How to write the work plan of the shopping mall

How to write a work plan for a shopping mall 1 In order to ensure the orderly operation of the shopping mall and the quality of cashier work, I summarize the work plan as follows:

1. In my daily work, I will do the following:

(1) As a cashier who deals directly with cash, I must abide by the operation discipline of the supermarket.

Cashiers are not allowed to carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and possible misappropriation of public funds. Cashiers are not allowed to leave the cashier during the cashier operation, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement. Cashiers are not allowed to settle accounts for their relatives and friends, so as to avoid unnecessary misunderstanding, and possible "stealing" phenomenon that cashiers use the cashier's position to log in to the cash register with receipts lower than the original price, and seek personal gain for others with the interests of the enterprise, or may collude internally and externally. At the cashier, the cashier is not allowed to put any personal belongings. Because there may be goods returned by customers at the checkout counter at any time, or goods that are temporarily decided not to buy, if there are personal items at the checkout counter, it is easy to be confused with these goods and cause misunderstanding. Cashiers are not allowed to open cashier drawers at will to check numbers and count cash. Opening drawers at will not only attract people's attention and cause unsafe factors, but also make people suspect the cashier's malpractice. The cashier channel that is not enabled must be blocked by chains, otherwise individual customers will take the opportunity to take the goods out of the supermarket without checking out. Cashiers are not allowed to read newspapers and talk and laugh during business hours. They should always pay attention to the situation in front of the checkout counter and in the store they can see, so as to prevent and avoid abnormal phenomena that are not conducive to the enterprise. Cashiers should be familiar with the goods in the store, especially the special goods, and the related business situation, so that customers can give correct answers at any time when they ask questions.

(2) Do a good job of bagging the goods.

It is part of the cashier's job to bag the settled goods for customers. Don't think that this top job is the easiest, because the work is not done well and the customers are disappointed. The control procedure of bagging operation is: bagging hard and heavy goods at the bottom; Two boxes of square or rectangular goods packed in packaging bags are used as supports; Bottled or canned goods are placed in the middle to avoid being damaged by external pressure; Fragile or light foam products are placed above the bag; Frozen products, bean products and other goods that are easy to flow out of water, as well as meat and vegetables that are easy to flow out of juice, should be packed in packaging bags before being put into large shopping bags, or goods that are put into large shopping bags without customers' consent should not be higher than the mouth of the bags, so as to avoid inconvenience to customers, and goods that cannot be put in one bag should be put into another bag; Advertising pages or gifts distributed by supermarkets in promotional activities should be confirmed to have been put into packaging bags. When bagging, it is absolutely necessary to avoid the phenomenon that goods that are not customers are put in the same bag; For oversized goods that can't be packed in bags, they should be tied with ropes to facilitate customers' handling; Remind customers to take away all the packaged goods to prevent customers from leaving them at the checkout counter.

(3) Pay attention to the working procedures when leaving the cashier.

When you leave the cashier, you should put the sign "Stop Receiving" on the cashier. Block the cashier channel with chains; Lock all cash in the cash register drawer, and the key must be carried with you or given to the shift supervisor for safekeeping; Inform the cashier nearby of the reasons for leaving the cashier and the time for returning; If there are customers waiting to check out before leaving the cashier, don't leave immediately. You should politely ask customers who take advantage to pay at other cashier's desks. And check the waiting customers before leaving.

In my daily work, I must follow the principle of precision, detail and accuracy, make careful preparations and arrangements, achieve standard work and standard posts, and strictly follow the rules and regulations of the office.

I will do the following three things to improve my personal accomplishment and professional ability:

(1) Actively participate in basic management training arranged by the company to improve professional skills.

(2) Learn work experience and methods from leaders and colleagues, and quickly improve their own quality.

(3) Improve the knowledge level through individual independent learning.

I know very well that a person's ability is limited, but his development opportunities are unlimited. Now is the era of knowledge economy. If we can't improve our personal ability and professional level quickly, then we will be eliminated by this society. Of course, if you want to improve yourself, you must first have a good platform. I think the company is my best platform. I will certainly seize this opportunity to improve my work level and self-cultivation and realize my highest value.

