What is the telephone number of12319 (12319 acceptance range)?

123 19 is the urban construction service hotline. 123 19 is mainly responsible for accepting industry complaints, consultation, suggestions and maintenance services. If you encounter problems in water supply, gas supply, heating and illegal construction, you can call 123 19 to make a complaint. Moreover, calling 123 19 will not cause trouble, and citizens can rest assured to complain.

123 19 complaint contains contents.

Any events related to urban management, such as water supply, heating, gas, sanitation, landscaping, etc. , members of the public can call for enquiries if they have any questions. The first is the appearance of the city. If you encounter problems such as unlicensed decoration of the storefront, unauthorized hanging of colored flags in buildings facing the street, hanging along the street, and unauthorized erection of pipelines, you can call. Moreover, if there are illegal small advertisements on the interface and someone maliciously occupies the road during construction, you can also call to complain.

Personal recommendation

Perhaps many citizens don't understand that there are many other complaint telephones in China, which can safeguard citizens' personal interests and contribute to the stability of social order. The complaint telephone number includes all complaints from the local government. The telephone number is 12345, commonly known as the mayor's hotline. 12365 quality supervision bureau, quality complaint. If you encounter labor complaints and labor disputes, you can call 12333 to complain if you don't pay wages and safeguard labor rights and interests.

Extended data

The hotline service system of the digital urban management call center system takes the specific number 123 19 as the system number for telephone access, and centrally accepts gas stoppage, gas leakage, gas pipeline installation and maintenance; Stop water and leak; Bus passengers; Passenger smuggling; Surging sewage, littering, roads, parks and public toilets are in a mess; Stop and put it about; Paste and scribble; Illegal or illegal advertising, occupying the road; Occupy green space, destroy greening, and destroy urban trees; Municipal facilities were damaged; The recovery of primary and secondary trunk roads is not timely; Unauthorized construction, illegal construction, unauthorized change of building structure, urban construction services, housing and land disputes, tourism consultation and complaints.

123 19 will complaints cause trouble?

It won't cause trouble.

123 19 is an urban construction service hotline, which is a special telephone number for public welfare services in the national construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, illegal buildings and other aspects. It has been used in about 20 cities in China, and the complaint effect of 123 19 is very good and will not cause any trouble.

The hotline service system of the digital urban management call center system takes the specific number 123 19 as the system number for telephone access, and centrally accepts gas leakage, gas pipeline installation and maintenance, water leakage, bus dumping, passenger smuggling, sewage turbulence, littering, roads, gardens and public toilets, scribbling, illegal or illegal advertisements. Destruction of urban trees, damage to municipal facilities, untimely restoration of primary and secondary trunk roads, disorderly construction, illegal construction, unauthorized change of building structure, urban construction services, housing and land disputes, tourism consultation and complaints.

The citizens call the hotline "123 19" to consult and complain about urban management problems, and the operator answers the registration and files the problems that meet the filing conditions. 123 19 If the real-name report is found to be untrue after investigation, it is not responsible in principle. If the whistleblower attempts to frame the innocent in the name of the judicial organ, it is suspected of false accusation and framing.

If you are worried about being found to be retaliated, you can use a public phone instead of your own mobile phone when complaining. , and actively report unreasonable situations. The identity information of the whistleblower is protected by law, and any unit or individual who leaks it will be severely punished by law.

It's useless to call 12345.

12345 What can I do? Hebei residents were reprimanded for calling the government hotline.

12345 What can I do? Hebei residents were reprimanded for calling the government hotline. With this hotline, especially the government WeChat Weibo platform opened in some places, they can send voice consultation. What can 12345 do? Hebei residents were reprimanded for calling the government hotline.

12345 What can I do? Hebei residents were reprimanded for calling the government hotline 1.

Hengli, a resident of Hengshui City, Hebei Province, called the government hotline 12345 three times and the government duty department more than 20 times in order to consult the community property fee, but he didn't get a reply. Instead, he was reprimanded by the property department staff of the Housing and Construction Bureau: "What are you calling? 12345 What can I do? 12345 What can they do? Do nothing. 12345 What can I do? It's basically useless to type 12345. None of these people who called 12345 was successful. What's the use of hitting that? Useless. " Hotline 12345 is a convenience hotline served by the China Municipal Government. In recent years, the state has made many arrangements for the work of the government service hotline. Li Keqiang, Premier of the State Council of the People's Republic of China, People's Republic of China (PRC), presided over the the State Council executive meeting to deploy and optimize the government service hotline.

