Job Recruitment Website - Property management - What should I do if the residential property fee is high or the property service is not up to standard?

What should I do if the residential property fee is high or the property service is not up to standard?

1. Don't pay the property fees that shouldn't be paid, and pay less if you can: Some property companies arbitrarily add additional fees or raise the fees beyond the necessary property fees, and the owners have the right to refuse to pay before obtaining the approval of the price department. If the service quality of the property management company is poor, or the property management company fails to perform its duties as agreed in the contract, the owner may refuse to pay the property management fee after retaining the evidence.

2. Set up an owners' committee to complain to the relevant departments: If the owners have objections to the charging standard of property fees, they can set up an owners' committee to communicate the charging standard with the property company. Of course, in the owners' committee, every owner has the right to raise an objection, and the general assembly will discuss the new charging standard. If negotiation fails, you can also complain to the housing management department.

What are the requirements for a good property?

1, property response speed: In order to maintain the normal operation of the community, the property management company should be online 24 hours a day, so that the owners can solve the emergency in time. In case of urgent repair, you need to come to your home for repair within half an hour. When the owner complains or needs the property to come forward to coordinate, the property should respond positively, and there can be no problems that are ignored. Before buying a house, buyers can go to the community in advance and ask the owners in the community about the evaluation of the property.

2. See if there is 24-hour security: the security facilities of a residential area are also within the jurisdiction of the property management company. The residential security is mainly responsible for patrolling the residential area and monitoring the residential cameras. If the security guards in the community can stick to their posts and be serious and responsible, then the owners of the community will feel more at ease when they live, so it is very important to have 24-hour security in the community.

3. Look at the greening and sanitation of the community: Generally speaking, good property management companies attach great importance to the greening and maintenance of the community. The property will regularly mow lawns and branches, clean up the garbage in the community in time, and regularly clean up the water quality of artificial rivers and waterscapes. A good property management company can make the whole community free of odor and mosquitoes, especially in summer, which is very important.

4. Look at the status of various equipment: the normal operation of the community depends on the support of public equipment, such as water supply and power supply equipment, elevators, gates and so on. Whether all kinds of equipment in the community can be used normally also affects the living comfort of the owners. Property buyers need to check whether the security door can be opened and closed normally, whether the intercom function of the building is normal, whether the elevator buttons and lamps are in good condition, and whether the lamps in the open air and corridors are working normally.