What should I do as an owner if I don't do anything in the residential property?

In real life, owners seldom pay attention to the pre-contract or contract of property service they signed, and know little about the content and charging standard of property service agreed in the contract. Owners always pay the fees that the property management company informs them to pay honestly. As for where the money went, whether it was overpaid or not, and whether it enjoyed the proper treatment of property services, the owners knew nothing.

1. Where are the property fees used?

Property service fees mainly include: the salary of management service personnel, social insurance and welfare fees drawn according to regulations; Daily operation and maintenance expenses of * * parts of the property and * * facilities and equipment; Cleaning and sanitation expenses in the property management area; Maintenance cost of greening in the property management area; The maintenance cost of regional order in property management; Office expenses; Depreciation of fixed assets of property management enterprises; * * * Property part, * * * facilities and equipment and public liability insurance fees; Other expenses agreed by the owner. The cost of overhaul, medium repair, renewal and transformation of the parts and facilities used by the property * * * is not included in the property service expenditure or property service cost, but is paid through special maintenance funds.

Second, what are the unreasonable charges of property companies? 1. Without the consent of the owner, the property management company increases the fees for property services without authorization. According to the law, if a property company needs to increase its services, it must be approved by more than half of the owners of the property service community. If the property company increases the service items without going through this voting procedure, there is obviously no legal and contractual basis.

2. The developer overdue delivery, but the property company still started to collect property fees according to the delivery time agreed in the house sales contract. In fact, according to the law, the property that has been completed but not yet sold, or not delivered to the owner on time due to the developer's reasons, shall be paid in full by the developer. Therefore, in this case, if the property company requires the owner to pay the property fee according to the delivery time agreed in the house sales contract, there is no legal basis and contractual basis. However, if the owner does not move in after receiving the house, he needs to pay the property fee normally.

3. The property services provided by the property management company do not meet the property service standards agreed in the contract. In real life, owners often complain about poor property services and refuse to pay property fees on this ground, which is obviously not desirable. If the owner thinks that there is a problem with the service of the property management company, he should negotiate with the property management company to solve it. If negotiation fails, other ways should be considered.

Third, what should the property company do if it collects property fees indiscriminately? If the owners' committee has not been established, the owners can take the following measures:

1. Actively collect evidence according to different violations and defaults of property management companies. For example, property management companies are required to take a prominent position in the property management area and publicize the service content, service standards, charging items and charging standards. For example, collect evidence to prove that the content of property services has decreased or the standard of property services has decreased significantly.

2. You can ask the local competent department for the service level standard and service catalogue of ordinary residential property management, and compare whether the charging details of the property company meet the standards and regulations, and whether there is any problem of unauthorized price increase and arbitrary charges.

3. Complain to the price department and ask the price department to investigate and deal with the illegal behavior of the property company. Pre-property charging standards should be approved by the price department, which has the right to supervise the charging behavior of property companies.

4. Complain to the housing management department, which is the industry management department of the property company and has the obligation to deal with the illegal acts of the property company.

5. Complain to the Consumer Association.

6. Bring a lawsuit to the court. If the owner finds that the behavior of the property management company has violated the property service contract, he can file a civil lawsuit and claim the corresponding rights.

In short, owners should not blindly refuse to pay property fees when they find that the property company has illegal charges, otherwise it will be easy to be sued by the property company without corresponding evidence. Losing a wife, losing a soldier? Reason becomes unreasonable. Owners must be fully prepared and the means and methods of safeguarding rights are correct in order to get twice the result with half the effort.