Annual Work Plan of Residential Property Management

I. Guiding ideology and objectives of the work plan 20 14

Xx is a crucial year for the in-depth reform and development of logistics industry group companies. As an important department of the logistics company's "one body and two wings" development strategy, the property service center shoulders the heavy responsibility of reform and development. According to the three-year development plan of logistics company and the main points of xx work, the basic guiding ideology of xx property service center is: adhere to the basic principle that development is the last word, put people first, strengthen management, improve service quality, boldly, actively and steadily promote the reform and development of the center, realize new market development and improve the management service level. New breakthroughs in economic benefits and new changes in the appearance of the center, and strive to fully complete all the work indicators issued by logistics companies.

Second, the basic idea of the work plan 20 14

The main tasks faced by our center this year are: First, deepening the system reform and mechanism transformation. The second is to fully integrate existing resources and strive to become stronger and bigger. Therefore, the focus of the annual work plan is the property service center. First, we should strengthen internal management and establish a set of more scientific, standardized and complete property management procedures and rules and regulations. Second, actively create market access conditions, connect with the market as soon as possible, vigorously expand the market inside and outside the school, create better economic benefits, and realize the goal of making the enterprise stronger and bigger.

Three. 20 14 specific implementation measures of the work plan

(a) to further strengthen internal management and system construction.

1. Organize, revise and supplement the existing system, and gradually improve and establish management systems and procedures suitable for property management. The key point is to straighten out the standard management mode and system between the center and the management station, as well as within each property management station, establish standardized work quality standards, and gradually integrate with the iso9000 quality standard system.

2. Improve the monitoring and evaluation system. According to the requirements of the company, formulate the detailed rules and measures for the assessment of the station level by the center, and implement the corresponding systems and organizational measures. Implement the combination of central assessment and station-level assessment. Evaluation and distribution system combining evaluation results with distribution.

3. Further improve the secondary management system of the center, and shift the management focus. Standardize and clarify the work scope and responsibilities of each station, and gradually make the secondary units become independent accounting units with independent operation, performance linkage and unified responsibilities and rights.

4. Further strengthen economic accounting, reduce expenditure and increase efficiency. After detailed calculation, the station should calculate the costs of maintenance, cleaning, office supplies, cultural construction, etc., and implement the incentive mechanism of lump sum use, saving rewards and not making up for overspending, so as to reduce operating costs.

5. Strengthen team building and improve overall quality. The center will continue to adopt the combination of introducing training and going abroad to improve the professional quality of existing personnel. At the same time, according to the requirements of logistics companies, through the combination of introduction and elimination, we will continue to introduce high-quality managers, improve the team structure and improve the cultural level. Gradually establish a professional, efficient and capable property management backbone team.

6. Strive for a "civilized apartment". According to the spirit and requirements of the document of the Provincial Department of Education, the center launched the activity of striving for "civilized apartments". Management stations with basic hardware conditions, such as Building No.6, Building No.9, 10, University Town, Textile Institute, Teachers College, etc., should make active efforts in management software and create conditions to reach the standard of "civilized apartment" within this year.