Annual work summary of branch manager

Annual Work Summary of Branch Manager 1 20xx years have passed. While taking stock of the year's harvest, everyone placed hope and a new future. Unconsciously, I finished my work for a year at my post. With the care, help and support of the leaders and all my colleagues, I worked closely around the company, gave full play to my post functions, constantly improved my working methods and improved my work efficiency. Take "obey the leadership, study hard and work hard" as the criterion, always adhere to high standards and strict requirements, and put "safety first" in the first place. Resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.

The CEO said that in the face of this year's tasks and achievements, compared with before, the production department and the administrative department are more satisfied and hope to continue to carry forward the good aspects. The CEO said that the company can have today's situation only because there are three top capable people, and of course it can't be separated from everyone's efforts. The CEO highlighted three outstanding figures in his praise. For the benefit of the company, Mr. Huang himself has always been willing to keep silent and open up the company's market in the Shenzhen office. In order to realize this plan, Mr. Huang forgot to eat and sleep many times, wandered for a long time, left his hometown and had no time to come back. Generally speaking, the deputy leader is a very low-key senior leader in the company. Last year, in order to increase the output value, he was willing to spend the Spring Festival in Conch. He always looks at the production line in fear and trembling, and he has to do everything himself. He can do great things, do small things well and work from home. What a meticulous leader. The captain has been lurking in the Pearl River Delta, mostly in Guangzhou, and has sent written requests to the CEO many times. At the same time, he hopes that the company can invest in Guangzhou without affecting the normal operation, so that the company can win the fat market in Guangzhou. The captain made this detailed plan, and I believe that the captain has this ability and the company has this strength.

First of all, I should be strict with myself and constantly strengthen the construction of work style. Over the past few years, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, practicality and hard work. In my work, I will use system and discipline to regulate all my words and deeds, strictly abide by various rules and regulations, respect superior leaders, unite colleagues, be modest and prudent, and constantly improve my work style, hoping to successfully complete all the work.

Secondly, there are shortcomings in the work and the direction of future efforts. Although some achievements have been made in these years, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better. Timely put forward reasonable suggestions and solutions for leaders' reference to ensure the company's safe production, pragmatic dedication and efficient innovation.

In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leaders and colleagues: my sense of work innovation is not strong and my creativity is not enough. In my future work, I will carry forward my achievements, overcome my shortcomings, do a good job in a down-to-earth and conscientious manner with a highly responsible attitude, and live up to the expectations of leaders and colleagues.

Finally, I know I have too much to say. I just want to say one thing. I hope you can do your job well. If 20xx has not been completed, we can continue to work hard to complete it in 20xx, creating more benefits for the company's development and creating a brilliant tomorrow.

The annual work summary, the branch manager, reviewed his work in the past year, and compared with the four standards of integrity and diligence, he was able to do all the work wholeheartedly and perform his duties well. The main situation is summarized as follows:

I. Summary of Work in 20xx

My department is the logistics department. First of all, in the extraordinary year of 20xx, all the staff in our logistics department were able to successfully complete the business tasks set by the company under the leadership of the company. As the manager of the logistics department, I feel very happy and proud. The job responsibility of our department is to need good professional skills and strong ability to communicate with customers. Professionally, because my previous work is related to logistics and I have studied systematically, I am also very interested in this aspect. I can solve difficult problems independently by consulting materials and consulting colleagues, so I am very confident in this aspect; In the past year, I still have some problems and shortcomings in my work. I am not calm and experienced enough in my work. Sometimes I can't meet the requirements of new and old customers in time, and I feel a little lacking. In this respect, I think we should exercise more and improve more in our future work.

Two. 20xx work plan

Constantly strengthen personal cultivation, consciously strengthen study, strive to improve work level, adapt to the needs of my own work under the new situation, foster strengths and circumvent weaknesses, strive to overcome difficulties, strive to do a better job, actively cooperate with the work links of various departments, and hope to learn some business knowledge from other departments while adapting to the new job, improve my business ability and establish a good image of the office.

