Regulations of Shandong Province on Property Management Chapter V Property Service Enterprises

Property service enterprise refers to an enterprise legal person established according to law and having obtained corresponding qualifications to engage in property management activities.

Property service enterprises shall engage in property management activities within the scope permitted by their qualification grades.

The realty service enterprise shall not transfer or transfer the qualification certificate of the realty service enterprise in disguised form by means of leasing, lending or linking.

Article 60

Property service enterprises should have corresponding professional engineers and technicians, and have the ability to provide special services for owners.

Personnel engaged in property management shall obtain professional qualification certificates in accordance with relevant state regulations.

Article 61

Property service enterprises can hire professional service units to undertake special services such as facilities and equipment maintenance, cleaning and sanitation, landscaping, house repair and order maintenance. , but shall not entrust all property management within the property management area to other units or individuals.

Article 62

Property administrative departments should strengthen the supervision and management of property service enterprises, regularly assess their service quality, and promote property service enterprises to improve their service level.

Property service enterprises shall regularly submit credit file information, statistical reports and other relevant materials to the property administrative department.

Article 63

The legitimate rights and interests of property service enterprises are protected by law. No unit or individual may force the realty service enterprise to collect relevant fees and provide free services. Article 64

Property service enterprises shall, under the guidance of the property administrative departments, establish industry self-regulatory organizations, standardize industry behaviors, promote honest management, improve the level of property services, and safeguard the legitimate rights and interests of property service enterprises.

Article 65

Self-regulatory organizations in the property industry may, in accordance with the relevant provisions of the state and province, formulate norms and grading standards for property services, establish and improve the self-regulatory system for property service enterprises and property service employees, and cooperate with the property authorities to establish and improve credit files.