What are the property work plans and arrangements?

The property work plan and arrangement are as follows:

Since the organizational structure adjustment in June 5438+February last year, the daily work in xx District has been carried out smoothly under the correct guidance of the company leaders, and the quality of cleaning and greening work has been obviously improved, but it is still weak in the aspects of vehicle management, public facilities and equipment management, and team training and construction within the department.

Personally, I have been working on the property customer service line, and my contact work mainly focuses on customer complaint handling, internal and external communication and coordination, community cultural activities and so on. I don't have comprehensive knowledge of other departments in technical operation and internal management, especially in detail management of engineering and safety. 20xx will be a year of comprehensive improvement in our property management, and I will try my best to make up for the shortcomings and improve in an all-round way to keep up with the development needs of the company.

The property management work plan for 20xx is specially formulated: according to the company's strategic objectives and work deployment in the new year, the work plan for xx District in 20xx focuses on "year of improving service quality", and the main work plans are as follows:

First, fully implement standardized management.

Revise the work manuals of all departments on the original basis, standardize the work flow, strictly implement the work system, strengthen the implementation of the system, and make the management work well-founded. And standardize management, improve all kinds of files, and take standardized form records as the focus of work, so as to be comprehensive, detailed and well documented.

Two, the implementation of performance appraisal, improve service quality.

Taking the performance appraisal indicators as the standard, the target management responsibility system is implemented, and the responsibilities at all levels are clearly defined, and the responsibility lies with people. Through inspection and assessment, we can truly reward the diligent and punish the lazy, improve the enthusiasm of employees and promote the effective completion of the work.

Third, strengthen the training and assessment system.

According to the company's training policy, make a training plan to improve service awareness and business level. Carry out targeted post quality education to promote the improvement of employees' comprehensive quality, such as love and dedication to their posts and service awareness. We will strengthen the training of employees from the aspects of service consciousness, etiquette, business knowledge, coping ability, communication ability and self-discipline ability, and check and implement it in practical work, so as to improve the management service level and service quality, improve the overall quality of employees and reserve human resources for the company's development.

Fourth, establish a strict security system in combination with the actual situation of the community.

Starting with the system norms, the responsibility lies with people, and the supervision and implementation are standardized. Combined with performance appraisal, strengthen team building, increase the publicity of residents' safety knowledge, and open up the situation of joint defense.

Five, improve daily management, carry out convenience work, improve household satisfaction.

Standardize daily work management by system, improve the maintenance of residential buildings, fire protection and public facilities and equipment, satisfy residents, vigorously carry out paid services such as housekeeping, garden maintenance and water and electricity maintenance, and provide quality services for owners.

Six, according to the company's annual master plan, to carry out community cultural activities, to create a harmonious community.

According to the annual work plan, the focus of the recent work is:

1, in accordance with the system specifications such as Equipment/Facilities Management System, Elevator Safety Management Regulations and Work Plan Management System issued by the operation center, it will be strictly implemented, rectified and improved item by item, and put in place according to the implementation date.

2, according to the performance appraisal system in the daily work assessment standards to organize staff training and learning, clear job requirements.

3. Draw up a feasible scheme for charging temporary parking of vehicles.

4. Cooperate with the operation center to carry out community cultural activities such as "Silhouette of Warm Community Life" and organize relevant departments to make preparations.

5, according to the department plan to complete the training work of the month.

In 20xx, xx District will take a pragmatic working attitude, take the company's overall working policy as the direction, complete all work tasks and assessment indicators with good quality and quantity, and achieve good results in the year of improving service quality.

The responsibilities and obligations of the property are:

1, use, management and maintenance of * * * parts of the property and * * * facilities and equipment.

2. Maintain public greening and environmental sanitation in public areas.

3, public * * * regional order maintenance, security and other matters to assist in management services.

4. Have the obligation to inform, discourage and report the prohibited behavior in the use of the property.

5, property maintenance, renovation, renovation cost accounting management.

6. Preservation of property service files and property files.

7. Other property management matters.