Responsibilities of the real estate sales department

Job responsibilities of real estate sales department 9 articles

In the real society, job responsibilities are used more and more frequently, and job responsibilities are the basis of organizational assessment. So do you really know how to formulate job responsibilities? The following is the job responsibilities of the real estate sales department I collected for you. Welcome to reading. I hope you will like it.

Responsibilities of real estate sales department 1 1. Grasp the market dynamics, collect market information, make a good market forecast, and constantly develop and improve market share.

2. Prepare quarterly and annual sales plan according to market forecast and sales trend.

3. Report the sales statistics to the Development Department and Finance Department every day.

4. Strengthen contract management, establish user files, visit users frequently, and feedback users' opinions on products.

5. Strive to do a good job in after-sales service, establish a good corporate image, maintain quality and improve corporate visibility.

6. Do a good job in advertising enterprise products.

7, responsible for the signing of the contract, the recovery of payment for goods, timely clean up the arrears.

8. Strengthen the professional knowledge learning of business personnel and continuously improve the quality of business personnel.

Responsibilities of the real estate sales department 2 1, responsible to the general manager;

2. Draw up the annual sales target and plan of the department;

3. Formulate various management rules and regulations of this department;

4. Formulate the standardized process of each department's work;

5. Analyze the market situation, objectively predict the market demand, and reasonably control the sales expenses;

6. Sales policy and sales model;

7. Responsible for the recruitment, selection, training and deployment of departments;

8, design department staff incentive scheme;

9. Establish a perfect customer management system;

10, improve the building payment system, track the bank mortgage payment to ensure the timely withdrawal of funds;

1 1. Regularly evaluate the performance of employees in the department, and reward the superior and eliminate the inferior;

12, to inspire staff morale and build a team with high morale and good team spirit.

Job responsibilities of real estate sales department 3 job responsibilities

1, college degree or above, more than five years working experience in planning and marketing management of large and medium-sized real estate projects;

2. Have rich experience in sales team and sales process management, and be familiar with the real estate market and professional requirements.

3. According to the company's marketing strategy, make investment plans and have rich investment channels and contacts.

4. Maintain long-term good cooperation with customers and maintain the brand image of the company;

5, with good language skills, organization, communication, coordination, judgment and decision-making ability.

6. Strong team management skills;

qualified

1, strong communication skills, stable customer resources and high activity planning ability;

2. Strong market expansion ability, strong ability to visit strangers and tap customers;

3. Strong sense of service, good at communication and coordination, and able to adapt to an efficient working environment;

Job responsibilities of real estate sales department 4 Job responsibilities:

1, responsible for the reception and consultation of customers and providing real estate consulting services for customers;

2. Accompany the customer to see the house, understand the customer's needs, provide suitable housing, and conduct business negotiations;

3. Be responsible for the development and accumulation of the company's housing, and establish a good business cooperation relationship with the owners.

Requirements:

1, interested in real estate sales;

2. Work hard and have a strong desire for success;

3. Have good team spirit, communication skills, outgoing personality, like to deal with people, and have a high degree of work enthusiasm;

Job responsibilities of real estate sales department 5 Job responsibilities:

1, according to the company's strategic objectives, formulate the annual and phased sales plan of the projects in charge, and adjust the strategy according to the implementation to complete the sales task indicators issued by the company;

2. Lead the team to complete the project expansion and customer negotiation, control the sales rhythm and complete the sales performance;

3. Be responsible for project marketing team management and personnel training, and provide continuous talent supply for long-term business development.

Qualifications:

1, college degree or above, major in marketing is preferred;

2. More than 3 years of real estate sales experience, 1 year of sales management experience;

3. Have complete transaction experience in real estate projects, and be familiar with the basic process of full-cycle marketing of real estate projects;

4. Have good public relations ability, pressure resistance and adaptability, strong purpose, and be good at positively motivating the team.

Responsibilities of the real estate sales department 6 I. Work setup of the planning department

There are three people in this department, 1 planning manager, 1 planning supervisor, 1 indoor staff.

