Monthly work summary of property cleaning department

Model essay on monthly work summary of property cleaning department

Inadvertently, a piece of work is over. Looking back on your work during this period, I believe you have many feelings. You might as well sit down and write a work summary! You can refer to the model essay before writing. The following is the monthly work summary of the property cleaning department I collected for you, for reference only. Let's have a look.

Monthly Work Summary of Property Cleaning Department 1 Looking back on the past January, I was in charge of cleaning work of COSCO and Wanda. Under the guidance and strong support of the company's boss, under the direct leadership of Manager Jin, in accordance with the company's work requirements, in line with the service tenet of "your satisfaction is our eternal pursuit" and the management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality first", through the joint efforts of all employees, a series of high-quality service work has been carried out, and a brief summary of X months' work is made here.

First, do a good job in the overall quality construction of the cleaning team and strengthen the ideological education of employees. Let every employee realize that "the company is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us". Pay close attention to employees' service consciousness, establish the concepts of "the owner is supreme, the service is the first" and "the customer is God", so that every employee can put himself in the household's shoes in the service-"think what the household thinks and worry about the owner's worries", so that the owner can be satisfied first and then speak, so that the household can deeply feel the warmth of home. At the same time, we also pay attention to the study of some professional skills and knowledge, because only continuous learning and enterprising can develop. Make every employee always get up the courage and maintain the most vigorous fighting spirit.

Second, various rules and regulations have been further improved. Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and seek improvement and enterprising with heart.

Third, pay close attention to the image building of cleaning staff in gfd, and pay close attention to the etiquette and courtesy management of employees. According to the requirements of Party A and the company, dressing the will regularly check the employees' gfd, so that the cleaning team can dress neatly, be polite, be full of energy and serve with a smile.

Four, a person, posts, positioning, responsibility to people. According to the actual situation of the park, according to each employee's work potential and specialty, planning points, lines, planning areas, planning buildings, planning corridors, personnel, posts, positioning, so that everyone has something to do and responsibility areas. According to the divided areas of responsibility, patrol every day, point out the problems immediately when they are found, and rectify them immediately, and keep the districts and buildings clean and tidy, so as to satisfy the residents and Party A..

February Work Summary of Property Cleaning Department Under the unified leadership of the company, and with the concerted efforts of Qi Xin, the employees of the department, all the tasks arranged by the company were completed this month, which was recognized by the owners. Looking back, we did this:

First, clean standardization.

On the basis of last month, refine the work content and strictly evaluate the standard. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.

1, according to the standard training, in view of the job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).

2. Do it according to the standard. It is divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in mind, and the daily worksheet is arranged in an orderly manner and the operation is accurate. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy. Du Ming Building is being renovated now. In the case of small manpower and heavy workload, several masters also consciously take the standard requirements, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.

3. Inspection standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.

Second, put forward strict requirements for health.

Establishing a national health city is an important decision of the municipal party Committee and municipal government. Over the past month, we have always tightened this ambition and dare not relax at all. The situation in this area has been very good.

1, the time required by the superior, strictly implemented; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.

2, the superior requirements for long-term management, we from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.

Third, unite as one and stress righteousness.

In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.

Summary of monthly work of property cleaning department 3. The daily cleaning project department of OCT, a property company, entered Tian Yue Phase I for cleaning service on 20xx65438+February 24th. The residential environment has been greatly improved for more than a month, but there is still a big gap with the requirements of Tian Yue Phase I project leaders. ..

