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Complaints from Area 3 of Wangjing Xiyuan

The heating is not hot.

The community neighborhood Committee immediately contacted the property management company and went to the residents' homes for on-the-spot inspection. After on-site inspection and debugging, it was found that there was no obvious problem in the heating of the resident's home. Because it is the same heating pipe as the neighbor's, it may be that there is something wrong with the neighbor's heating. After many telephone conversations between community workers and neighbors, on June 22nd, 165438+ neighbors expressed their willingness to cooperate with the inspection, but they needed time to return to Beijing because they were currently on vacation in the south. 165438+1On the evening of October 25th, its neighbors called the community neighborhood committee in time when they got home, and the community staff and the first property staff went home for inspection and maintenance in time. On-site inspection by the property staff found that the pipeline of the neighbor's house was not deflated. In the early stage of heating, a large amount of air also enters the heating pipeline during water supply. If it can't be discharged in time and accumulated in the pipeline, the heating will not be hot, and even the heating effect of the whole floor may not be ideal. In this regard, the property staff handled the scene and screwed the open valve to deflate. The next day, community workers paid a telephone call back to the residents who complained. The other party said that the heating has returned to normal and recognized the work efficiency of the community neighborhood Committee.