Second, the responsibilities of the planning department

(A) the planning department manager responsibilities

1, assist the general manager, participate in the company's business decisions, and preside over the daily work of the department;

2. Be responsible for advertising marketing (property management) planning in the whole process of development and operation in the prophase, metaphase and anaphase (including property management) of development projects, and writing marketing planning reports in each stage to ensure the realization of planning objectives;

3, establish brand awareness, in the process of project planning, using advertising, public relations activities, sales services, team management and other means. Gradually establish the brand of the company and project;

4. Participate in engineering design. Review the design drawings of house type, planning scheme and environmental scheme, find and solve the problems affecting sales in product design as soon as possible, and ensure the optimization of house function and environment;

5. Be responsible for the budget and use of various marketing expenses;

6. Monitor the price of selling houses, put forward opinions on the rise and fall of house prices in time, and formulate a preparatory plan to ensure the profit of the project when the cost exceeds the standard in advance;

7. Organize departmental staff to effectively implement various marketing promotion plans and activities;

8. Do a good job in communication and coordination with the agency (sales) company, engineering management department, development department and other relevant departments to ensure that customer information is conveyed to relevant departments in a timely and accurate manner;

9. Responsible for or organize employees in relevant positions, communicate with relevant external cooperation units involved, select and sign contracts, and organize implementation and process monitoring during the performance of various responsibilities of the department;

10, responsible for participating in the planning and design of commercial products, market research, commercial positioning, commercial promotion, investment promotion and other related work of the project;

1 1. Organize department employees to complete other matters arranged by the company leaders.

(2) Job responsibilities of planning supervisor

1. Assist the department manager to prepare various schemes and promotion plans;

2. Assist the department manager to implement various marketing plans;

3. Assist the department manager to complete the formulation and review of the marketing expense plan;

4. Assist the sales site to prepare and provide various sales materials and sales props, and maintain a good sales environment;

5. Participate in reviewing the creativity of print, film and television advertisements and public relations activities submitted by advertising companies.

6. Responsible for following up the contact, communication and integration with marketing suppliers such as advertising design, public relations activities and news media;

7. Be responsible for regularly summarizing the data of project marketing and promotion expenses and preparing the company's marketing and promotion expenses report;

8. Cooperate with the department manager to implement the brand planning and promotion of the company;

9. According to the project sales execution status and market development trend, provide suggestions to department managers on project product research and development and subsequent project product positioning on a regular basis;

10, responsible for following up the design and release of advertisements related to the promotion of various projects, as well as the close contact and communication between news media and activities and other partners; Review all advertising materials to make them conform to our unified vi, marketing promotion plan and relevant national advertising management regulations;

1 1. Conduct regular industry market surveys in combination with the progress of projects around the project;

12. Monitor and evaluate the promotion effect of each project according to the feedback of the promotion results of each project, and submit summary and analysis reports regularly;

13, contact relevant outreach units and establish good cooperative relations with partners;

14. Assist department managers to write business planning reports, implement business planning and related activities in the process of attracting investment;

15, other temporary work arranged by superior leaders.

(3) Industry job responsibilities

1, responsible for registering and sorting out all kinds of documents and contracts of the department, so as to ensure no leakage and facilitate inquiry;

2. Responsible for the reimbursement processing within the department;

3. Be responsible for the handling of office supplies and processes within the department, and provide strong logistical support for each position.

4, responsible for the transfer and storage of documents between departments;

5. Cooperate with the preparations for various meetings held by relevant posts;

6. Copywriting and other copywriting work of the company's external publicity, and assisting superiors to complete relevant marketing and publicity work;

7. Assist the sales site to complete the preparation and provision of various sales materials and sales props.

8. Other temporary jobs,

Third, the sales department post setting

Sales department 12 people, including sales manager 1 person, sales supervisor 1 person, 8 property consultants, professional title certificate supervisor 1 person, and professional title certificate assistant 1 person.

