Work summary of property project manager

Inadvertently, the work has come to an end. Looking back on this extraordinary time, there are laughter, tears, growth and shortcomings. Let's write a summary of our work this year. However, I found that I didn't know what to write. The following is my summary of the work of the property project manager. Welcome everyone to refer to it, I hope I can help you.

Work Summary of Property Project Manager 1 Time flies, and 20xx years have passed quickly. Looking back on the past year, I can't help but feel deeply. From the completion and acceptance of Fangxi Street, the start of Fangsi Road to the end of the year, the work of this year flashed in front of us. With the care and guidance of the head office leaders and the mutual care and cooperation of colleagues, this year's work practice and study have come to an end. Next, I will report on my work in the past 20xx years as follows:

I. Work contents for 20xx years

In 20xx, I was responsible for the construction of xx municipal engineering and the right bank regulation project of xx River, in which the xx municipal engineering contract included 205m power pipe trench, 535m storm sewer, 44 1m sewage pipe, 182m telecom pipe trench, 10% lime soil, 5648m2 lime-fly ash soil and 862m kerb. The contract includes about 3500m3 earthwork replacement and 7500m3 earthwork treatment with 16% lime, with an output value of about 456,000.

The commencement ceremony of the right bank project of Bahe River was held on October 24th, 20xx 10, and mechanical construction was carried out on February 4th, 20xx 18. At present, about 65,438+200,000 m3 of earthwork excavation has been completed, about 8000m3 of earthwork backfilling has been completed, and about 4500m3 of surface cleaning has been transported abroad. Up to now, the cumulative output value is 864,000. Stop work in Murakami for various reasons.

Second, the completion of all work throughout the year

(1) Completion of project quality

Since the municipal engineering of the west section of Fangsi Road started in August, 20xx, as the project manager, I immediately started to set up the project department. Firstly, according to the characteristics of the project, the quality management system, project management objectives and post responsibility system of managers are established. After the project starts, we strictly control the construction quality, starting from the foundation and step by step.

The pipeline project is a concealed project, which focuses on controlling all links in the construction. Only by strengthening the quality control of each link in the construction can we prevent the occurrence of various quality common faults and ensure the excellent construction quality of the whole project. Power trench engineering focuses on controlling the quality of trench excavation, formwork installation, steel binding, brick masonry, concrete pouring and backfilling on both sides of trench. Road engineering focuses on the control of subgrade survey and setting-out, lime soil and lime-fly ash macadam laying construction.

In the process of construction, I demand that the content of preventive measures be resolutely implemented, so as to foster strengths and avoid weaknesses and improve the quality awareness of project department personnel. During the whole project construction, we carried out the implementation seriously. So far, no common quality problems have been found. The construction of the whole project, after careful control of the project, all the construction contents meet the requirements of self-inspection, and the main quality is good, reaching the expected quality goal.

After the commencement ceremony of the regulation project on the right bank of Bahe River in 20xx (65438+124 October), due to the lack of coordination in Tianwang Village, Xiwangdong Village and Xiwangxi Village, the project was mechanically constructed on 24 February (65438+4 February). The main contents of the project include embankment foundation, slope protection, culvert and subgrade engineering. Large-scale construction will be carried out in an all-round way after the year.

(2) Project production and schedule control

After the construction of the west section of Fangsi Road started, I organized and formulated the construction progress network plan, machinery and labor plan according to the construction period required by the contract. And according to the requirements of construction progress, with the construction team and management personnel held a meeting on quality, progress and safety in production. Make detailed and specific requirements for its specific progress and production. In the production process, according to the actual situation, I made a monthly plan and a weekly plan to control and manage the whole project production. Judging from the progress of the whole project, it lags behind the original contract period, but it still reaches the progress required by Party A. The spring construction in 20xx reduced the workload and ensured the smooth completion and timely delivery of the whole project.

