsible for preparing the payment notice one month before the charging quarter 10, and the housekeeper department sends the payment notice to the owner on the 5th of the first month of each quarter, and the owner pays the fee according to the payment date indicated in the management fee bill;

3. Summarize and report the charges regularly.

The finance department is responsible for compiling the summary table of payment according to the charges and reporting it to the general manager. According to the reasons of customers' refusal to pay, the regional housekeeper prepares and updates the analysis table of customers' arrears every month, and reports it to the manager of the housekeeper department, who summarizes it and reports it to the assistant general manager and the general manager.

4. Formulate corresponding convenient payment measures.

The general manager is responsible for organizing relevant departments to analyze the problems described in the Analysis Table of Reasons for Customer's Arrears, and take corresponding measures to provide convenience for dunning or give customers certain preferential treatment. The deputy general manager listens to the dunning report of the housekeeping department in the form of a meeting every week and arranges the implementation of specific dunning measures;

5. Implement payment facilitation measures.

The housekeeping department collects fees by telephone communication, fax and door-to-door dunning. And form a dunning follow-up record, which will be updated monthly according to the actual situation. If the payment time specified in the payment notice is exceeded, the housekeeping department will send a reminder letter to the customer, asking the owner to sign a copy of the reminder letter, and inform the owner to charge a few thousandths of the payable fee as liquidated damages every day from the overdue date; If the payment is overdue for three months, the housekeeping manager and the assistant general manager will personally discuss with the customer and make a dunning; The management company that fails to pay for half a year will issue a dunning lawyer's letter to the customer and ask the owner to sign a copy of the dunning lawyer's letter. The management company may take necessary legal measures to recover the management fee.

6. Dunning work

When the housekeeper receives the payment information from the customer, she will inform the finance department to charge, and if necessary, the finance department or the housekeeper department will charge at home;

7. Record archiving

(1) The Finance Department and the Housekeeping Department shall collect the bills, bills and vouchers into the owner's file respectively;

(2) The Housekeeper Department reports the customer arrears analysis table and dunning follow-up record to the deputy general manager and general manager every month;

(3) All dunning letters and lawyers' letters should be kept in the files of the customer's household department, and the customer's arrears analysis table and dunning tracking records should be kept separately and bound into volumes every year.

The above is the process of property fee collection, and the introduction of how property companies collect property fees, urging the world to be a comprehensive service provider of property fee collection. Adhering to the development concept of "building a credit ecology and building an honest society", with a unique business model and innovative thinking concept, we will build a bridge between property companies and owners in the process of collecting property fees, resolve conflicts and misunderstandings between property companies and owners through law, reason and emotion, and strive to reach * * * understanding and work hard for * * * to build a beautiful home and a harmonious community.