English complaint letter 100 words ~ grammar words should be as simple as possible ~

I am writing to complain about the property management here. I will move to this community in a few days. I want to check if it is safe before moving in. So, I went to have a look, but I found the public environment was dirty. There is a lot of rubbish around. The cleaning facilities here are poor. Some people smoke in the elevator. I don't know how you handle this matter.

Please feel free to contact me if you need any further information.

I'm at [address] or [phone number]. I appreciate your hint.

Pay attention to this matter and look forward to receiving full

Refund.

sincerely