I believe that if I follow my goals, I will reach the top. I believe that in the new year, I will gain and grow in by going up one flight of stairs. I will work hard with water conservancy university, come on. I believe I will succeed. Finally, thank you for your help and support during this time. I wish you success again, earning more every year. I believe that we will lead the peak in Hailar and the directors will realize more of our dreams.

How to write a work plan for a shopping mall 2 Now there are many brands in xx market, but mainly those companies. Now our products are first-class products in terms of product quality and function. In terms of price, it sells at a high price. In the process of selling products this year, the most involved problem is the price of products. Several customers lost their orders because of the price problem. In the face of small customers, the price is not too important, but in the face of large purchases, customers are very sensitive to the price of products. In next year's sales work, I think the price of products should fluctuate appropriately, which can promote the sales of sales staff.

In xx area, because the xx market started from xx at the earliest, it is a very competitive market. Because our company entered the market late, it has no advantage in product popularity and price, and there is great pressure to open up the market, so we put the main market in regional cities, where the market competition is relatively less than xx. With the reduction of external factors and the flexibility of our sales staff, I believe we can do better than before.

The market is good and the situation is grim. In xxxx market, it can be summarized by this sentence. Today, with the rapid development of science and technology, next year will be a promising year. If we don't do a good job in the market and seize this opportunity in the next year, we are likely to lose this opportunity and never have a chance to do this market again.

In next year's work plan, we will focus on the following tasks:

1) Establish a relatively stable sales team that is familiar with the business.

Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson. Establishing a united and cooperative sales team is the foundation of an enterprise. It is an important task to build a harmonious and lethal team in next year's work.

2) Improve the sales system and establish a clear and systematic business management method.

Sales management is a long-standing problem in enterprises. It is a laissez-faire state for salespeople to go on business trips and meet customers. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership.

3) Train sales staff to find problems, sum up problems and constantly improve their habits.

The purpose of training salespeople to find and summarize problems is to improve their comprehensive quality, find and summarize problems in their work and put forward their own opinions and suggestions, so as to raise their professional ability to a new level.

4) Establish sales and service outlets in regional cities.

According to a series of problems encountered in this year's business trip, the scheduled customer suddenly changed the itinerary, broke the contract, and the vehicle was not at home, which disrupted the planned itinerary and failed to successfully complete the business trip. Causing a waste of time and money.

The most basic sales target this year is to have a monthly income statement. According to the sales task issued by the company, the task is divided into month, week and day according to the specific situation; Divide the monthly, weekly and daily sales targets into each salesperson to complete the sales tasks in each time period. And improve sales performance on the basis of completing sales tasks. I think the development of the company next year can not be separated from the overall quality of the employees of the company, and can not be separated from the company's guidelines and team building. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work.

The above are my suggestions and views on the immaturity of the 20xx annual sales work plan. Please forgive me if you have any questions.

How to write a shopping mall work plan 3. The prophase management of property management is very important in property management. Before the implementation of the management project formulated in this plan, the following preliminary management work should be done well:

(1). Modify and formulate relevant management documents, including but not limited to:

A. Management Convention-stipulates the management, maintenance, insurance and repair of [xxxx] property and its equipment and service facilities, so as to realize the unified management of the property, ensure that all owners and tenants of the property can effectively use their property units, and stipulate the' proper proportion', rights and obligations that each owner and tenant should be responsible for property management and public expenditure.

B user's manual-a manual for the convenience of owners and tenants to further understand the property situation and management operation regulations of [xxxx] and protect the interests of all operators and tenants of [xxxx].

C decoration guide-introduce to the owners and tenants in detail the regulations and procedures that the operators must abide by when carrying out decoration and renovation works in their own units, as well as the "[xxxx]" property facilities, so as to assist and guide the operators to carry out internal decoration without affecting the normal use of public equipment, facilities, central system, building structure and other business units of the whole property.

