What is the residential property for?

What is the purpose of residential property?

1, integrated service

After check-in, the property should be responsible for handling public and comprehensive affairs in the community, accepting the opinions and complaints of the owners, and regularly carrying out cultural and sports activities conducive to the physical and mental health of the owners.

2. Management and maintenance of public facilities

Residential property should also carry out daily management, maintenance and repair of houses, public facilities, fire fighting equipment, elevators, street lamps, road signs and other supporting facilities in residential areas.

3. The public environment is clean and tidy.

Property shall employ professional cleaning personnel to be responsible for the cleaning and maintenance services of corridors, elevators, roads, gardens and other public places.

4, ecological environment management and maintenance

The property should employ professionals to manage and maintain the gardens and trees in the community, such as planting, watering and fertilizing, so as to create a healthy and green home environment.

5. Decoration management

The property should comprehensively manage and supervise the home improvement of residential users, and avoid the owner's actions such as tearing down the wall, destroying the load-bearing wall and building it at will. In addition, the decoration team, environmental pollution and decoration garbage should be piled up for transportation, management and supervision.

6. Parking space management services

Property shall formulate parking space management measures to guide vehicles to pass and park in an orderly manner in the community.

7. Security services

In order to establish the security system of the community, the property should not only arrange security guards to stand guard, patrol and be on duty, but also register foreign personnel to ensure the property and personal safety of users.

8, the establishment of property files

Provide a comprehensive, safe and comfortable living environment. Property shall establish property files, including property rights, user information, property design and construction drawings and electronic information files. Note that the contents of the document must be comprehensive, standardized, scientific and accurate. Only in this way can we better provide a safe and comfortable living environment for the owners.

9, sudden emergency repair disposal and management

The property should be responsible for the emergency rescue of public facilities and public equipment in the community, such as sudden problems in the power supply system of the community and water leakage in the water supply pipeline. The property should be repaired as soon as possible to ensure that the owner's life is not affected.

legal ground

People's Republic of China (PRC) Civil Code

Article 942 A realty service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the realty service area, maintain the basic order of the realty service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them. Article 943 A realty service provider shall regularly disclose the owner's service items, responsible personnel, quality requirements, charging items, charging standards, performance, use of maintenance funds, and part of the operation and income in a reasonable way, and report to the owners' meeting and the owners' committee.