Fourth, the responsibilities of the sales department

(1) Job responsibilities of the sales manager

1. Responsible for the overall sales of the sales department, implement the sales plan and implement the sales tasks;

2. Fully familiar with the basic situation of the real estate sold and the real estate market dynamics in Chongqing, and understand the operating mechanism of the company and all the items for sale or sale;

3. Be responsible for all daily sales work of the sales department and external stores (including daily arrangement, contract review, room number sales control, business guidance, work coordination, office order, labor discipline, internal dispute mediation and customer complaint handling), ensure efficient and standardized operation, and strive to improve sales performance;

4. Answer customers' difficult questions, help sales staff to complete a single transaction, handle customer complaints in time, establish complaint files, and be responsible for feeding back complaint information to relevant departments;

5, according to the project commission system in a timely manner to submit the audit salesman commission report;

6, responsible for the development of real estate sales review points, and training for sales staff;

7, presided over the daily work meeting of the sales department, summed up the sales work that day, and answered all kinds of questions in the sales office;

8. Coordinate with the security, cleaning, property management, engineering and other departments related to the sales department and external stores, and timely communicate and handle emergencies;

9 responsible for the pre-sale agreement and pre-sale housing demonstration contract audit;

10, responsible for the performance appraisal of sales staff, submitting the appraisal form for salesmen at the end of each month, and giving opinions on the hiring, dismissal, rewards and punishments and adjustment of sales staff;

1 1. Organize the employees of the department to complete the work related to customer service, handle the pre-sale permit for project sales, handle the area measurement and size property certificate, and pay in time;

12. submit the customer details of last week's transaction to the finance department every week, and actively cooperate with the finance department to release the mortgage in time if it involves house mortgage;

13, according to the market development in sales and customer feedback, put forward specific promotion suggestions to the planning department every month;

14, responsible for communicating with relevant departments of engineering department and planning department to effectively carry out sales work;

15, temporary work arranged by superior leaders.

(2) Responsibilities of the position of sales supervisor

1. Assist the sales manager in the daily management of the sales center;

2. Timely feedback all kinds of information on the sales site to the sales manager, and be responsible for properly handling all kinds of emergencies on the sales site;

3. Be responsible for supervising the code of conduct of property consultants, customer reception, follow-up visits, etc.

4. Responsible for the daily sales reception arrangement and schedule of the house purchasing consultant;

5. Assist the property consultant to conduct necessary sales negotiations to promote the transaction;

6, responsible for the preliminary examination of the sales contract, responsible for the arrangement, collection and submission of the contract and accessories;

7. Fill in the daily sales report on time every day, enter the information of customers who call and visit, and check the sales control;

8, responsible for the management of office supplies, sales materials, timely report the required materials;

9. Responsible for presiding over the daily work meeting of the sales department, pre-shift inspection and sales work summary of the day, and answering all kinds of questions in the sales office;

10, responsible for the consent management of house payment collection;

1 1. Complete other tasks assigned by the sales manager.

(3) Job responsibilities of real estate consultants

Property consultant front desk:

1, fully familiar with the basic situation of the property sold;

2. Cooperate with the project sales site manager and strive to complete the marketing tasks of the exhibition, sales site and branches;

3. Be responsible for the publicity of on-site sales offices or sales branches and exhibition points, complete telephone reception and customer visit reception according to the requirements of customer service specifications and the prescribed reception procedures, actively and enthusiastically answer customer inquiries, accompany customers to visit model houses of real estate, and actively facilitate transactions;

4. Be responsible for filling in the subscription book and other sales documents, signing them after ensuring that the terms are accurate, and sending them to the sales site manager or supervisor for review and signing;

5. Responsible for the preparation and signing of sales contracts;

6. Be responsible for accompanying customers to finance to deliver deposit or house payment;

7. Give the customer the receipt, stamped customer contact list of subscription or reservation agreement, purchase instructions and purchase expense details, answer the customer's relevant inquiries and send the customer out of the sales site;

8. For customers who are involved in major transactions or other special circumstances and cannot answer by themselves, they should report to their superiors promptly and accurately;

9. Always keep friendly communication with customers who have clinched a deal and customers who have intentionally failed to clinch a deal, and introduce the progress and sales of related projects of the company;

10, responsible for inputting incoming calls, visiting customers and subscribing information on the erp system every day;

1 1, responsible for conducting comparable real estate market surveys and summarizing data every month;

Property consultant background:

1, responsible for reviewing the subscription book of the front-desk property consultant;

