Job Recruitment Website - Property management - How to write the annual work summary report of cleaning?
How to write the annual work summary report of cleaning?
1、
Although I have been cleaning for more than two years, I regard the work of cleaning staff as my sacred work. Only by doing a good job, let the superior leaders rest assured and get the recognition of colleagues, can they be practical. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the kindergarten is the glory of our cleaning staff and my own work.
Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day.
A clear purpose and correct attitude are important links and basic conditions for cleaning.
I arrive at the kindergarten of my work unit at 7:30 every morning on time and start a new day's work. First of all, I mop up the stairs from the first floor to the third floor. The cleanliness of the corridor is very important, which reflects the overall health of a building. Therefore, I clean the corridor every day without affecting the children going up and down the stairs, so that the corridor is bright and clean, and the ground is free of debris and sputum stains. At this time, I feel very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times.
Let's have a good mood every day. Teachers and children are very happy and recognized.
Second, persevere, do one thing and love one thing, and add luster to the honor of the center.
I am strict with myself and try not to add any trouble to my work. Every morning and afternoon is the peak time to pick up and drop off children, and there are many parents' meetings. Cleaning work will directly reflect our cultural quality and self-cultivation, and also reflect the degree of civilization of a nation and a country, with great responsibility. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work.
Although I am only a sanitation worker, I have won the respect of my parents and teachers through my efforts. I may have just finished cleaning at work, and it will be messy, but I am not afraid of trouble, hard work and hard work. I will conveniently wipe the stair handrails of all corridors every day, keep them clean every day, at the same time, pay attention to leaving no sanitary dead ends, clean key parts at any time, pay attention to maintaining a good sanitary environment, and give everyone a comfortable and comfortable mood.
Third, unite and work hard.
Although I am a cleaner, I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect every classmate and the head of the building, so that my work will not conflict with the children's life time as much as possible and make way for time.
When children occasionally have some problems, don't blame them and keep quiet. For example, some children can't control themselves because they are uncomfortable. Stairs and toilets are full of dirt and smell bad. Whenever this happens, I will take the initiative to clean up and then clean up. Whenever it rains, in order not to delay children's exercise time, as long as they see water marks on the playground, they must be cleaned first. So that children can rest assured to exercise.
Although I have made some achievements, which have been recognized by my superiors and teachers, I will guard against arrogance and rashness, work hard, do what I should do, always remember the purpose of serving my children wholeheartedly, and achieve better results in the future. I will always be keen on what I am doing and try to do it well.
2、
Over the past XX years, under the guidance and strong support of the company's leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company's management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", the company's development goal of "improving the level, creating benefits and building brands" and "service first, customer first".
Through the joint efforts of all the staff in the department, we have carried out a series of high-quality service work, and here we will make a brief summary of the work in the past year. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work in XX years.
I. Personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.
At present, there are 0/4 employees/kloc, and 9 people have left and transferred jobs this year ().
Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.
Second, training.
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.
On the premise of training the cleaning staff in the cleaning manual, combined with the actual situation in the work, we will focus on the following training: the classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtray, cleaning wallpaper, cleaning and maintenance of elevators, and rust treatment.
We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
Third, the cleaning work mode
Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.
On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.
In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.
In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.
Fourth, the completion of the clean-up work
(1) Complete the establishment of cleaning staff and timely correction of working mode.
(2) Complete the daily sanitary maintenance of the public areas of the building.
(3) Complete the land reclamation of the newly settled floor.
(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.
(5) Complete the removal of construction waste.
(6) Finish the second cleaning of the external wall of the building.
(7) Complete the peripheral ground scouring work.
(8) Clean b 1 parking lot twice a month (not responsible for daily cleaning).
(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.
(10) Finish waxing and maintenance of wood every quarter.
3、
I have been a cleaner in XXXX school for more than a year. This job is hard for me. For more than a year, I have been treating this job with a serious and responsible attitude.
Cleaning is not worth mentioning in the eyes of many people. I originally thought so, but from the real contact to the actual work for more than a year, I found that it was not simple. For the cleaning staff, we must not be careless. Corner, corner, inner and outer windows, bedside on the desk are all important points in your work.
In XXXX school, I try my best to serve sincerely. From groping to familiarity, from being at a loss to self-confidence, every step of my progress has been enthusiastically helped by school leaders and colleagues, and has also been understood and supported by most teachers and parents. If there are some merits in my work during this period, it is not because of my personal ability, but because we have a high-quality team and a group of enthusiastic and dedicated colleagues.
Through the summary of this semester, I hope I can calmly review my work gains and losses during this period, sum up experience and learn lessons, so as to look forward to doing better in my future work.
Cleaning staff is an ordinary post, but I have been doing it with great care.
