Is it useful to find a property to complain about the noise upstairs?

Owners can also ask property management companies to handle neighborhood noise disputes. However, when dealing with neighborhood noise disputes, the property management company mainly focuses on mediation, and the mediation of the property management company is not mandatory. If the other party often creates noise pollution, it can call the police directly after mediation by the property management company.

1. Can I ask the property to handle the neighborhood noise dispute?

Owners can ask the property to deal with neighborhood noise disputes, but the property mainly focuses on mediation. If mediation fails, they can ask the police to handle it.

Public security administration punishment law

Fifty-eighth violation of laws and regulations on the prevention and control of noise pollution in social life, making noise to interfere with the normal life of others, be warned; If no correction is made after warning, a fine ranging from 200 yuan to 500 yuan shall be imposed.

Second, what is the responsibility of the property management company?

1. Property maintenance management: Property management companies shall carry out maintenance and technical management of the properties they manage according to the national property management standards, including house safety and quality management, house maintenance technical management, house maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so that it can meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

4. Property management safety: Property companies should take various measures to ensure the personal and property safety of owners and users of houses, manage the public security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.

5. Liaise with the government and public institutions on public facilities.

Third, how to solve the dispute between the owner and the property management?

There are more and more ways to deal with property management disputes:

1, the parties choose to settle through consultation.

2. The parties request mediation by a third party and administrative mediation by government departments.

Both parties agree to arbitration.

4. Judicial proceedings.

4. What are the reasons for frequent disputes over property service contracts?

1. The property service contract is not clear.

At present, most of the property service contracts are standard contracts, which stipulate the service content, service quality, charging standards and charging methods in general, and the owners' general contract concept is not strong. When signing a contract with a property management company, the contents of the contract are not carefully examined, and both parties are prone to disputes over their respective rights and obligations.

2. The owner's awareness of rights protection was awakened.

In the past, disputes between property companies and owners were mostly caused by property companies asking owners for property management fees. With the enhancement of owners' awareness of rights protection, they not only pay attention to their own rights protection, but also begin to pay attention to public environmental issues such as community greening and security. The number of cases in which owners sue property companies for failing to perform their duties has increased significantly.

3. The service consciousness of the property company is weak.

Some property companies mistakenly position themselves as managers rather than service providers, and usually lack communication and exchanges with owners, which leads to the owners being wary of property companies and it is difficult for both parties to trust each other. Once friction occurs, it is difficult to resolve the dispute through consultation.

In fact, in principle, property management companies have no legal obligation to deal with neighborhood disputes. However, for the noise pollution caused by neighbors, the property management company can also go to the owner's home to understand the specific situation after receiving complaints from other owners. If the situation is true, the property management company can assist the owners to deal with neighborhood disputes.