(3) Safety management

In the process of construction preparation, I organized the project department to plan and arrange the construction work area of the whole site. According to the characteristics of this project, in the construction process, I insist on safety management as the focus of daily management. To this end, I have strengthened the management work from the following aspects:

(1) Strengthen safety technical disclosure. Strengthen the safety awareness of employees through three-level safety education when entering the site and special safety disclosure when taking up the post.

(2) Strengthen safety inspection and patrol, find problems in time, rectify them in time, and put an end to potential safety hazards. Strengthen the safety protection of the construction site.

(3) During the construction period, the temporary electricity consumption on the site shall be inspected regularly, and potential safety hazards shall be found in time for timely maintenance and replacement. During the whole construction period, no potential safety hazard occurred, and the expected safety production goal was achieved.

(4) Manage materials to reduce costs and labor costs.

In terms of material management, according to the construction budget, I organized the construction material demand plan. In the use of materials, I ask everyone to adhere to the quota acquisition system. According to the construction budget, arrange the project manager to count the construction content and quantity of each team in time, and make a comparative analysis with the budget in time to control the material use and labor cost distribution of each subdivisional work. The machines, tools, materials and worn-out materials used by each team shall be evaluated according to the budget, and each item shall be counted. If waste is found, it should be corrected in time. Turnover materials shall be returned by the team after use, and each team shall be responsible for compensation for the insufficient quantity.

Third, the lack of work throughout the year.

① Project quality: During the construction period, the project quality is strictly controlled and generally good. But there are also some shortcomings. In order to build high-quality projects, I need to make more efforts to remind myself that the quality management in the later period needs to be further strengthened.

② Construction progress: Generally speaking, the progress basically meets the requirements of the owner. However, compared with the contract section (west section of Fangsi Road) and other sections (right bank of Bahe River), the progress is slow. We also need to further strengthen the schedule management, sum up the shortcomings, strengthen the human organization, and make up for the shortcomings of the previous construction.

Four. 20xx work plan

In the new year, I will work hard from the following points.

① Continue to do a good job in the project management of the west section of Fangsi Road and the right bank of Bahe River: in 20xx, the work of the west section of Fangsi Road was oil surface laying, sidewalk engineering and project ending. The project on the right bank of Bahe River in 20xx was characterized by heavy workload, tight time and heavy tasks. Considering the requirements of the total construction period, I will continue to pay special attention to the control of construction production progress, actively organize human input, and ensure that the project is completed on schedule and the whole project is delivered on schedule.

(2) Strengthen business knowledge learning and continuously improve management level: With the progress of the times and the application of new technologies, professional and technical knowledge must be re-educated. Therefore, in the new year, I will continue to work hard to strengthen my professional knowledge. I believe that as long as I work hard, there will be results. On the other hand, we should actively learn from the advanced points of others, foster strengths and avoid weaknesses, further improve our ideological understanding and broaden our horizons.

③ Further improve the construction management: Although some achievements have been made in the work of 20xx years, there are still many deficiencies in the projects I am responsible for, which need to be further summarized and improved. Only by summing up the past well can we serve the future better. In the new year, I will pay more attention to three aspects of management:

The first is the management of people. People are the organizers and executors of management, and project managers cannot relax. Only when all the managers cooperate closely and perform their duties, can all aspects of the construction be interlocked and the overall work be orderly.

The second is the management of things. That is, material management. In 20xx, I will continue to do a good job in the quota acquisition system in project management, and further refine it, and make a comparative analysis with the project budget on a regular basis to find out the shortcomings and formulate countermeasures.

The third is the management of law. That is, the research and management of construction methods. On the basis of the company's preventive measures, combined with the actual characteristics of the project, optimization and improvement were carried out to form a set of effective construction methods to guide the construction and workers' operation.

(4) Handle the change and visa in time, urge the engineering data to be synchronized with the site, prepare the project schedule, accurately and timely declare and review the labor settlement of the team.

Unconsciously entered a new beginning of 20xx. In the future, I will work harder, seek truth from facts, complete the tasks required by my work, strengthen my consciousness, care about my colleagues, leaders and company construction, set a solid goal for my life, repay my company with my efforts, enrich myself with my knowledge, and make myself by going up one flight of stairs and make better contributions to the company's benefits.

