Which department should I call to complain about the property?

1. Which department should I call to complain about the property?

Disputes between residents and property are common, often because the service of property is not up to standard, resulting in differences. Many people want to know, which department should complain about the property? The specific method is as follows:

Which department do you want to complain about the property?

1, find the competent department of the property industry.

According to Article 48 of the Regulations on Property Management, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Therefore, we can complain to the property management office of the local real estate administration.

2. Prepare sufficient materials.

Before we complain about the property, we should first do the corresponding work before the complaint, try to submit it in writing, write down the contents of the complaint, preferably demonstrate it with photos, and try not to submit it orally.

3, check the property management agreement

Owners want to complain about the property, often because the property management company did not fulfill its responsibilities in the property management agreement signed, thus affecting the vital interests of residents. Therefore, you can check the specific contents of the property management agreement in advance and list what provisions of the property have not been made, which are the key factors for the success of the complaint.

2. What is the most effective way to complain about the property?

1, if there is a contradiction between the property and the owner, it is often because the property manager has a bad attitude or an inaction attitude, which annoys the tenant. You can complain to the property manager. The property manager is the highest decision-maker of residential property, with great management power, who will be more afraid of complaints and will try his best to solve problems.

2. It is also a good way to complain about the property in the housing management department. They are generally responsible for housing security, construction, system reform, market supervision, property management, housing management policy changes and supervision, so they are in a regulatory relationship with property.

3. We can also go to the subdistrict office to complain about the property, because the subdistrict office is under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of policy implementation and cultural construction in the jurisdiction, and has certain jurisdiction and restrictions on the property.

No matter what kind of complaint, we need clear evidence to prove that the property has done something wrong or failed to fulfill its obligations. Therefore, it is best to put forward the property issue in writing.

3. Is the property responsible for water leakage?

1. First of all, we must find out who this management responsibility belongs to. Public facilities shall be paid from the maintenance fund by the property; Non-public facilities depend on whether they are exclusive or * * *. If there is an agreement between the parties, such agreement shall prevail. If there is no agreement, the owner of the proprietary part shall be responsible for the management and maintenance. However, there is controversy about who is responsible for the management and maintenance of some parts of * * *. If the waterproof layer has facilities as * * *, as it belongs to concealed works, it is generally believed that the upstairs residents, as the actual users, should bear the behavior obligation of reasonable use, and the downstairs residents, as the beneficiaries, also have corresponding obligations, mainly reflected in the cost commitment.

2. Developer's responsibility: During the warranty period, the developer shall take full responsibility for water leakage caused by non-human reasons. According to Item (2) of Article 1, Article 7 of the Measures for Quality Assurance of Building Engineering, it covers the roof waterproof project, the leakage prevention of toilets, rooms and external walls with waterproof requirements. The installation of electrical pipes, water supply and drainage pipes and equipment in Item (4) is two years, counting from the date when the project is completed and accepted.

3. Fair liability: for the house that has passed the warranty period, the parties are not at fault. If the waterproof layer is naturally aged, the maintenance cost shall be shared by the parties according to the provisions of Mintong 132. According to the realization situation, it is generally half for one person.

4. Responsibility of the property: The water leakage is definitely not caused by the property, but if the property is neglected in management or fails to deal with the problem in time, resulting in the expansion of losses or more serious problems, then the property should bear the responsibility. The former, such as pipeline blockage, is not caused by the property, but according to the property management contract and relevant regulations, the property company should regularly check and clean up, and if it fails to do so, the property responsibility can be investigated; The latter, such as illegal decoration upstairs, the property has not been stopped, then you can find the property to claim compensation for losses.

The above is the relevant content of which department you are looking for to complain about the property. We learned from it that if you have a problem in finding a property and haven't solved it for you, we can directly find the property manager and ask him to solve it for us. This knowledge is a bit complicated, but it is also very important.