2, responsible for the daily customer contract audit, and collect relevant customer information, submitted to the certificate post for contract filing, and at the same time for contract filing;

3. Responsible for reviewing the daily mortgage contract, collecting and sorting out relevant customer information, and reporting it to the warrant post for mortgage processing;

4. Be responsible for filing the completed contract and notifying the customer to collect it;

5. Responsible for the collection of overdue sales arrears of various projects;

6. Be responsible for the daily delivery of the house, including preparing the delivery notice;

7. Responsible for cooperating with the warrant post for contract registration and filing;

8. Responsible for cooperating with the post of property right certificate to prepare the materials for handling the property right certificate;

9, responsible for the daily reception of customer complaints;

10, responsible for daily contract signing and project establishment on erp system;

1 1, cooperate with the sales post to be responsible for the daily on-site management;

12, temporary work arranged by the sales manager.

(4) Responsibilities of the post in charge of warrants

1, fully responsible for the daily work of the customer service team, arrange the timely registration of contracts and the handling of real estate licenses according to the sales process, and arrange the timely issuance of loan contracts;

2. Maintain the relationship among housing exchanges, banks and provident fund management centers;

3. Assist relevant departments to handle the pre-sale permits of various projects of the company and the mapping report of the pre-sale area of houses, and cooperate with the Housing Management Exchange to establish the record of real estate information;

4. Responsible for the company's project master certificate, customer property certificate, land certificate and other procedures;

5. Responsible for customer resale and customer property right change registration procedures (this belongs to the category of second-hand houses, and the company collects relevant fees);

6. Assist sales staff to explain and deal with difficult problems related to customer resale and warrant change;

7. Do a good job in the statistical statements of warrants and the application and reimbursement procedures of expenses;

8. Do a good job in the registration and filing of each batch of commercial housing sales contracts and report them to the department manager on a monthly basis;

9. Do a good job in the registration of each batch of mortgage customers, and report the list of mortgage loan personnel and the loan amount report to the department manager and the finance department every month;

10. Coordinate the cancellation of pre-sale mortgage of houses for sale, and urge the responsible departments to handle it. If the mortgage is not released within the time limit, notify the department manager in time;

1 1, strictly abide by the company's business secrets, such as sales status, payment recovery, contract and various documents processing. ;

12, other temporary work arranged by the leaders.

(5) Job responsibilities of the guarantee assistant

1, do a good job in the registration management of new projects, build the information database of the sold properties of the housing exchange, and ensure that the information of the built properties is consistent with that of the real estate appraisal report.

2. Review the online filing form of the house purchase contract and the integrity of the contract, collect and sort out mortgage information, and register the mortgage contract in time.

3. Collect and sort out the relevant information about the customer's handling of real estate license and submit it to relevant departments in time;

4. Prepare relevant materials for delivery, including the handling of two books;

5. After the project sales contract is filed, organize the filling of loan contract data;

6. Submit all the prepared materials to the relevant bank for mortgage loan;

7. Coordinate the mortgage handling process with the relevant handling personnel of the loan bank to shorten the mortgage payment cycle;

8. Submit the project purchase contract to the Housing Authority for the record in time;

9. Communicate with relevant functional departments such as the Housing Exchange on a regular basis to keep the departments working smoothly;

10, do a good job in the process of customer service, such as the handling, management and filing of warrants;

1 1. Strictly abide by the company's business secrets, such as sales status, payment recovery, contract and handling of various documents.

12, other temporary work.

Responsibilities of real estate sales department 7 1. Responsible for all property management affairs in this market and actively carry out various customer services.

2, seriously implement the property management indicators arranged by the superior leadership, responsible for the specific implementation of management services;

3. Actively communicate with customers;

4. Be fully responsible for the customer's decoration, acceptance and lease arrangement;

5, timely grasp the customer's monthly payment, arrange the payment of arrears;

6, according to the actual situation in a timely manner to arrange personnel deployment; Do a good job of internal division of labor;

7. Maintain good communication and sincere cooperation with all departments;

8. Supervise the management and order of public areas of this property project; Discover all kinds of hidden dangers in time:

9. Keep in touch with relevant government departments; Implement relevant government policies;

10. Complete other matters arranged by the general manager's office.

Responsibilities of the real estate sales department. Organization chart (with the change of project development and other related conditions, staffing will be adjusted accordingly).

