"Shandong Province Property Management Regulations" Chapter VIII Community Property Management and Old Residential Property Management

Neighborhood offices and community management institutions of township (town) people's governments specifically guide and coordinate the related work of property management.

Article 86

Property management, urban management and law enforcement, public security, urban and rural planning, environmental protection and other departments shall establish a complaint registration system for illegal acts, publish the names and contact information of contact persons within the property management area, and deal with illegal acts in a timely manner.

Article 87

Implement the joint meeting system of property management.

The joint meeting of property management shall be convened by the sub-district offices and township (town) people's governments, and shall be attended by community neighborhood committees, police stations, property service enterprises, owners' committees or owners' representatives, professional business units, urban management and law enforcement, property management and other departments.

The joint meeting mainly coordinates the following matters:

(a) the owners' committee and relevant departments do not perform their duties according to law;

(two) the problems existing in the performance of the withdrawal procedures and handover of the property service enterprises;

(three) emergencies in the property management area;

(four) the connection and cooperation between property management and community management;

(five) other property management matters that need to be coordinated.

Article 88

Disputes arising from property management between owners, owners' congress, owners' committee, property service enterprises, professional business units and construction units shall be settled through consultation; If negotiation fails, it may apply to the community residents' committee or the joint meeting for mediation, or apply for arbitration or bring a lawsuit to the people's court according to law.

Article 89

The relevant departments and units in the property management area to carry out cultural education, medical and health care, physical fitness, family planning and other community service activities and emergency knowledge publicity and emergency drills, owners, owners' committees, property service enterprises and professional business units shall give assistance and cooperation. Article 90

The people's governments of cities and counties (cities, districts) with districts shall take measures to transform the old residential areas that have been completed and delivered but have incomplete supporting facilities and poor environmental quality, and announce the transformation plan and annual plan to the society.

The scope of old residential areas shall be delineated by the people's governments of cities and counties (cities, districts) with districts.

The funds for the renovation and construction of supporting buildings, facilities and equipment such as roads, lighting, green space and community services, culture and sports, security and property services in old residential areas shall be borne by the government; The remaining problems such as the facilities of the development project are not matched are solved by the original construction unit; The renovation of professional operating facilities and equipment such as water supply, power supply, gas supply, heating, communication, cable TV and broadband data transmission shall conform to the conditions of household metering and household control, and its construction expenditure shall be borne by relevant professional operating units; The owner shall bear the decoration expenses of some proprietary facilities and equipment. If the people's governments of cities and counties (cities, districts) with districts have other provisions on investment responsibilities, those provisions shall prevail.

Article 91

In the transformation of old residential areas, with the consent of interested owners and the permission of planning, property service rooms and a certain proportion of operating rooms can be allocated in accordance with relevant regulations. Operating rooms can be used for rental operation, and operating income is used as supplementary funds for the maintenance and management expenses of old residential areas, which is supervised by the owners' congress.

Before the transformation, the relevant departments and units shall bear the costs of sanitation and greening and maintenance of municipal facilities. After the transformation, subsidies should still be given.

Article 92

After the renovation of the old residential area is completed, the neighborhood offices and township (town) people's governments shall organize the owners to set up the owners' meeting, which will decide to hire property service enterprises or other managers to manage the property. Property management before the establishment of the owners' congress shall be organized and implemented by the community residents' committee.

Article 93

In the old residential areas where the special maintenance fund system has not been established, the owners shall pay special maintenance funds in accordance with the relevant provisions of the state and the province; The realty service enterprise may collect special maintenance funds on behalf of the realty service contract. There are * * * part of the income such as parking fees, which are mainly used to supplement special maintenance funds.