In the course of work, I have learned a lot about being a man and doing things, and I have improved in all aspects. At work, I always have a correct attitude and do everything with an open mind. The enthusiasm of my colleagues also infected me. The work I do is simple, but it is very important. The cleaning work of the school is related to the overall image of the school. Showing my clean and tidy side to my parents makes me feel very fulfilled.
To do a good job in cleaning, we must have a good attitude, do our part and make more efforts when the school needs it. In the cleaning work, I learn while doing. During this period, the daily work of cleaning mainly depends on the effective command of school leaders and the high consciousness of all my colleagues.
Over the past semester, we have been able to take measures quickly according to the instructions of the leaders when dealing with major events, and the overall performance is good, but there are still many problems in the details of our work. Fortunately, the leaders pointed out in time, and colleagues enthusiastically remedied it and achieved good results.
This semester's work has also exposed some of its own problems, such as relatively loose requirements on itself and insufficient attention to some details, which need to be improved in future work. In the future, I will learn from the advanced, master more skills, improve my professional level, and be determined to devote more time and enthusiasm to ordinary work, complete all the work assigned by the school, live up to the expectations of the school leaders, better serve the school and parents, and add luster to the school.
4、
With the care, help and support of the leaders and all comrades, we will closely focus on the internal clean-up work of XX, give full play to our post functions, constantly improve our working methods and improve our work efficiency. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
(A) to strengthen the image and improve their own quality. I insist on being honest with others, loving my post and dedication, correctly handling the relationship between pain and happiness, gains and losses and personal interests and collective interests, and persisting in loving my post and dedication and honest dedication. After a year of study and exploration, I can finish the cleaning work of XX unit in an orderly way.
(2) Be strict with yourself and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, and have always regarded plain, willing to pay and obscurity as my own criteria, down-to-earth and hard work. In our work, we should strictly abide by various rules and regulations, respect leaders, unite with comrades, and constantly improve our work style, no matter how much or how little we do, we only hope to successfully complete all our work.
Second, the shortcomings in the work and the direction of future efforts
Although I have made some achievements in my work over the past year, there are still some shortcomings. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be an honest man, work diligently, be hard and simple, always bear in mind party member's responsibilities and obligations, be strict with yourself, and always play an exemplary role.
5、
With the strong support of the group leaders and the correct leadership of the manager of the property company, the cleaning department has continuously developed and worked hard, adhering to the company's purpose of "your satisfaction is our eternal pursuit" and successfully completed the task. In the year of 20xx, in addition to doing our job well and strengthening the concept of "service" as always, we should also develop our working ideas. This year, our department will focus on the following aspects:
First, improve various management systems and form a supporting assessment and supervision mechanism.
In 20xx, we will revise and improve various management systems on the original basis, change the passive state of "people managing people" in the past, and thus move towards a benign track of "systems managing people and systems restraining people". Further strengthen the management of people and refine and quantify the working standards, so that on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of supervisors and reduces personal subjective factors.
In the work, it is more conducive to the future work to adhere to the "five-fixed" policy of "fixing people, posts, timing, calibration and tasks" and take effective measures for specific work, strengthen the management of operators and optimize the personnel structure.
Second, establish a service brand.
The establishment of service brand is conducive to the visibility of enterprises, but also to the visibility of a department, to improve the influence of the department and enhance the cohesion of the department. At present, we provide housekeeping services for the owners based on the principle of "cleaning one household, cleaning one household and satisfying one household", which has won unanimous praise from the owners and established a good image in their hearts.
Third, determine two work objectives.
That is, it can reach the hygienic standard of class X property in xx city and achieve the goal of economic benefit. According to the orientation of the community and property services, our cleaning department will make unremitting efforts to create a first-class living environment for the owners, strictly implement the X-class property hygiene standards, and strive to be the top ten property companies in xx. While doing a good job in cleaning, we should do a good job in waste purchase and domestic service, minimize staff attrition and increase efficiency, and improve property economic benefits.
Fourth, a domestic service company.
On the one hand, due to the different quality of our cleaning staff and the different quality of work, the effect of domestic service is also different; On the other hand, the current form of rotation is not convenient for personnel management. X Home Economics Company can not only ensure the service quality and standardize the internal management, but also extract a certain service fee.
5. Establish a garbage transfer station.
With the increase of occupancy rate of owners, there are more and more garbage in residential areas, and the removal and treatment of garbage is an important part of cleaning work. It is hoped that with the strong support of the group leaders, the transfer station will be established as soon as possible.
6. Unity, integrity and indivisibility of cleaning and greening.
Cleaning and greening are all part of community environmental management. Without cleaning, the community will be dirty, chaotic and poor. Without greening, there would be no flowers and trees in the community. If they belong to different departments, there will be contradictions, mutual accusations and disputes between them years ago. It is suggested that the two should be merged into the Ministry of Environment.
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