Half a month ago, due to the simultaneous implementation of land reclamation, construction and cleaning, it brought some difficulties to the daily cleaning work, with serious repeated pollution and little effect. With the great help and support of leaders at all levels of the company and the active cooperation of supervisors and employees at all levels, we adjusted the work plan, and washed the floor twice a week for the 1 and No.2 gates and key visiting areas, and tried our best in the case of limited manpower and serious damage caused by repeated construction. Through our unremitting efforts, we have successfully cooperated with the leaders of Shenzhen headquarters, leaders at all levels in Wuhan and owners to complete the cleaning work of many inspections and visits. Generally speaking, our cleaning work is successful, but after a month of running-in and hard work, the daily cleaning work has gradually entered the right track. The work of this month is summarized as follows:

1. All new employees have been trained in gfd, etiquette and work norms for three times. Through observation, it is found that although the overall results have been achieved, there are still many shortcomings, and it is necessary to continue to strengthen daily publicity and special training in the future work.

2. The roads, gates 1, No.2 and peripheral sidewalks in the residential area have been continuously washed and scrubbed, and this work has been continuously carried out every day since mid-June 1.

3. The three landscape pools in the residential area were thoroughly cleaned twice, but due to the construction damage, this work needs to be done again and will be listed as a routine cleaning project in the future.

4. Scrubbing and dusting the residential area 1, No.2 gate, lighting well, signboards, billboards, lamp posts and fire-fighting equipment every day.

5. Slag cleaning, glass scraping and external wall washing were carried out in two guard rooms in the residential area.

6. All kinds of hanging objects on the branches have been cleaned for five times, but due to the influence of Tianyu high-rise buildings and wind, such cleaning will also be included in the regular cleaning project.

7. Clean the label on the fire hydrant in the parking lot, clean the glue on it, and wipe the dust inside and outside.

8. Clean up the residual garbage at the two entrances and exits of the parking passage and wash the ground four times.

9. Arrange employees to refine the health of each area before the festival, and divide the areas into posts and responsibilities.

10. Garbage in residential areas is circulated once a day, and it will be changed to twice a day after staffing is completed.

Summary of monthly work of property cleaning department 4. I have been the cleaning supervisor of property department since May this year 18. Responsibilities: Responsible for the daily cleaning, regular disinfection and garbage removal of xx in the park, and supervise and manage the land reclamation and daily sanitation and cleaning services of xx group in the property office area and received at the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

First, land reclamation.

At the beginning of the work, the focus of the work is the land reclamation in the public area of xx Group. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, for a whole period of time, land reclamation and large-scale maintenance work were carried out at the same time, which caused the problem of secondary pollution and repeated cleaning in the completed land reclamation area.

The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of Manager Wang of the Property Department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when xx Group took over at the end of the year, it was freezing, and most of the time it didn't use water. Despite the difficulties, it completed the land reclamation work.

Second, the daily cleaning management.

As grass-roots workers, outsourcing companies generally have problems such as older age, lower education level and high mobility. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible.

There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind. Since 10, due to the indoor cleaning of the construction party, my property management department has dispatched personnel to clean up the garbage after construction within two months under the condition of tight personnel. 175 times, and cleaned up the construction garbage in public areas for more than 200 times during the maintenance period, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.

At the same time, combined with the detailed rules of actual work, summarize and constantly modify various cleaning rules and regulations in daily work. It has successively updated the company's cleaning operation instructions, formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day.

I combine the daily employee's work performance, problems found and rectification with the communication and cooperation of other departments and work logs on a piece of paper, which greatly reduces my paperwork, and through communication with the security supervisor, supervisor and greening supervisor, I supervise and report each other, making up for the current situation that I am the only one in the cleaning department. Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.

Third, regular disinfection work.

In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and make a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.

Fourth, garbage removal.

Since July 1, the garbage removal company has officially entered the market. In the early stage, it was mainly domestic garbage. With the increase of occupancy of owners and decoration households, the garage of each household has accumulated construction waste, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.

Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.

In the new year, I will strive to do the following with more enthusiasm and positive working attitude:

1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations.

2. Strengthen communication with the supervisor of the outsourcing company, improve the cleaning service quality and work efficiency, and strengthen training in all aspects.

3. According to the company's regulations, gradually establish and improve the evaluation management system of outsourcing companies to improve the work efficiency of outsourcing companies.

Please supervise and correct the above report.

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