As is known to all, on February 28th, 2020, 65438 General Office of the State Council issued the guiding opinions on further optimizing the local government service convenience hotline, requiring that the government service convenience hotline set up in various regions and the government service convenience hotline set up by relevant departments in the State Council and answered locally should realize "one-number service" before the end of 20021and the merged hotline should be unified as "12345 government affairs".

The hotline accepts all kinds of non-urgent needs of enterprises and the masses, including consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection.

As a public relations person who often deals with relevant departments, Brother Bao feels that with this hotline, especially the government WeChat Weibo platform opened in some places, he can not only send voice consultation and leave messages, but also track the progress of things through replies, which is much more convenient than in the past. However, after receiving the hotline 12345, Hengli got a call from the counterpart department, which really met the hotline requirements. However, it is equally chilling that the "staff" in the property department of the Construction Bureau are so rude.

The first and second paragraphs of Article 33 of the Constitution of People's Republic of China (PRC) stipulate: "A person with China nationality is a citizen of People's Republic of China (PRC). All citizens of China are equal before the law. "

Paragraph 1 of Article 13 of the Civil Service Law of People's Republic of China (PRC) stipulates that civil servants must "take the lead in practicing socialist core values, adhere to the rule of law, observe discipline, abide by professional ethics, and set an example in observing social morality and family virtues".

This civil servant asks himself, if he can say that "everything that hit 12345 has been abolished", does it mean that this civil servant does not regard the people and taxpayers as the service objects at all, but regards himself as an "official" who once worked for the emperor, acted as a herder and was above others?

To tell the truth, the old officials dare not be so arrogant. During the Five Dynasties and Ten Kingdoms period, Meng Zhixiang, the great ancestor of the post-Shu Dynasty, wrote a sentence in the Imperial edict: "Pay a salary, the people will enrich the people, and heaven will not bully them." This proverb was not lost in the long river of history with the annexation of Shu by the Great Song Dynasty, on the contrary, it was carried forward. In the eighth year of the Great Song Dynasty, Prose of Promulgation was presented to the world. In the second year of Shaoxing in the Southern Song Dynasty, Song Gaozong presented Family Instructions by the poet Huang Tingjian in front of the lobby. Zhu Yuanzhang, the Ming emperor, further clearly stood in the tunnel and built a pavilion to protect it, so it was called "stone pavilion".

After the Qing dynasty, it was changed to a memorial archway, which was called "Jieshifang" because of its inconvenient access. As the official motto, "public life is bright" means that justice can clearly understand the whole story, that is, "public life is bright, but local life is dark". The northbound inscription of the Chief Executive's incumbent Bureau Director is 16, which shows that he is reminded to act impartially. If you break the law, God forbid.

At present, China is gradually canceling the establishment and using the "contract system" civil servants who compete for posts. Shenzhen started the pilot project on 20 17. Especially after the bonus tax reform at the end of this year, the tax payable of civil servants will also rise steadily, and civil servants are no longer synonymous with "iron rice bowl" and "high income". Therefore, it is the future development direction of civil servants' career to be able to go up and down, to enter and leave. If you are still immersed in the illusion that civil servants will "work all their lives", you will not be "fired" as long as nothing happens. Brother Bodyguard saw that only when some people "try to find jobs tomorrow" can they understand how much trouble ordinary taxpayers who used to make things difficult for them will bring to themselves. This is also the reason why officials in the "old society" dare not offend the people too much. After all, we must "go back to the masses" one day.

12345 What can I do? Hebei residents were reprimanded for calling the government hotline 2.

According to media reports, Hengli, a resident of Hengshui City, Hebei Province, called the government hotline 12345 three times and called the government department on duty more than 20 times, but he didn't get an answer, but he heard an incredible answer. On the phone, a staff member of the Construction Bureau of Hengshui High-tech Zone told him that "as long as anyone calls 12345, this person is basically useless" and said that "none of these people call 12345 successfully".

