Description of responsibilities of deputy property manager

The deputy property manager needs to be familiar with the laws and regulations related to property management; Master the method; Laws and policies of the project location; And keep abreast of information trends in the industry. The following are the responsibilities of the deputy property manager I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you. The following are the responsibilities of the deputy property manager I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you.

Responsibilities of Deputy Property Manager 1

1, responsible for the overall work management in northern Jiangsu and directly responsible for the work of various projects.

2. Responsible for the collection of property fees in each community, fully mobilize the staff in each position to improve the collection rate of property fees, understand the annual operating responsibility indicators of the department, and guide and make decisions on all work; Responsible for the annual and monthly financial revenue and expenditure budget and control of this project;

3. Be responsible for formulating regional work objectives and plans, coordinating work, and completing the performance appraisal of community personnel on time according to the company's performance appraisal system;

4, familiar with the customer situation, establish a good customer relationship, timely and properly handle all kinds of complaints, deal with the relationship with the owners, and regularly issue inquiry forms to the owners and community residents for statistics, analysis, processing and return visits;

5. Establish good public relations with government departments, and maintain relations with the Housing Authority, streets, communities, police stations, owners' committees and other relevant departments;

6. Actively respond to the call of the group and the company and complete other work arranged by the leaders.

Responsibilities of Deputy Property Manager 2

1, responsible for the quality management of property management companies, and improving the service level and quality of property management throughout the company;

2. Be responsible for supervising the on-site quality of the area under its jurisdiction, putting forward rectification plans and tracking their implementation;

3. Understand and master the information of property management laws and regulations, and be responsible for conveying it to all departments;

4, responsible for regular supervision and inspection of the daily service work of the property service center;

5, according to the quality inspection system to make quality monthly report, supervise the rectification;

6. Make weekly and monthly customer complaints to make all complaints systematic and detailed;

7. Assist in establishing a perfect training system and training system;

8. Review the customer service satisfaction improvement plan and supervise its implementation;

9. Participate in the preparation and improvement of property quality service documents;

10, responsible for the professional training of company employees and the tracking of training effect;

1 1. Assist in the preparation of the company's quality manual, quality plan and procedure documents and supervise and inspect the operation of the quality system;

12, responsible for the modification and approval of program documents, work instructions, various reports and running routes;

13. Complete other tasks assigned by the leaders.

Responsibilities of Deputy Property Manager 3

1, responsible for the supervision and coordination of the daily work of school public construction operation management;

2. Be responsible for project management and operation, formulate a comprehensive operation work plan and organize its implementation;

3, according to the company's principles and policies, formulate the performance appraisal standard of this project;

4. Coordinate, motivate and guide the professional work of various departments to improve customer satisfaction;

5. Collect and sort out suggestions and information about improving service quality in time, and report the situation to superior leaders in time;

6. Coordinate the business relationship between the various departments of the project and check the implementation of the work of each department;

7, the implementation of the supervision and inspection system.

Responsibilities of Deputy Property Manager 4

1. Be responsible for the overall work of the project, implement relevant laws, regulations and policies on property management, handle daily affairs and complete internal team building.

2. Supervise and confirm the project planning and operation management, including cost control, schedule control and service quality.

3, responsible for market fire management, facilities and equipment management, emergency budget, etc.

4. Responsible for all internal and external communication and coordination, and properly handle unconventional problems and emergencies.

5. Keep good communication with the owner to meet the customer service needs.

Responsibilities of Deputy Property Manager 5

1. Manage the daily work of all business segments in the field of sales cases as a whole to ensure the normal development and operation of daily work;

2, do a good job in the early stage of new projects involved in follow-up, participate in the early stage of property bidding, design drawings audit, and cooperate with various sales activities;

3. Cooperate with the real estate company to prepare for the owner's occupancy;

4. Pay special attention to the quality of on-site basic business to ensure the improvement of employees' service awareness and customer satisfaction;

5. Coordinate with associations, neighborhood committees, police stations, water supply, power supply and other government departments to ensure daily work;

6. Assist in the development of the property market, be responsible for the investigation and analysis of the property market, and conduct project search, screening and reserve;

7. Prepare relevant management plans, and draw up expense budgets and final accounts;

8. Coordinate the work and personnel arrangement of various departments, do a good job in team building and ensure the rational use of resources.

Responsibilities of Deputy Property Manager 6

1, presided over the daily management of the project. Be responsible for the service quality of the property projects under its jurisdiction, and put forward suggestions and measures to improve and improve the property management level according to the actual situation in each period;

2. Organize the implementation of service quality management system, monitor the operation of various management systems and procedures, and realize standardized, institutionalized and professional management; Handle unqualified service matters, put forward preventive and corrective measures and organize their implementation and follow-up;

3. Conduct daily inspection of the project, understand the services such as equipment operation and maintenance, security, cleaning and greening, check all key links every day, and solve problems in time when found;

4, coordinate with the owners (owners' committee), neighborhood offices (neighborhood committees) and other related units;

5. In case of emergency, organize relevant responsible personnel to deal with it immediately. After the emergency, organize relevant responsible personnel to summarize and study, analyze the reasons and report to the competent leader of the company;

6. Seriously complete other job responsibilities of the project and other tasks arranged or entrusted by the company.

Responsibilities of Deputy Property Manager 7

1, carry out the instructions of the project manager, prepare the annual work plan of the engineering department, arrange the work of all personnel in the engineering department, and be responsible for external contact with the management office.

2. Responsible for the normal operation of mechanical and electrical equipment, and formulate annual and quarterly plans of the department, including project maintenance budget, staffing, work content, material procurement plan, energy management measures, outsourcing project plan, safety and environmental protection management, etc.

3, the preparation of mechanical and electrical equipment daily operation, maintenance and inspection system, and urge the engineering staff to seriously implement.

4. Negotiate and determine the outsourcing maintenance contract, and supervise the contractor's work, progress and quality.

5, formulate safety work system and emergency procedures, command staff to solve all kinds of emergencies in property engineering, properly handle the aftermath.

6. Check all kinds of work reports of subordinates and submit weekly, monthly and annual work reports to the project manager on a regular basis.

7. Organize the training and performance coaching of departmental staff in a planned way, and constantly improve the management level of the whole property.

8. Coordinate with relevant government departments to ensure the normal use of water, electricity, fire protection, technical defense, satellite reception and environmental protection facilities in the community.

9. Establish a customer complaint handling mechanism to ensure that all maintenance orders and complaint calls can be answered and resolved satisfactorily.

10, organize the engineering department to coordinate the relevant departments to accept the new property.

1 1. Assist the management office to evaluate the division of labor in engineering procurement.

12, responsible for the preparation of the maintenance plan of the main equipment in the management office and supervising the implementation of the maintenance class.

13. Assist the general manager of the property to communicate and coordinate with the developers, owners and tenants in engineering.

18. Complete other tasks assigned by the project manager.

Terms related to the responsibilities of the deputy property manager:

★ Responsibilities of Deputy Manager of Property Department

★ Specific responsibilities of the post of property manager

★ Job responsibilities of the property manager

★ Job responsibilities of the property manager

★ Job responsibilities and work contents of the property manager

★ Basic responsibilities of property management manager

★ Description of the specific responsibilities of the property management manager

★ Basic responsibilities of property manager's work

★ Main responsibilities of property management manager position