Come on, property manager exam.

None of the above is true ~ ~ but the third floor is generally fine, but correct me. What would you do if (although it is unlikely) tax happens or the owner asks to explain why the first invoice is1-March and the second invoice is March-April, and the owner refuses to pay the property fee for another month or continues to pay the property fee for another month? It is not ruled out that the owner can find the invoice ~ ~ can he compensate the property fee for another month? This is a small problem. Why can't you tell the truth? Is the monthly property fee tens of thousands or can the owner take advantage?

Landlord, if you do something wrong, don't be ashamed to admit that you and the finance are both wrong. Your mistake may be bigger. If the financial verification is not serious, it is his dereliction of duty. Why? You must first understand two questions:

1, the property has no right to reduce the property fee. I'm afraid you don't know this, but now many properties, such as compensation for owners, use property fees as the top. This is not a property company's account, but a bad debt. There is no need to take the receivable fees into the bank deposit. It is the property management company that wants to deposit money in the bank. To put it bluntly, since the property fee is exempted, the owners will also ask you for an invoice, and the total amount of the invoice should be consistent with the money deposited in the bank. Financially, this is staggered and balanced. -You know the problem. Next question.

2. From the financial account:

Financial personnel should be responsible to the company and its leaders, and more importantly, to the tax bureau. Every month, he gives a report to the company leader, which includes accounts receivable, paid-in accounts and overdue accounts. For example, 1 month receivable fee 100%, property fee 1 ten thousand yuan. But now, because you paid the property fee of 1 month to the owner, the receivable was 2000 yuan less and became 8000 yuan. The tax bureau doesn't care whether you have bad debts (first say that he won't let you have bad debts, and then explain the problem of bad debts later). The audit of the tax bureau is to look at the charging area * charging amount * charging time in your property service contract. You are short of 2000 yuan now. In principle, no matter what your reason is, you can file a lawsuit or make up the money yourself, no matter what method you use (which one can make up the money? )。 So this matter is very small, but if it is investigated by this tax bureau, other problems will arise.

Now, if there is a problem of bad debts-everyone knows that the charging rate of property management companies will not reach 100%, so this leads to bad debts. Because of the property, the owner claims for compensation, and the property uses the property fee to make up for this part of the compensation, or the bad debts caused by other reasons, according to the national laws and regulations, combined with the second paragraph of the chapter XI Financial Management on page 170, the property management personnel will take the examination textbook. "The property management company may, at the end of the year, make provision for bad debts according to 0.3%-0.5% of the balance of accounts receivable at the end of the year, which shall be included in the management expenses. ..... (omitted later) "So a fixed amount of bad debts is allowed.

Since the financial department found the problem and asked for correction, this must be done. If everything upstairs is "Don't worry", what are you afraid of now? Aren't you afraid that the owner will be in arrears for one month? The boss asked this question? Whatever the reason, the landlord has done something wrong, so he must correct it and face the problem squarely. It's a matter of attitude, don't you think it's fair?

Solution: First, in the owner's home, it is convenient for you to contact the owner when you go, and then you can go up with the finance (first, both of you are at fault, and second, the finance is more convincing). If I were you, I would let the finance know that he was not at fault, but I took the initiative to take responsibility and I will solve it myself. First, say that the invoice number is wrong, and use another invoice (make up a reason to tell your lie, such as this invoice is not used in this building, or this invoice is just a service invoice issued to the outside world). Then, because our finance is new, we found that there was something wrong with our bill at the end of the month, and the invoice and receipt had the amount and the time period of charging. Face-to-face, calculate that you undercharged a month, admit your mistake, and tell him that the problem caused by this has delayed the owner's time. Since the owner's invoice can't be found, let the owner make it up for another month. I believe every car owner will compensate you. To err is human ~ ~

Finally, I will give the money I received to the treasurer and say to him privately, "I think we are both responsible for this matter. I didn't make a good calculation and you didn't check it correctly, but the main reason is that I didn't do things carefully myself. Don't take it to heart. I put this money on my own. Don't look for the owner, which makes people feel that the property is unprofessional. " Why do you say that? First, you make an accommodating gesture to make you look generous. Colleagues will treat you with special respect in the future. Second, you increase your economic responsibility, let him examine it carefully in the future and help you to be a deputy.

If the owner doesn't cooperate (which is rare), and the cost is not very big, you can pay for it yourself (calculated according to the property management fee of 3 yuan * 100m2=300 yuan), and you should buy a lesson for your carelessness.

Don't be angry ~~~300 yuan to learn a lesson and correct the careless problem in the future. Really worth it! ! ! ! ! No matter what others do, it is commendable to dare to face problems and solve them by yourself. If you do as I say, I will sincerely praise you here first, dare to take responsibility, face the problem directly and solve it, and you will definitely achieve something in the future ~ ~ ~ ~ Work hard, come on! ! ! !