Refund standard for heating temperature not up to standard

Refund standard and calculation method

Daily heating fee during heating period = monthly heating fee/heating days; Refund amount if the temperature is not up to standard = daily heating fee amount during heating period × days when the temperature is not up to standard; Refund amount during supply stoppage or late supply = heating fee amount during heating period × days of supply stoppage or late supply. The heating percentage of each month in heating period is:1October 65438+2.5%,1October 1 15.3%, February 22.5%,1October 22.6%, and February/kloc-.

1. does not meet the standard.

If the temperature is below 1 and the room temperature is below 16℃, you can apply for temperature measurement refund. When heating a house, the user's room temperature should be kept at 65438 08 2℃, that is, the minimum temperature must reach 65438 06℃. If the room temperature is lower than 16℃, you can complain to the heating administrative department and heating unit. If you are not satisfied with the result after the complaint, you can apply for temperature measurement.

2. Refund according to unqualified days and billing area. According to the regulations, heating units should refund residents' heating fees according to the number of unqualified days and billing area. The determination of unqualified days is that when the two sides can't reach an agreement, the standard temperature is determined by temperature measurement, and the unqualified days are unqualified days.

Second, there is no refund.

According to the regulations, if the indoor temperature of heat users fails to reach the standard temperature in one of the following circumstances, the heating enterprise will not apply for a refund:

1, the building envelope can not meet the heating and insulation standards;

2. The user's indoor decoration affects the heating effect;

3, without changing the housing structure and heating facilities;

4. Other indoor temperature is lower than the standard temperature due to the responsibility of heat users.

Heating area heat index, heating heat load per unit building area. Synonym of heating area thermal index. Heating volume heat index The heating heat load per unit building peripheral volume under indoor and outdoor temperature difference. Synonym of heating volume heat index. Hot water supply heat index: the average hot water supply heat load calculated according to the building area using domestic hot water.

The heat consumed by different types of thermal user systems or thermal equipment in a heating system in a certain period of time. Annual heat consumption The total heat consumption of the user system or the whole heating system for one year. The heat consumed to complete a task or produce a product in the production process.

legal ground

property management regulations

Forty-fourth property management area, water supply, power supply, gas supply, heating, communications, cable television and other units should charge the relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.