How to deal with unreasonable water and electricity charges in property management

Under normal circumstances, customers who read meters from the power supply department or collect electricity fees from the power supply department shall implement the electricity price standard formulated by the Guangdong Provincial Development and Reform Commission. For customers who are not meter readers in the power supply department or installed by the owners themselves, the electricity charges of the power supply users shall be settled with the end users in accordance with the Notice of Guangdong Development and Reform Commission on Further Clearing and Regulating the Charges of Power Grid and Power Supply Links (Guangdong Development and Reform Commission [2018] No.375). That is to say, the main body of power transfer collects electricity charges from tenants in the power transfer area according to the catalogue electricity price stipulated by the government, and no other fees shall be charged besides the electricity charges. The electricity consumption and loss of related facilities shall be settled through negotiation of rent, property fee and service fee. Or the power supply subject can share the electricity consumption and loss of related facilities through electricity while charging the end users according to the catalogue electricity price stipulated by the government, but the sum of the electricity charges charged by the power supply subject to the end users shall not be higher than the electricity charges paid by the power grid enterprises.

If the above policies are not implemented in place, you can call 12358 to complain and report to the competent price department.