Summary of property project manager's work: In the past year, with the care and help of organizations and leaders at all levels of the property management office and the understanding and support of all brothers, the xx community management team and all the staff of the property management office have made unremitting efforts to achieve the goals set at the beginning of the year. Xx residential property management office's work in 20xx years is summarized as follows:

I. Operation and management

Perfecting various rules and regulations and establishing internal management mechanism, the management team of the management office always regards improving the level of property services, expanding the scope of services, gradually moving from internal services to external services, and striving for benefits from the market as the only way for future sustainable development. To achieve this goal, quality service is the fundamental foundation. To this end, based on the principle of seeking truth from facts, we have established a series of rules and regulations to meet the needs of market economy development and company development, and strengthened inspection and implementation, so that all work can be carried out steadily in a planned, orderly, well-founded and purposeful manner; At the same time, adhere to the principle of "people-oriented, honest service", improve service attitude, improve service quality, "think about what the owners think and worry about what the owners are anxious about", and all kinds of service personnel earnestly perform their duties, be conscientious, warm and polite, be fair and honest, deal with the owners' repair reports and complaints in time, and safeguard the legitimate rights and interests of the owners.

In view of the special situation of business households in subsidence areas, a series of service measures have been formulated, and residents are charged according to the minimum property fee standard of 0.2 yuan/m2/month, and the income and expenditure of property service fees are made public. For the maintenance work that does not belong to the scope of property management, if the construction unit does not maintain it in place, the management office will also give free maintenance in time and make public the telephone number of property maintenance. The management office provides services for the owners in strict accordance with the contents of the property service contract, standardizes the property service charges, provides services with consistent quality and price, eliminates the phenomenon of "irregular charges, unfulfilled promises and inadequate services", and improves the integrity of the industry.

Second, the collection of property management fees.

The management office is United and pragmatic, and the service awareness has been significantly improved. Only by continuously improving the service quality, can the property company meet the needs of merchants and owners to the maximum extent, steadily increase property income and establish a good corporate image. Through the sweat of all the staff in the management office, the work of xx community in the first half of the year was solid and fruitful. In xx years, * * * collected property management fees of more than RMB 10,000, of which the property management rate of xx Community Phase II exceeded 70%, and that of outlets also exceeded 50%. Property management personnel go deep into every household, listen carefully to the opinions and suggestions of residents, and actively adopt and improve them.

Third, the specific maintenance work

In the basic construction and maintenance of the residential area, the maintenance class of the management office actively responded to the instructions of the management office leaders and the company, worked hard to complete various tasks, and took the temporary problems seriously. In the following year, the repair calls of the management office continued every day. However, the comrades in the maintenance class always have a fiery heart. They have not stopped working because of their vacation, nor have they delayed their work progress because of the hot weather. No matter whether you go to work or get off work, day or night, everyone rushes to the scene as quickly as possible and finishes it seriously. At work, no matter how dirty and tired they are and how late they work, they have no complaints. Over the past year, the maintenance class has handled more than X kinds of maintenance, ensuring a comfortable and safe living environment for residents in the community.

20xx is a year of rapid development and fruitful results for the company. Both the operating efficiency and corporate brand have been fully recognized by the society, market and business households, and the company leaders have been highly praised by the society for their outstanding contributions. As employees of xx Property, we are deeply proud and confident. Of course, we also have pressure, that is, the requirements of the company's rapid development for the management office and the quality requirements of the company's brand for the property management service brand.

New goals, new tasks and new challenges. Faced with opportunities and challenges, we have reason to believe that with the support, care and help of the company, through the sincere efforts of all employees, Qi Xin's concerted efforts and pioneering spirit, the future development of xx Community Management Office will be bright, and Yuanfeng Property Management Company and all employees of the company will get greater development while following the development of the company, so as to maximize the value of the company and employees and realize the sustainable development of the company's economy and employees' careers.

