How to complain about the property is the most effective

The most effective methods of property complaints are: understanding the complaint channels, choosing appropriate complaint methods, preparing sufficient complaint materials and so on.

1, understand the complaint channels.

First of all, we must understand the channels of property complaints. Different property management companies may have different complaint channels. Generally speaking, you can find out the complaint channels through the property management company official website, customer service telephone and property management office. In addition, you can also consult other owners and members of the industry Committee to understand their complaints and suggestions.

2. Choose an appropriate complaint method.

On the basis of understanding the complaint channels, we need to choose the appropriate complaint methods. Generally speaking, you can express your appeal through written complaints, telephone complaints, door-to-door complaints, etc. Different ways of complaining have their own advantages and disadvantages, and the most suitable way can be chosen according to the specific situation. For example, some emergencies can be solved in time by telephone complaints, while some long-standing problems can be expressed by written complaints and leaving evidence.

3. Prepare sufficient complaint materials.

No matter which complaint method you choose, it is very important to prepare sufficient complaint materials. You can collect relevant property management contracts, payment vouchers, maintenance documents and other evidence, as well as communication records with property management companies. These materials will help to better describe the problem and provide a strong basis for complaints.

Pay attention to property complaints:

1, based on facts. One problem that should be paid attention to when complaining about property is to have a factual basis. To have a factual basis is to express one's demands according to the facts. Don't complain to others based on hearsay without any evidence. This will not only annoy others, but also be a complaint without factual basis, which may be suspected of false accusation, and others may pursue your infringement.

2. rational complaints. The second problem that should be paid attention to when complaining about property is rational complaint. Some people get excited when their rights are damaged, and then try their best to complain to others. There is nothing wrong with complaining to others. What is wrong is that they are emotional and irrational, or they take some illegal actions to complain, do not take legal channels to complain, and even become infringers from victims.

Don't make false accusations at will. The third problem we should pay attention to when complaining about property is not to make false accusations at will. There is nothing wrong with the complaint, and the mistake lies in the indiscriminate complaint without evidence. This is called false accusation. For false accusation, I believe everyone knows the consequences, which may be suspected of infringement, and may even lead to litigation, and your rights and interests will be damaged. You must find evidence before defending your rights, otherwise you may become an infringer and make yourself lose more than you gain.