Help: What is the theory of property service quality management?

In order to strengthen and standardize the management of the company, continuously improve the service quality of various projects, provide high-quality and efficient property management services for customers, enhance the brand value of the company and realize the overall development strategy of the company, this quality management system is specially formulated.

I. Purpose

In order to check whether all quality activities meet the specified requirements and make the inspection process orderly and effective.

Second, the scope and content of the inspection

Inspection scope: the work of the project department, including security, cleaning, administrative office, maintenance, customer service, etc. See the quality inspection standard for the assessment contents and specific standards.