Taobao mail order express is only delivered to the door of the residential property, never delivered upstairs. Is it true?/You don't say.

We can't generalize. If your neighborhood is standardized, such as a duty room or neighborhood with access control. Perhaps the property will stipulate that such letters or express mail will be collected by the duty room. Don't let others wander around the community.

If there is no supervision in this area in your community, the general courier will send it directly to the building, unit and room, that is, the recipient. This has nothing to do with express delivery. The key depends on how your community regulates this aspect.