Three. Opinions and suggestions on the company and various needs

1, I hope the company can pay social insurance for me. July xx, February 65438+February, there are relevant documents to prove that I can pay social security. I hope the company can give me such benefits.

2. Please consider the nature of our logistics department according to the actual situation. Every employee hopes that the results and rewards of their efforts are equal, which will also improve the enthusiasm of each employee, work better for the company and contribute to the development of the company.

3. I hope that in 20xx, the company will re-establish the assessment system of our logistics department according to the actual situation.

Since the first half of this year, especially since I presided over the daily work of xx Property Service Department, the annual work summary 3. The branch manager led all employees to conscientiously implement the company's instructions, standardize management, innovate services, and strengthen charges, and achieved certain results in both internal management and service charges. The work of this year is summarized as follows:

I. Operational aspects

In 20xx, with the strong support of leaders at all levels and the hard work of all staff, xx Property Service Office has made some breakthroughs in management, and the collection of property fees has been greatly improved, with the property collection rate reaching 95%. According to the preliminary accounting, the income of xx property service office in 20xx exceeded 3 million yuan, and the management ability of the property service office was gradually improved. Achieve safe production without accidents, stable employees and labor disputes throughout the year.

Measures 1 Carefully sort out the arrears in the previous period, and implement tasks, responsibilities to people and special collection for the part that can be collected. For units that deliberately evade and maliciously default, we wait for the opportunity and send a reminder by registered mail, which increases the pressure on enterprises that default, and has achieved certain results.

The collection of 2xx property fees takes the form of service first and then charging, and the utilities are also paid by the company to the water supply and power supply department. The company invested a lot of money in the operation process, which virtually increased a lot of risks. In view of this problem, after careful analysis, I decided to collect property fees and utilities in advance, and will implement it for new enterprises from the fourth quarter of this year, and gradually transition to old customers and big customers, so as to improve the collection rate and reduce business risks. Initiative 3 dismissed a group of people who seriously affected the stability of the workforce at the end of last year.

The fourth measure is to solve the problem of employee annual leave left over from the previous period. According to statistics, employees in the security department have more than 1000 hours of annual leave for various reasons. In order to digest these hours without increasing extra expenses, I took the lead and set an example, leading two managers of the security team to their posts, trying to overcome unfavorable factors such as hot weather and physical fatigue. We even stayed up for 48 hours, gritted our teeth for more than a month and finally solved the problem raised by this employee many times, ensuring the stability of the team.

Initiative 5: Hold regular meetings of team leaders and key employees and actively communicate with employees, solve their demands in time and listen to their ideas carefully. Employees are full of energy and have no emotions.

Second, management.

In 20xx, I carefully studied the company's documents and implemented them in time. Strengthen internal control and build a staff with high sense of responsibility and cohesion. In order to better implement the system, we conducted an internal audit on site service and internal control in strict accordance with the audit plan at the beginning of the year, and accepted the audit of China Quality Certification Center in 20xx 65438+ 10.

Initiative 1 actively sort out various management systems and processes, introduce a number of management systems according to the actual situation of xx, and strictly implement them, so that the systems do not become a mere formality.

Initiative 2: Strengthen the management of overseas expansion funds and establish and improve the internal control management system. There are strict management and supervision on several joints such as "receiving", "crossing" and "supporting".

Measure 3: Strengthen cost management, save energy and reduce consumption, reduce costs, tap potential, increase outreach, form top-down cost awareness and management awareness, and create an atmosphere in which all staff pay attention to benefits. The fourth measure focuses on influencing employees with managers' own quality, and always exerts a subtle influence on every employee with rigorous work style, serious and responsible work attitude and professionalism.

Third, service.

In the process of serving the owners for 20xx years, we broaden our thinking and think boldly, and together with the management committee and management company, provide innovative, efficient and high value-added services for enterprises entering the park. According to statistics, the service satisfaction rate has all reached the standard, which has a certain increase compared with the same period in xx.

