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Is the concierge in the sales department a security guard?
1. Is the concierge in the sales department a security guard?
The concierge of the sales department is not a security guard, but stands at the entrance of the sales department to greet guests.
Second, what is the concierge's workflow?
Change your work clothes before 07: 55 and sign in according to gfd requirements.
08: 00 to 08: 30 is the shift change time, and the concierge needs to count items, hand over luggage and store items. ?
From 08: 30 to 09: 00, it is necessary to read the contents of the handover book carefully to understand the unfinished business of the last shift and the reception situation of the day.
09:00-09:30: Check the integrity and sanitary conditions of the facilities and equipment in the department area, and report for repair in time. ?
09:30- 1 1:30 standing at the entrance of the lobby, providing various services for guests and department personnel.
1 1: 30 to 12: 30 is the time to replace lunch.
From 12: 30 to 14: 30, it is necessary to guide the owners in dining and housing procedures and do a good job in answering questions. ?
From 14: 30 to 15: 30, it is necessary to assist the front desk reception and provide good customer service. ?
15: 30 to 16: 30 to clean luggage carts and passenger tools for customers. ?
16: 30 to 17: 30 is the time to change the dinner. ?
17:30- 19:30 to receive customers who have dinner, and make inquiries well. ?
/kloc-from 0/9: 30 to 20: 00, it is necessary to sort out the details of the completed and unfinished work on the same day, carry out shift changes, and count the handover of departmental items and valuables.
Bian Xiao concluded: Bian Xiao shared the above for you: Is the concierge in the sales department a security guard? What is the concierge's workflow? I believe that everyone will have a corresponding understanding after reading the above sharing. If you need more information, please continue to pay attention to Qijia. Com website, Bian Xiao will answer them one by one.
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