(2) Formulate various management procedures and regulations, including but not limited to the following:

A. Procedures for delivery of shops and properties

B. Procedures for approval and acceptance of shop decoration

C. Store decoration monitoring procedures

D. Supervision and monitoring procedures and regulations for cleaning and greening of public places.

E. Procedures for supervision, maintenance and repair of public equipment and facilities

F. Procedures for handling complaints

G. Procedures for handling accidents and emergencies

H. Management regulations on going in and out of shopping malls during non-office hours

I. Provisions on the Administration of Entry and Exit of Goods and Provisions on the Release of Bulk Goods

J. Daily operation of property management procedures and property status management regulations

(3). Property management service quality control and system, including but not limited to the following:

A. Formulation of work manuals of various departments (including post responsibility system, working procedures and flows, and working rules)

B. Disciplinary system of each post (department)

C. Service standards for each post

D. evaluation system and measures for continuous improvement

(4) Pre-intervention in the management of mall facilities before the completion of the mall:

Early intervention is beneficial to the future management of shopping malls, avoiding repeated investment or waste of resources, and is beneficial to developers. Its scope includes but is not limited to the following aspects:

A refer to the drawing design of the mall, and design and change the layout of related equipment and facilities and related functions in advance for the convenience and perfection of the future management of the mall, so as to avoid repeated investment or waste of resources.

B. According to our professional management experience, put forward reasonable suggestions to developers at an early stage. Such as the selection of equipment and facilities, the setting of management facilities and so on.

C. Be familiar with the equipment and facilities of the mall in the early stage, assist the developer to supervise the installation and debugging of the equipment, monitor the quality of related projects, and conduct the early acceptance of the concealed works of the mall.

2. Acceptance and takeover of "[xxxx]" shopping mall.

Will cooperate with developers, in accordance with the "[xxxx]" project schedule, acceptance and takeover of shopping mall property in stages, including the following aspects:

A. Acceptance and handover of concealed works

B. Acceptance and handover of construction quality

C. Acceptance and handover of equipment and facilities

D. Acceptance and handover of decoration quality

E receive and file as-built drawings, operation instructions, quality guarantee, drawings and documents of various projects and equipment.

F all shopping mall property units delivered to the owner shall be accepted and taken over by the property management company before being delivered to the owner on behalf of the developer, and the owner shall follow up the missing engineering problems found in the process of collection and laying.

3. Property management after takeover

Including but not limited to the following:

(1) Deliver the mall property to the owner on behalf of the developer, and follow up the improvement of the missing items after collection.

(2) Follow up all missing items of civil engineering, electromechanical equipment and facilities, intelligent engineering and public facilities of "[xxxx]" project, and urge the contractor to improve all missing items.

(3) Perform daily safety management.

A. Use advanced hardware facilities, such as electronic patrol system, intercom system, closed-circuit television monitoring system, smoke alarm security system, etc. , implement 24-hour uninterrupted safety management for the property of "[xxxx]" shopping mall.

B formulate corresponding safety management systems, such as "entry and exit registration", "hourly inspection of buildings" and "emergency and accident handling procedures", do a good job in safety management and strive for the occurrence of innocent cases.

C. Formulate appropriate fire control work plans and systems to ensure the safety and reliability of fire control work of "[xxxx]" property.

D. Formulate recruitment standards for security personnel, urge security personnel to hold relevant certificates, and conduct business training and quality education, with special emphasis on the service consciousness of "being warm and courteous and putting guests first", so as to make the security team become the image symbol of "[xxxx]" property management.

E, strengthen management inspection, establish assessment, reward and punishment incentive mechanism, adhere to continuous improvement, and maintain the service quality and level of the security team.

(4) Daily property maintenance and maintenance.

A. The property manager shall regularly inspect all parts of the mall property every day, check the property status and equipment and facilities, and timely arrange the maintenance of facilities and replacement of consumables.

B. The property manager shall patrol and inspect public * * * places and public * * * places every day to ensure the high-quality cleanliness level of "[xxxx]".

C. The property manager shall conduct daily patrol inspection on indoor and outdoor greening maintenance and layout of "[xxxx]", as well as lighting, promotion activities and external wall cleaning during holidays.