Initiative 1 closely cooperate with the requirements of "upgrading archives and innovating management" put forward by the management Committee, and do a good job in vehicle management, greening and weeding in the park that the management Committee leaders are concerned about.

The second measure is to implement the system of regular communication and return visit, and report the operation of the week to the management Committee on time every Friday.

The third measure is to pay close attention to the management mode of IT enterprises, understand their service status and characteristics, integrate characteristic services into existing property services, give full play to the characteristics of R&D company belonging to the telecommunications industry, and assist owners to provide convenient telecommunications mobile phone and number transfer services.

Community cleaning belongs to outsourcing. In the past six months, the project management department has adhered to quality standards, strengthened supervision, insisted on twice-weekly assessment by special personnel, refined and quantified quality standards, distinguished work responsibilities, and ensured that the environmental sanitation of the park reached the standard. In addition, the management of greening, elevator maintenance personnel and convenience service personnel is also assigned to the team leader level, and the management of these personnel is becoming more and more standardized, and cooperation is also better, which solves some daily difficulties of the project.

Standardization of daily management and service work

Since the reform of project management, the staff of project management department have worked hard to learn and understand the new management methods and the corporate culture of "cultivating experts while cultivating talents" and constantly improve their own quality. After defining the division of responsibilities of each group, each group leader and key personnel set an example, abide by rules and regulations, adhere to work standards, pay close attention to work implementation, reward diligent and punish lazy, reward excellent and punish poor. By the end of 65438+the beginning of February, the project manager department fined 77 points and won 57 points. In addition, the project management department emphasizes walking service, requiring managers to actively communicate with owners, employees and local superior administrative departments, listen to opinions and suggestions, and constantly improve their working methods. The effective combination of management and service has greatly improved the satisfaction of owners. By the beginning of February, 65438, the project management department had received two pennants and two thank-you letters.

Fourth, look at yourself, recognize the shortcomings and make clear the direction of improvement.

1, individual team leaders and employees still have selfish departmentalism and one-sided thinking, which is not conducive to team harmony and deepening reform. The project manager will further strengthen the training on the significance and essence of the reform, pay attention to cultivating employees' awareness of the overall situation and responsibility, and improve their comprehensive quality.

2. The security work of the community needs to be refined and improved. At present, the public security situation in residential areas is still grim. All the staff of the project management department should be highly alert ideologically, check for leaks and fill vacancies in their work, highlight the effective cooperation between civil air defense and technical defense, sound the alarm bell and make unremitting efforts.

3. There are still some shortcomings in increasing the income of parks and business districts. In the future work, the project manager department will continue to explore ideas and strive to generate income for enterprises in advertising, network coverage and special services.

Looking back on 20xx, the urban sunshine project management department has experienced an extraordinary year from the preparation at the beginning of the year to the running-in in the middle of the year and then to the gradual maturity at the end of the year. The new year is coming, and all our staff will continue to unite sincerely, forge ahead together and work hard to make more and more contributions to the development of the company and the project!

Annual work summary, branch manager, four 20xx years have passed. Looking back on the development course and ups and downs of these years, we have had setbacks, puzzles and joys. Today, I want to thank every employee along the way and thank you for your trust in me. It is your efforts and persistence that make you stand out in the industry of xx in China, and you have made such achievements today.

I still remember such an employee aa. I sent him to a construction site in the north on business. Before he left, he came to my office as a handsome and energetic young man. But when he came back and stood in front of me two weeks later, I saw that his mouth was full of hot air. I asked him what was wrong, and he said he had a cold because it was very cold in the well. Ask me if I have worn down jackets (because it is very cold in winter in the north, I bought them thick down jackets before I left). He said the clothes were too thick to work in the tunnel, so he didn't wear them. To be honest, at that time, I was really sad! Very distressed! I know that many employees, like aa, voluntarily give up their rest, work overtime and even know their jobs like the back of their hands. There are also many employees who braved the heat and fought on the construction site all the year round, and few of them were able to reunite with their families in 365 days.