Summary of property project manager's work: With the care and support of leaders at all levels in the company, and under the wave of reform in which the project manager is responsible for the company's projects, xx project management department has always implemented the service concept of "building a quality life" for the owners, followed the principle of "excellent service and fine management", and carried out various services and management work, which has achieved certain results, but also exposed some shortcomings. The summary report of the work for one year is as follows:

First, the team was successfully formed.

Reasonable integration of human resources, effective training, efforts to improve cohesion and combat effectiveness, team building from the initial stage to the running-in period and then to the standard period of a smooth transition.

20xx 10 month, I was assigned by the company leaders to work in xx project management department. At first, the project was based on local conditions, and personnel were recruited through multiple channels. At the end of X, the personnel were basically formed before the handover. After one year of training, running-in and experience, the personnel have moved from turmoil to stability. The project management department has xx employees and xx key personnel, with a retention rate of xx%, and organized various employee trainings for xx times, with a training coverage rate of xx%.

On X this year, due to the negligence of the construction unit, a heavy rain in the evening caused a lot of water leakage in the basement of the community. The project management department immediately launched the emergency plan for flood control, and all the staff on site cooperated sincerely, using sandbags to divert water, and fought until late at night, without causing any economic and property losses; On X, X, the sewer pipe of Unit X of Building X in the residential area was blocked, and dirty water had overflowed into Room X. Due to the limited manpower of the construction party, in order not to affect the sales of the sales department, the project manager department immediately took measures to deploy the engineering class, cleaning class and maintenance team to clean it up. After several hours of dredging and washing, the indoor environment was restored to its original state. These examples fully reflect the enthusiasm of employees and the idea of "ownership". 10, with the completion of the integration of community, business and sales personnel, a United, cooperative and centripetal team gradually formed.

Second, reduce staff and increase efficiency, save energy and reduce consumption.

Open source and reduce expenditure, continuously increase the charging rate and complete the annual economic indicators.

1. Fees: In daily work, including off-duty hours and holidays, our project personnel will send a "payment notice" by telephone or SMS, and then send a registered letter to collect all the fees for the next step, and actively try to ensure the rate increase. The monthly rate of X has reached x%.

2. In terms of material procurement: the project adheres to the principle of proximity, low price and high quality to develop local suppliers and control costs.

3. Reducing staff and increasing efficiency: By outsourcing the cleaning team, integrating the staff of the living, commercial and sales departments, and recruiting xx personnel to supplement the order maintenance team, the labor cost can be saved by about xx million yuan;

4. In terms of energy saving and consumption reduction: by controlling the turn-on time of courtyard lights, landscape lights, unit lights and corridor lights, adjusting the turn-on times of fluorescent lamps in the basement, and turning on a transformer to reduce reactive power loss, energy consumption can be saved by about xx thousand yuan;

5. In saving consciousness: through training, the consciousness of "saving glory" has been established in the hearts of all employees. In xx this year, through many consultations with the construction party, it successfully took over its elevator car protection measures, saving nearly xx million yuan. In xx this year, after the rain grate in front of the underground garage was crushed by heavy vehicles, the engineering class used their brains to make temporary rain grate by themselves, which not only avoided damaging the owner's vehicle, but also saved the cost of nearly X thousand yuan.

In 20xx, the project management department mobilized the enthusiasm of all employees and tried to increase income and reduce expenditure. By the end of the year, it is expected that the annual economic indicators of annual income of xx million yuan and profit rate of xx% will be exceeded.

Third, adhere to the tenet of "excellent service and fine management"

Clarify the division of responsibilities, sort out and standardize the workflow, and gradually improve the service quality and management level, thus improving the satisfaction of the owners.

1, standardization of workflow such as handover procedures, transformation, rectification and cooperation.

From the centralized delivery at the end of xx, to the decoration formalities for the owner, and then to the coordination of the owner's indoor rectification, the customer service staff of the project management department grew up in fatigue and injustice. At present, the customer service team has gradually standardized the process for the owners, which not only reflects the high-quality service quality but also avoids all kinds of risks. By the beginning of xx, more than xx households had been handed over for renovation, and more than xx rectification orders were processed, delivered and recorded, and more than xx appeals services were provided, and X warm reminders and X work contact sheets were issued.