(5) Perform daily equipment maintenance.

A formulate and implement maintenance plans for engineering and mechanical and electrical equipment, and establish equipment files and equipment cards.

B. Propose a rectification plan for the potential hidden dangers of the property and arrange rectification.

C. regular maintenance and update of property facilities.

D. formulate and implement equipment maintenance plans and programs.

E. formulate and implement various energy-saving schemes.

(6) Do a good job of monitoring the secondary decoration.

The monitoring of secondary decoration is a very important part of property management. Poor monitoring of secondary decoration will directly affect the property quality, destroy the central system project and affect the normal life of residents. Therefore, it will be implemented according to the following system:

A. According to the decoration guide, implement the procedure system of declaration, approval, monitoring and acceptance of the second decoration shop unit to ensure that the decoration unit will not affect other units, the property structure of shopping malls, public facilities, central systems, etc. , and ensure that no major accidents, fires, floods, etc. It will happen during the renovation.

How to write a work plan for the first quarter of a shopping mall;

1. Consolidate existing brands with good sales volume and continue to increase support for brands with poor sales volume.

Hold a winter fashion show before the Spring Festival.

It is difficult to recruit counter staff at present, and many counters are short of staff. Assist in recruiting pre-holiday counter staff.

4. In view of the large number of temporary counters in different places, rationally plan the promotion positions in different places and tap the sales potential of sales in different places.

5. Focus on following up and implementing the supply work during the Spring Festival.

6. Do a good job in the festive atmosphere.

7. Do all the sales work during the Spring Festival.

Section 2:

1, further increase the formulation and implementation of category promotion plans.

2. Strengthen the cultivation of sales analysis ability of managers.

3. Adjust and update some counters. For example, fill the vacancies of Parthenon, toys and boutique counters, and update some poor counters.

4. Check the price tag: check the tag (model magnetic tag) of each cabinet in the middle of each month.

5. Follow up the new delivery of summer clothes.

6. Make the Dragon Boat Festival sales plan and implement it.

Section 3:

1. Summarize and analyze the mid-year sales.

2. Do a good job in the sales of summer children's area, make a summer category promotion plan, and implement related work.

3. Improve the marketing planning, organization and execution ability of managers.

4, the joint price department to check and correct the phenomenon of out-of-range operation.

5. Strengthen the familiarity with sales data and pay attention to some key brands. Keep abreast of the business dynamics of the counter.

6. Make sales plans for National Day and Mid-Autumn Festival.

The fourth quarter:

1, do a good job in National Day Mid-Autumn Festival sales.

2. Follow up the listing of autumn and winter clothes.

3. Focus on strengthening or standardizing on-site management and improving service level.

4. Take cosmetics as the category promotion area and launch cosmetics skin care month.

5. Do a good job in promoting seasonal goods, especially cosmetics, bedding and thermal underwear.

6, the summary of the work of the whole year and the work plan for the next year.

20xx Spring Festival/Lantern Festival work plan, from the following aspects:

1, source of supply: learn more about the inventory situation of the counter and the proportion and styles of new and old products in the current season, and solve the existing problems.

The counter should be tracked and handled, and the supplier should be contacted to solve the problem. According to the situation of various standards, a special person should be arranged to be responsible for tracking and implementing, so that the inventory is sufficient, the style is novel and the number of yards is complete.

2. Personnel: Personnel mainly start from two aspects. On the one hand, it is to ensure sufficient personnel and arrange vacations reasonably; On the other hand, strengthen training to ensure the normal operation of the peak sales period from the aspects of sales skills and safety.

3. Promotion: Understand the promotion information of competitors, formulate competitive promotion plans, stabilize passenger flow and seize market share. Doing a good job in publicity and strengthening publicity are the key to the success of promotional activities.

4. Arrange pre-holiday market adjustment: keep abreast of competitors' business trends or promotional information and make corresponding plans.

5. Do a good job in commodity safety: Spring Festival is the peak period of commodity theft, and we will communicate with the loss prevention department to strengthen the inspection of department stores.

