What are the obligations of the property management company?

1. What are the obligations of property management companies? Article 13 of the Measures for Property Management in Residential Areas of Beijing stipulates that the obligations of property management enterprises are: (1) to fully perform property management contracts, maintain and repair houses, facilities and public parts entrusted by property owners, and undertake security, fire fighting, greening maintenance, cleaning and cleaning of residential areas and residential properties, as well as necessary convenience services for property owners and users in their daily lives; (two) accept the supervision of the property management committee and residents; (three) major management measures submitted to the property management committee for deliberation and decision; (four) accept the guidance and supervision of the housing and land management organs, other administrative organs and local street offices; (five) found in violation of laws, regulations and rules, to report to the relevant administrative organs in a timely manner. The rights of property management companies in property management mainly include: ① According to relevant laws and regulations, combined with the actual situation, formulate community management measures; (2) according to the property management contract and management measures to manage residential areas; (three) in accordance with the property management contract and the relevant provisions of the management fee; (4) Have the right to stop illegal behaviors; (5) Have the right to ask the owners' committee to assist in management; ⑥ Have the right to hire franchise companies (such as cleaning companies and security companies) to undertake special management business; ⑦ Diversification can be implemented to supplement the management funds of the community with its income. Second, what is the civil liability of the property company? It refers to the adverse consequences of civil law that the civil subject must bear in accordance with the provisions of civil law (including contract law) for violating civil legal obligations. The main feature of civil legal liability is that it is mainly a property liability, and the content of civil liability can be agreed by the parties themselves. Civil legal liability can be divided into two categories: liability for breach of contract and liability for tort. There are 10 ways to bear civil liability stipulated in Article 134 of the General Principles of Civil Law in China, which can be applied separately or in combination. (1) Stop the infringement. Refers to the infringement that the actor is carrying out, and the victim has the right to ask him to stop or ask the people's court to stop. 2 remove obstacles. It refers to the right of the obligee to request the actor to remove the obstruction or the people's court to forcibly remove the obstruction when others illegally exercise their rights. ③ Eliminate danger. It means that when there is a danger of causing property or personal injury, the obligee has the right to ask the actor to eliminate it or ask the people's court for compulsory elimination. 4 return the property. It means that when the actor illegally occupies the property of the obligee, the obligee has the right to request the return of the property. ⑤ Restore to the original state. It means that when the property is illegally damaged or the performance status changes and it is possible to restore it, the victim has the right to request that the property be restored to an undamaged or unchanged state. ⑥ Repair, redo and replacement. ⑦ Compensation for losses. Refers to the actor filling the victim's losses with his own property. ⑧ Pay liquidated damages. Refers to the defaulting party paying a certain amount of money to the other party according to the law or the agreement of the parties. Pet-name ruby eliminate influence, restore reputation. It means that citizens or legal persons have the right to ask the actors to openly admit their mistakes, clarify the facts, or dispel rumors and eliminate adverse effects when their personal rights are illegally infringed, so as to restore their good social evaluation of their conduct, talents or credit when they are not harmed. Attending to apologize. It means that when a citizen or legal person's personality right is illegally infringed, the obligee can ask the actor to admit his mistake in person and apologize to protect his personal dignity. Property management companies enjoy certain rights while taking responsibility. After all, rights and obligations are unified and inseparable. In reality, if the property management company only asks the owner to collect the property management fee, but the property management service that should actually be provided is not in place, then the owner can also refuse to pay the property management fee.