Many times, the difficulties and hardships faced by our employees in actual work often exceed our estimation and imagination as leaders. Here, I want to take this opportunity to say to you: "Thank you! You have worked hard! I am very proud to have you! "

Today, the theme of my speech is glory and dreams. Why use this title?

As we all know, it has always been my dream to make it a respected enterprise. What is respectable? That is, when you proudly and gloriously tell your family and friends "I work in xx company", they will cast incomparable envy and reverence. I think a person with ideals and pursuits will be very willing to come to work. Because, there is no vision or dream, which is more exciting than "turning an unknown enterprise into a well-known multinational enterprise, or even a fortune 500 company". Facts have also proved this point. In the past two years, when we went to major universities and other well-known companies in China to recruit on the same stage, many outstanding students chose us. In July this year, nearly 20 fresh graduates will join our team soon. Some of them gave up opportunities like Procter & Gamble and International Bank and chose us. Because it can provide them with a broader development stage, this is the reason why they choose. I hope my dream is not just my own dream, but the dream of all of us, and I am proud of it. Here, I want to make it clear that working does not mean that you are a real person. These are two different concepts. So what is a real person? For example, if you see a cigarette butt on the ground, you don't throw it away. Will you bend down and pick it up and put it in the trash can? When you see an empty conference room with air conditioning on, will you take the initiative to go up and turn it off? When you see an employee chatting, playing games and other behaviors that violate company regulations during office hours, will you take the initiative to stop it?

Therefore, joining the company does not mean that you are alone. Only when you really blend in, treat this company as your own company, treat your honor and disgrace as your own honor and disgrace, and treat this dream as your own dream, can you be called a real person. What is needed is a real person. If you can't become a real person, you will be eliminated, which is why the company will persuade some employees to leave in 2005.

As a celebrity, I hope each of you should love your job. This passion, first of all, comes from your love for this job. It is hard for us to imagine how a person who doesn't love his work can take the initiative to work. How can it be done well? Only those who love their work and are passionate about their work will spontaneously feel a sense of responsibility, which is completely different from the sense of responsibility generated by some external management measures or leaders. The former is active and the latter is passive. For example, the sales department received a fax from a customer about engineering maintenance and took it to the maintenance department. The person in the maintenance department said, well, let this customer call me! Why does it sound all right? It's normal. But the person who said this in the maintenance department is definitely not active in his work. People who take the initiative to go to work will say, "OK, you give me his phone number and I'll contact him." This is the difference between active work and passive work. Long-term passive work will form pressure, which will easily make people physically and mentally tired and tired of work. People who take the initiative to work will enjoy it, because they regard work as an exercise and the difficulties in their work as opportunities and challenges.

Secondly, I ask each of us to have team spirit. This reminds me of a relay race we all played when I was a child. As we all know, in the relay race, the transfer of the baton is a crucial link, which is directly related to the victory or defeat of the whole race. Therefore, when handing the baton halfway, the person who handed it to the next teammate will definitely consider: How can I hand out the baton in my hand so that the teammate can receive it conveniently and smoothly? At the same time, the person who is ready to pick up the stick will definitely reach out and pick it up. Only when each player cooperates perfectly in every hand-holding, can he win. In fact, each of us, each department, is like a member of this team. And our enterprise, just like the team standing on the relay track, whoever cooperates well, meets steadily and runs fast will win the first place! At present, the cooperation and communication between our departments is a big problem. Since we have chosen to come together for a common dream. Then, I hope that when each of us and each department cooperate, we can think and solve problems from the same standpoint. If there are differences in cooperation, there will be unpleasantness or small friction; I hope we can all have a tolerant heart.

In addition, there is a very important point, that is, execution! This is a very popular word in modern business circles. Then what is execution? In my opinion, execution is the ability to turn enterprise strategy into action, which I think the China People's Liberation Army has done best. Execution can't be done by cleverness alone. It must be implemented in every detail and at the speed of execution.