2, the owner's indoor decoration inspection and public * * * area, public * * * facilities and equipment inspection, maintenance normalization.

The engineering class of the project management department insisted on the daily inspection of decoration, dealt with the violations in decoration, damaged the facilities in public areas for more than xx times, and received fines and compensation of more than xx yuan. At the same time, learn from the experience of other projects handed over by the company, actively cooperate with developers and various construction units to handle the handover of public facilities and equipment step by step, establish a facility and equipment account, and adhere to various inspection systems and maintenance plans for more than 1000 sets of various facilities and equipment, so that it is normal for someone to be responsible, inspected and recorded. Throughout the year, the timely maintenance rate of our property service center was 100%, and the qualified rate was 100%.

3. Focus on safety work.

Due to the geographical location of the community and the complicated surrounding social environment, the characteristics of the community are destined to be the most important. Over the past year, the personnel flow of the order maintenance team has been relatively large, but with the implementation of various trainings and personnel integration, the team is relatively stable at present. During this period, the community experienced X emergencies, all of which were handled in time and properly, and the risks were well avoided. At the same time, the order maintenance team conscientiously summed up the experience and lessons, adjusted the post setting, and made every effort to do a good job in civil air defense. At the end of the year, with the electronic fence, west gate, pedestrian access control gradually in place, and the fire control system gradually in place, the safety prevention and fire safety work of the project management department has been greatly improved.

4, outsourcing units, maintenance units, convenience services and on-site maintenance personnel supervision institutionalized.

Community cleaning belongs to outsourcing. In the past six months, the project management department has adhered to quality standards, strengthened supervision, insisted on twice-weekly assessment by special personnel, refined and quantified quality standards, distinguished work responsibilities, and ensured that the environmental sanitation of the park reached the standard. In addition, the management of greening, elevator maintenance personnel and convenience service personnel is also assigned to the team leader level, and the management of these personnel is becoming more and more standardized, and cooperation is also better, which solves some daily difficulties of the project.

Since the reform of project management, the staff of project management department have worked hard to learn and understand the new management methods and the corporate culture of "cultivating talents while cultivating experts" and constantly improve their own quality. After defining the division of responsibilities of each group, each group leader and key personnel set an example, abide by rules and regulations, adhere to work standards, pay close attention to work implementation, reward diligent and punish lazy, reward excellent and punish poor. By the beginning of X, the project management department had fined X points and won X points. In addition, the project management department emphasizes walking service, requiring managers to actively communicate with owners, employees and local superior administrative departments, listen to opinions and suggestions, and constantly improve their working methods. The effective combination of management and service has greatly improved the satisfaction of owners. By the beginning of X, the project management department had received two pennants and two thank-you letters.

Fourth, look at yourself

Recognize the shortcomings and make clear the direction of improvement.

1, individual team leaders and employees still have selfish departmentalism and one-sided thinking, which is not conducive to team harmony and deepening reform. The project manager will further strengthen the training on the significance and essence of the reform, pay attention to cultivating employees' awareness of the overall situation and responsibility, and improve their comprehensive quality.

2. The security work of the community needs to be refined and improved. At present, the public security situation in residential areas is still grim. All the staff of the project management department should be highly alert ideologically, check for leaks and fill vacancies in their work, highlight the effective cooperation between civil air defense and technical defense, sound the alarm bell and make unremitting efforts.

3. There are still some shortcomings in increasing the income of parks and business districts. In the future work, the project manager department will continue to explore ideas and strive to generate income for enterprises in advertising, network coverage and special services.

Looking back on 20xx, xx project management department has experienced an extraordinary year from the preparation at the beginning of the year to the running-in in the middle of the year and then to the maturity at the end of the year. The new year is coming, and all our staff will continue to unite sincerely, forge ahead together and work hard to make more and more contributions to the development of the company and the project!