6, joint loss prevention department to increase the test of employees' anti-theft awareness, improve employees' anti-theft awareness, and conduct anti-theft training for employees.

7. Accelerate the clearance of autumn and winter clothes after the festival or during the Lantern Festival.

8. Make a * * * cooperation promotion plan for the joint supermarket area of Lantern Festival.

How to write a work plan for a shopping mall 5 1) In the first year, the responsibilities of all parts of the booth were sorted out and fulfilled, including administrative personnel, finance, store manager, marketing, after-sales and business.

2) Under the guidance of the company's deputy manager and with the help of the branch office, the management system of the company was sorted out.

3) Standardized the workflow of the Human Resources Department, and sorted out, edited and compiled 26 forms used by all personnel as usual.

4) Under the guidance of the company's deputy manager, according to the company's actual situation, the company's quota and quota were approved.

5) According to the perfection of the company structure, edit and cut out the management structure chart of each part.

Due to some internal division of labor, in the first year, xx was responsible for hiring and training workers. As a result, xx was fired from the company for collecting the service fee and disassembly fee for the employees who stopped working privately. After taking over the employment and training of workers, he engaged in the problems left over from the early stage of xx, such as privately promising to refund the service fee and disassembly fee for employees in full, and the chaotic management of employee files. He sorted out the contents of induction training and organized an employment activity in X.

Xx years, x months, x months, the workers who have been hired and trained are transferred out, with enthusiasm, so that the workers can explain smoothly. At the end of xx, xx resigned, took over employment again, sorted out the information of closed employees explained by xx, contacted various recruitment companies and headhunting companies, and sorted out and selected the employment channels of the company.

After taking over the employment of workers in xx month, * * * applied for the entry of xx, and xx resigned (both of them included the closing staff of the merchant). * * * There is no requirement for xx merchants to hire closing staff on their behalf, and there is no unfinished xxxx. The disadvantage is that the requirements of the merchants are too high, there are no qualified people, or some people are willing to go because of the bargain-hunting provided by the merchants.

1) company, designed XX evaluation form, involving the number of people: finance department, normal administrative personnel, internship suspension personnel, management personnel. L-carnitine was used in the first year, but it has not been popularized with the constant changes of company structure, management personnel and our workload.

2) According to the company's requirement of zero adjustment in X month, the performance appraisal table of each part is designed, including: subsidiary company, after-sales department, finance department, business management department I, business management department II, investment promotion department, marketing department and planning department.

3) In X month, sort out the company's performance management system and assessment system, and collect targets again.

4) Generally speaking, the assessment work done in xx is not so ambitious. In a down-to-earth way, the company's performance management system has not been established, which is not in line with the reality, which is related to the overall situation of the company, but my lack of work is also one of the reasons, and I will make improvements in xx.

1) under the leadership of the company's deputy manager, edit and improve the company's salary layout table;

2) In X month, the overall salary of the company is zero, and the basic salary of the employees of the company is zero. The salary of the whole company is 10000 yuan for the whole year, and the bonus is calculated in proportion according to the sales situation of the company;

3) The bonus scheme of each part has been reset to zero, and the bonus scheme is constantly edited with the change of the management part of the company's deputy managers. For example, the after-sales department plan has been edited from X to xx by xx. And there is not a lot of calculation work to do every time.

4) Review the reports submitted by each part every month, conduct salary accounting, and synthesize the salary proportion of each part.

5) For 5)xx years, I was just doing a simple accounting and comprehensive work, and I didn't control the process, nor did I do anything to provide decision-making basis for the company's decision makers. I will make improvements within XX years.

1) In addition to the system, the "personnel management system" is added to the design, including the basic information of employees, training and cooperation. , to carry out its usual maintenance work, including: employee file entry, reversal entry, resignation entry, cooperation entry, training entry, etc.

2) Daily cleaning of personnel files.

3) Connecting all parts of the work, including collecting service fees from employees, and establishing harmonious merchant relations with stores and other parts.

4) The company is engaged in the usual labor franchise.