Job Recruitment Website - Property management - Why is everyone afraid to call 12345 property?

Why is everyone afraid to call 12345 property?

Hotline 12345 is a government service hotline specially set up for the people in various places. In some areas, the mayor will give special answers every Tuesday. If people encounter property troubles in their daily lives, call the hotline 12345 directly, and the relevant departments of the municipal government will contact the relevant property companies to understand the situation and solve the problem as soon as possible. For example, you can call this hotline when the property is directly cut off from the public's home because the residents have not paid the property fee in time.

1. Property companies in some areas directly took over Yanzi's water supply business. Residents must go to a property company to buy water, but often at this time, the property company will first check whether the property fee for the previous year has been paid. If the fee is not paid, the property company will refuse to sell tap water to the residents. At this time, if residents dial 12345, the government will intervene.

2. If the property management company has taken over the water and electricity sales of the community from the water and electricity suppliers, it is the supplier's right to cut off power and water, and the property management company has no right to do so, so it has the right to complain. If the property company collects the property fee, it is necessary to put all the services of the community in place. If the garbage is not cleaned for a long time, residents can complain. Rough bulge

3. When the elevator breaks down, the property management company has the obligation to notify the elevator company to maintain it in time and pay the related expenses. If the owner refuses to repair the elevator under the threat of water and power cuts, the owner can complain through various channels. Even if water and electricity are cut off, the owner has the right to sue the court for compensation.

Complaining about the property through Bend Belt 12345 is the most effective way to solve the problem. After receiving the complaint call, 12345 will investigate as quickly as possible and inform the complainant of the progress. In addition, residents can also report to neighborhood committees and complain about property companies to units like the Housing Authority, which will also pay corresponding attention to such incidents.