Many people are familiar with the phrase "12345, I have something to ask the government". Therefore, more and more people can't help calling this hotline when they encounter some thorny troubles in their lives. After all, the government is behind "12345". As long as the government is willing to come forward to solve it, what problems are there to solve? Of course, through this mentality, we can also feel the people's high trust in the government.

What is puzzling is that the people who spit out "what can 12345 do" are actually not help seekers, but staff of individual government departments. In the public's cognition, "12345" has a clear connection with various government departments. Imagine what you can do if everything is like that person's reply "12345?" If you have something to say, something to do, a problem to solve, and a problem to kick the ball, you won't solve it. If so, are all parties concerned responsible?

The reason why we call the government service hotline is "asking for help", not "scolding". It's embarrassing to say from the bottom of my heart that "all typing 12345 is basically useless"! 12345 two completely different replies, not only did not promote the solution of the problem, but made the people more confused. The same is true of the Construction Bureau, whether it is Tucao 12345, or sarcastically asking for help, and even later replied that it was unclear who answered the phone. These have left unforgettable memories for those who handle affairs, and relevant parties should reflect on them.

Who is the person who spits "What can 12345 do"? I hope that "unclear" can stand the test. I hope that 12345 can not only achieve more things, but also make things less and less.

12345 What can I do? Hebei residents were reprimanded for calling the government hotline 3

Hengli, a resident of Hengshui City, Hebei Province, called the government hotline 12345 three times and called the government department on duty more than 20 times, but they didn't get an answer, but they heard an incredible answer.

On the phone, a staff member of the Construction Bureau of Hengshui High-tech Zone told him that "as long as anyone calls 12345, this person is basically useless" and said that "none of these people call 12345 successfully".

On September 20 18, Hengli purchased a property in the residential area of Poly Lafite Mansion in Hengshui City, which was originally scheduled to be closed in February 2020. Due to the COVID-19 epidemic, the procedures for closing houses have not been completed. When he went to collect the house on October 5, 65438/kloc-0 this year, the property told him that he had to pay an annual property fee of 202 1 before he could collect the house.

Hengli previously learned from the news that if the new house is not delivered, the owner should not bear the property fee or can pay less, but he is not clear about the specific policy.

China's "Property Management Regulations" stipulates that the completed property that has not been sold or handed over to the property buyer shall be paid by the construction unit.

On the same day, in the residential property office, Hengli dialed the Hengshui government affairs convenience service hotline 12345. Subsequently, the duty officer of the High-tech Zone Management Committee called him back and said that after consulting the local housing construction department, such owners could pay 80% of the property fee.

Some people in the property side said that they knew this statement, but no owners had asked for a reduction in property fees before. Now they must see the notice from the Ministry of Housing and Urban-Rural Development and submit it for approval before implementation. They can't apply without notice.

The property staff of Hengshui Poly Lafite Mansion told the reporter of Zhongqing Daily and the reporter of zhongqing that there is no policy of reducing or exempting the property fee for the owners who have not received the house.

When Hengli inspected the house, she thought that there were quality problems in the house, and she could not get the purchase invoice all the time, and did not go through the formalities of closing the house that day. This is the first time he has called the hotline 12345.

654381October 26th, Hengli received a short message from the hotline 12345, saying that the problems reflected by it1October 5th had been answered and the management committee of Hengshui High-tech Zone had verified and handled them. The specific results are: "1, the property fee should be paid from the date of repossession; 2. After the property that should be reported for the record is not checked in, it can be charged at 80% of the property fee. Because the owner did not register with the property in advance, he should pay the property fee in full. "

Hengli was confused because the developer and the property management company never told him that he needed to report the occupancy in advance. Besides, he hasn't closed the house yet and hasn't got the key. Developers and properties should know about occupancy. Why do they need to report it?

After receiving this message, he called the hotline 12345 for the second time.

