Key points of property management

Use the strategy of sustainable development to ensure the preservation and appreciation of property.

Humanized management policy paves the way for communication between business owners, enhances understanding and trust, and improves the credibility of management services based on integrity.

Combined with the characteristics of the property under its jurisdiction, practical management concepts are introduced to reduce costs with efficient management, change traditional concepts and serve the owners wholeheartedly.

In order to realize the above ideas, it is planned to adopt the management policy of "one model, two projects, three key points and four measures".

First, a model

According to the characteristics of the property under its jurisdiction, a creative property management model is formulated. Property consultant is a senior manager with rich practical management and operation experience in the industry. In the management work, we will adopt an effective mode according to the actual characteristics of the property, and create the mode effect of "management is evaluated by you, confirmed every minute, done bit by bit, and always satisfied with you" to better meet the needs of business owners.

The suggested management system is enterprise, specialization and integration.

The management idea is: safety service first, humanized and standardized management, serving the business households in advance, and creating excellent management products.

The objectives are: social benefits, environmental benefits and economic benefits.

Second, two items.

1. Assist the property to pass the appraisal of "Excellent Property Management Building in the City" within one year.

2. Assist the property to pass the appraisal of "Provincial Excellent Property Management Building" within two years.

Third, three key points

1. Improve service and treat people with integrity.

Property management is a service industry. Therefore, in the future service work, the enterprise will fully reflect the service purpose and pursuit goal of the enterprise, adhere to the principle of "people-oriented, business owners first" and the pragmatic and thoughtful work concept, provide all-round and high-quality services for business owners, closely combine daily service work with management, and establish a good service relationship with business owners. At the same time, through weekly, monthly and quarterly visits and communication, we can know the opinions and needs of business households in time, so that business households can really enjoy a secure, comfortable and satisfactory living (working) environment in the process of continuous improvement.

2. Responsibility for environmental management lies with people.

Environmental management of buildings is extremely important. How to create a good and comfortable living (working) environment for business owners is a problem that we attach great importance to. Years of management experience tells us that the responsibility for cleaning lies with people. Only when supervision, inspection and training are in place can we give full play to everyone's talents, do a good job in daily work and actively publicize environmental awareness, so that the environmental sanitation of the building can reach a state and add a clean, hygienic and beautiful landscape to the building.

3. Work hard on safety and fire fighting.

In order to ensure the safety of the owner's life and property, we advocate the concept of safety management and prevention, which focuses on practical personnel prevention and is supplemented by advanced fire-fighting facilities, and establish a strong and versatile management compound talent team. Close contact with government functional departments to ensure that the property under its jurisdiction can serve the business households in the case of long-term stability. In daily management, it is suggested to designate a special person to be on duty all day, be responsible for the safety management of the property under its jurisdiction, strictly manage it, prevent inflammable and explosive dangerous goods from entering the building, and formulate corresponding emergency handling safety operation procedures, so as to minimize losses when special events occur.

Four, four bars

1. Based on years of management experience and related situations, it is applied to property management on the basis of perfection. Through the analysis of the cultural connotation, environment, behavior, system and morality of the property owner, scientifically formulate, guide, publicize and advocate more civilized and elegant management standards.

2. Develop a detailed implementation manual so that employees can open the manual for operation. Such as "Management Rules and Operating Procedures" and "Employee Manual", so that every employee can understand the working procedures and be familiar with the management procedures, so as to achieve the purpose of standardization, self-help and service to businesses.

3. We always make preparations in many aspects, constantly realize the innovation of property management projects, constantly put forward pertinent opinions, and make every effort to do a good job of connecting with the previous construction management units.

We will continue to enrich the management team. Adopt the circular training system of "training-induction-retraining-induction" to continuously improve the work skills and quality of employees.