Second, the job responsibilities

(1) Responsibilities of the department manager:

1, according to the requirements of the company and the sales progress of the project, formulate the current sales target, implement target management, and formulate and implement the current marketing promotion plan.

2. Organize the formulation of turnover and price, and review and report the sales plan and promotion plan every month.

3. Prepare and submit various sales reports for review.

4. Cooperate with the design, engineering and financial departments to handle and track the project product planning, decoration standard formulation and adjustment, contract management and tracking, commercial sales and leasing and other related matters.

5. Examination and approval of monthly delivery plan: selection and delivery of various media, evaluation of delivery effect, organization of various media activities and selection of media awards.

6. Organize the graphic design and production of advertisements, complete the writing and publishing of hard, wide and soft news, make on-site materials and package advertisements.

7. Organize and implement various public relations activities of the project and the hype of the news media on public relations activities.

8. Grasp the actual situation of the project in real time, feed back the on-site information to the leaders in time, assist in formulating the sales strategy and promote the implementation of the sales strategy.

9, sales management system, sales price, promotion policy formulation, sales staff management and incentive, to ensure the completion of the current sales target issued by the project.

10. Conduct regular sales training, assessment and guidance for on-site sales personnel, hold regular meetings with all project personnel, summarize and solve project problems, and put forward sales suggestions.

1 1, responsible for supervising the implementation of the project personnel's planned work; And the daily supervision and management of the reception center (sales office, model room, viewing passage): sales office, model room soft and hard decoration accessories, on-site advertising packaging, sales material production, security, cleaning management. Organize and coordinate projects and properties, and maintain the environment of the sales site.

12. Cooperate with the customer service department to handle the complaints of problem customers in time; Responsible for supervising the after-sales service of sales staff and consciously safeguarding the company's image and reputation;

13, responsible for the daily business assessment of project personnel, and put forward relevant suggestions such as promotion, rewards and punishments according to the actual performance of employees;

14. Be responsible for the daily maintenance and use management of office appliances, furniture and equipment in this project, and review the purchase, requisition or scrap reports as required;

15. Organize the project personnel to inspect the participating projects and famous buildings regularly, and urge the project personnel to complete the inspection report in time and share it in the department;

16, complete other tasks assigned by leaders at all levels.

(2) Planning job responsibilities:

1. Assist the project manager to follow up the planning work related to the project (including phased promotion and theme creation, organization and implementation of sales activities, follow-up of design scheme, on-site packaging, production of sales materials, etc.). );

2. Participate in landscape architecture and design companies to discuss relevant schemes and follow up;

3. Be responsible for the phased promotion and theme creativity of the project;

4. Responsible for the implementation of the soft-fitting scheme, and report the application and payment of the sales center, model house and garden exhibition area;

5. Be responsible for the packaging scheme of the sales center and the exhibition site and follow it up;

6. Report the sales situation of the project, the sales plan for next month and the solutions to the existing problems of the project to the superior in time;

7. Be responsible for the statistics and reporting of monthly project-related data and the preservation and update of documents;

8. Follow up the review and signing of project street information (decoration standards, signing drawings, delivery time, etc.). );

9. Make monthly promotion plans, budgets and media arrangements, follow up the finalization of weekly print advertisements and determine the production of outdoor advertisements, TV and radio;

10, responsible for assisting in the formulation of sales materials (price list, payment method, decoration standard and promotion plan);

1 1, responsible for following up the application for project-related documents and funds (tender, contract seal and fund application) and reimbursement;

12, which is responsible for reviewing the texts put by various media and updating the contents;

13, which is responsible for collecting and recording the pictures and videos of the development process in each stage of the project;

14. Strengthen cooperation and coordination with advertising design companies and agencies;

15, responsible for the guidance and review of the planning copy of advertising companies and agencies;

16, responsible for planning and organizing the implementation of project promotion activities, and making media advertisements and afterwards summary reports;

17, complete other tasks assigned by leaders at all levels.

