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What should I do if the residential property does not act?

Legal subjectivity:

Faced with the negligence of residential property, the owner can negotiate with the property according to the management statute and the property service contract, or complain to the property management office of the local real estate administration. If mediation fails, it may apply to the arbitration organ for arbitration or bring a lawsuit to the people's court where the property is located.

Legal objectivity:

"Regulations on Property Management" Article 35 A property service enterprise shall provide corresponding services in accordance with the provisions of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law. "Regulations on Property Management" Article 48 The real estate administrative department of the local people's government at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.