165438+1On October 22nd, Hengli received another SMS notification of 12345. The text message told him that the verification results of Hengshui High-tech Zone Management Committee are as follows: This dispute is suggested that the owner should negotiate on his own or solve it through judicial channels.

Two replies gave different solutions, and Hengli called the hotline 12345 for the third time. The operator gave him the phone number of the duty room of the high-tech zone management Committee and asked him to consult directly. The duty room gave him the duty phone number of the High-tech Zone Construction Bureau.

On this day, from 16: 52 to 17: 08 and 3 1: 00, Hengli called the construction bureau 22 times, but they were not connected. The working hours of government departments in Hebei Province are 17: 30 on weekdays. He dialed the duty room of the high-tech zone management Committee again, and the other party suggested calling again the next day.

165438+1On the morning of October 23rd, a male staff member of the Construction Bureau of High-tech Zone answered the phone. This person told Hengli that the management committee's first telephone reply that it could pay 80% of the property fee was "fooling you".

"Don't nag this. You missed the point. Do you want to take advantage or not? " Just as Hengli was telling a story, the staff member suddenly cut in and said, "If you don't pay it, you won't pay it. If you don't give it to him, it's over."

Hengli is more confused. "If I don't pay, I can't close the house."

"Then pay, you don't pay." The staff member also suggested, "If someone promises you, you should go to him yourself. He said he could go to him. "

Hengli told the staff of the Construction Bureau that when the duty officer of the High-tech Zone Management Committee told him for the first time that he could only pay 80% of the property fee, he turned on the hands-free phone of the property office and the property staff heard it. "After all, the other party is the management committee personnel on duty. How can it be' personal'? "

To his surprise, this staff member began to criticize 12345.

"The phone call you made? 12345 What can I do? 12345 What can they do? Do nothing. 12345 What can I do? It's basically useless to type 12345. None of these people who called 12345 was successful. Is it useful to call there? Useless. "

"I heard these words at that time." Hengli told the reporter of China Youth Daily and Zhongqing.com that they didn't quarrel on the phone in the early stage, and they didn't know why the other party said this.

In order to facilitate communication with the property afterwards, he turned on the mobile phone recording this time, which can save the conversation for more than 7 minutes. He provided the reporter with the whole process of all the memories.

165438+1On October 24th, the duty officer of Hengshui High-tech Zone Management Committee told the reporter of Zhongqing Daily Wang Zhongqing that the telephone number dialed by Hengli was indeed the office telephone number of the Construction Bureau. In response to a reporter's inquiry, a staff member of the Construction Bureau of Hengshui High-tech Zone said that the number dialed by Hengli was the office phone number of the Property Department of the Construction Bureau, and it was not clear who the receiver was at that time.

Hotline 12345 is a convenience hotline served by the China Municipal Government. In recent years, the state has made many arrangements for the work of the government service hotline. On February 28th, 2020, the General Office of the State Council issued the Guiding Opinions on Further Optimizing the Local Government Service Hotline, requiring that the government service hotline set up in various regions and the government service hotline set up by the relevant departments in the State Council and answered locally should be "one number" by the end of 20021and the merged hotline should be unified as "12345".

The hotline accepts all kinds of non-urgent needs of enterprises and the masses, including consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection.

Li Keqiang, Premier of the State Council of the People's Republic of China, People's Republic of China (PRC), presided over the the State Council executive meeting to deploy and optimize the government service hotline. He pointed out that the CPC Central Committee and the State Council attached great importance to accelerating the construction of a service-oriented government. The government service convenience hotline is directly oriented to enterprises and the masses, and it is an important channel to reflect problems and suggestions, promote the government's scientific decision-making, and promote the solution of government service problems. "We can't turn the government service hotline into a' cold line' that is inconvenient to dial, nor can we turn it into an' empty number' that will never get through. By optimizing the government service convenience hotline, we will ensure that the problems and reasonable demands reflected by enterprises and the masses are handled and disposed of in a timely manner, and the channels are unblocked to further improve the efficiency and level of service for enterprises and convenience. "

After a tour, Hengli returned to the starting point of the initial negotiations with the property. He thanked 12345 for its truthful record, communication and feedback. But he was even more confused-he got multiple replies, but there was no answer to the question.