Where can I complain if the heating in the community is not hot?

Legal analysis: if the heating in the residential area is not hot, you can first go to the property to explain the situation and let the property come forward to negotiate with the heating company. If complaining to the property management company has been ineffective, you can also complain directly to the heating company. If the district heating is not hot due to the reason of the heating company, the customer has the right to ask the heating company to refund the handling fee for the number of heating days not agreed within two months after the end of the construction period according to the relevant standards. In the early stage of heating, it is very easy to see that the heat of the first few radiators is different from that of the last few radiators, which is caused by tolerance. The owner can loosen the tolerance valve above the radiator by himself, and the heating will heat up after repeated several times. If you really dare not operate, you can also find a professional to handle it at home or contact the property management for help.

Legal basis: Article 44 of the Regulations on Property Management. Within the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. The realty service enterprise shall not charge additional fees such as handling fees to the owners if it accepts the entrusted collection of money. The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations. If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.