(3) Responsibilities of the sales manager:

1, responsible for the management of on-site sales staff and can mobilize the enthusiasm of sales staff. Do a good job in the assessment form and performance ranking of sales staff every month, submit it to the project manager for review, and guide and deal with the poor sales staff to ensure fair treatment;

2. Assist property consultants to negotiate with customers and deal with temporary problems;

3, a clear understanding of the site construction, project progress, living environment, etc. Coordinate with the property management company and the project management company in time and report the existing problems to the project manager;

4. Check the accuracy and quantity of daily sales control, and check the sales control with the contracted personnel regularly;

5. Communicate the latest instructions of the company in time every morning and evening, meet with the sales staff every week, and summarize the sales situation of the week: the sales trend of each unit, the change of average price, and the sales plan for next week;

6. Be responsible for the daily management of the sales site, and participate in the formulation of the workflow and standards for on-site sales; Supervise the property consultants to visit customers regularly, collect customers' questions and suggestions on the project, and report in writing regularly to improve the sales strategy and improve the shortcomings in the project sales work in time;

7. Be responsible for the attendance statistics and scheduling of sales staff;

8. Formulate weekly trade fair reports (including weekly transaction and full report chart analysis, weekly transaction customer statistics, telephone statistics, visiting statistics, sales sets, area, average price chart and sales personnel performance ranking) and monthly sales reports (including sales sets, area, average price chart and sales telephone performance statistics);

9, cooperate with the finance department to do a good job of delivery and check the total monthly sales, tart/refund;

10, responsible for training and market research, collecting competitive information, analyzing and evaluating, and submitting market research reports;

1 1, and do a good job in project explanation and customer complaints.

12, responsible for the collection, distribution and recycling of all stationery in the real estate, making monthly statistics on the number of stationery needed in the real estate next month, formulating the stationery application budget and submitting it to the person in charge for summary and approval;

13, complete other tasks assigned by leaders at all levels.

(4) Job responsibilities of the property consultant:

1, and must obey the work arrangement of the competent leader;

2. Complete the sales tasks assigned by the sales manager;

3. Complete all tasks assigned by the company or sales department with due diligence;

4. Be able to independently and skillfully complete a series of services such as customer reception, decision-making and contract signing, and promptly urge customers to complete the contract signing, house payment and loan procedures as required;

5. Fill in the visiting registration form carefully and truthfully;

6. Seriously receive every customer, do a good job of personal information, sort out and make a summary of the day;

7. Carefully collect market information and give timely feedback;

8. Have a sense of cost, learn to keep the price, and take safeguarding the interests of the company as the primary responsibility;

9. Save every expense of the company and take care of the company's property;

10, update and adjust in time according to the situation of subsequent customers, and negotiate countermeasures with sales supervisor for difficult customers;

1 1. Complete the quota of visiting customers and meet the requirements of negotiation time;

12. Ensure the accuracy and validity of the sales contract handled;

13, fully understand the property situation and sales progress of surrounding competitive projects;

14. Submit various daily work reports.

Responsibilities of real estate sales department 9 1. Under the leadership of the sales manager, be responsible for the specific sales work.

2. According to the company's overall business objectives, participate in the formulation of sales plans, and at the same time formulate the monthly sales plan of the Group to grasp the sales progress.

3. Organize and report the sales situation on a regular basis, prepare the sales report on a regular basis and submit it to the manager.

4, presided over the weekly meeting and daily meeting.

5. Confirm the daily performance of each salesperson.

6. Participate in formulating and adjusting the sales plan (strategy) according to the sales plan, and be responsible for the implementation of the specific sales plan.

7. Daily management of the sales website.

8, according to company regulations, regular assessment of the salesman.

9. Participate in the formulation of on-site sales workflow and standards, and organize employees to study and determine.

10. Organize sales training to support employees to practice new working methods or processes.

1 1, and do a good job of project explanation and on-site owner complaints.

12, responsible for the daily management of sales representatives.

13, responsible for training and market research, collecting real estate information, analyzing and evaluating, and submitting market research reports.

14, to assist our group in sales.

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