What does property quality supervision do?

Responsibilities of property quality supervision:

1. The site quality supervisor of the Total Quality Office is responsible for the implementation of this specification.

2. The heads of all departments (rooms), property management companies and management offices of the property management group are the first responsible persons for the rectification of work tasks and nonconformities of this unit, and all employees must actively cooperate with the supervision work.

Content of property quality supervision:

1. Inspect and supervise the work quality of all units affiliated to the property group in strict accordance with the completion time node requirements of various work tasks and meeting resolutions arranged by the company leaders.

2. Inspect and supervise the management quality of each unit of the property group in strict accordance with the company's various management systems, the quality system documents of the property group, the "national excellent" standards and relevant property laws and regulations, find unqualified items in time, analyze the reasons and put forward suggestions for correction/improvement.

3. Be responsible for verifying the completion of complaints from the "general manager's mailbox" and "general manager's hotline" of each property management group.

4. Do a good job in the quality supervision and management of each building, and keep abreast of all kinds of information, including the working trends of each building, major complaints from the owners, the ideological trends of employees, the working atmosphere of employees and various illegal behaviors.

Extended data

According to the property management regulations, the owner of the house is the owner.

Owners enjoy the following rights in property management activities:

(a) in accordance with the provisions of the realty service contract, accept the services provided by the realty service enterprise;

(two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management;

(three) put forward suggestions on formulating and amending the management statute and the rules of procedure of the owners' congress;

(four) to participate in the owners' meeting and exercise the right to vote;

(five) to elect members of the owners' committee and enjoy the right to be elected;

(six) to supervise the work of the owners' committee;

(seven) to supervise the realty service enterprise to perform the realty service contract;

(eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites;

(nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds);

(ten) other rights stipulated by laws and regulations.

Article 11

The following matters shall be decided by the Owner * * *:

(a) to formulate and amend the rules of procedure of the owners' congress;

(2) Formulating and amending management regulations;

(three) to elect the owners' committee or replace the members of the owners' committee;

(four) the selection and dismissal of property services companies;

(five) to raise and use special maintenance funds;

(six) the renovation of buildings and their ancillary facilities;

(seven) other major matters related to the management of * * * and * * *.

Refer to Baidu Encyclopedia-Property Management Regulations