The key to the civil property is wrong, and the owner installed the wrong house. Who will bear the loss?

Legal analysis: According to the agreement in the purchase contract, the real estate company should deliver the house to the purchaser, and it entrusts the property company to deliver the house. The real estate company and the property management company shall be jointly and severally liable for the losses caused to the purchaser due to the mistake of the property management company in delivering the house.

Legal basis: Article 272 of the Civil Code of People's Republic of China (PRC).

Owners have the right to possess, use, profit from and dispose of the exclusive parts of their buildings. The owner's exercise of rights shall not endanger the safety of the building or damage the legitimate rights and interests of other owners.

Article 284 of the Civil Code of People's Republic of China (PRC)

Owners can manage buildings and their ancillary facilities by themselves, or entrust property service enterprises or other managers to manage them.

The owner has the right to replace the realty service enterprise or other managers selected by the construction unit according to law.

Article 285 of the Civil Code of People's Republic of China (PRC)

Entrusted by the owners, the realty service enterprise or other managers shall, in accordance with the provisions of the realty service contract in Part III of this Law, manage the buildings and their ancillary facilities within the building division, accept the supervision of the owners, and promptly answer the owners' inquiries about realty service.

Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.

Article 287 of the Civil Code of People's Republic of China (PRC)

Owners have the right to require construction units, property service enterprises or other managers and other owners to bear civil liability for violations of their legitimate rights and interests.