What's the phone number of the water company?

You can call 123 19 to report the water company.

123 19 is an urban construction service hotline, which is a special telephone number for public welfare services in the national construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, illegal buildings and other aspects. It has been used in about 20 cities across the country with good results.

In 2003, summing up the pilot experience of Shenyang Construction Committee, the site meeting of the National Construction Service Hotline (123 19) was held, and the Notice on Implementing the National Construction System Service Hotline (123 19) was issued, which was fully implemented.

In 2006, after the new model of digital urban management was popularized in Dongcheng District, Beijing, the organic combination of 123 19 service hotline and digital urban management was put forward.

Extended data:

workflow

The hotline service covers urban planning, urban housing management, illegal construction, construction quality and safety supervision, city appearance, municipal administration, urban transportation, landscaping, scenic spots, water supply, gas supply, heating and other industries and social aspects. The workflow is as follows:

1. For general information, citizens can obtain the required services, complaints and suggestions from the hotline center (123 19) by telephone, fax, internet, etc., and the reception staff of the center can directly communicate with citizens according to the effective information stored in the center to solve the problem of handling calls from citizens.

2. For the information that needs to be further implemented, after the hotline center accesses the citizen-related information, according to the actual situation, after being processed by the service center, these information will be directly transmitted to the secondary network platform (including the competent department) of the relevant responsible unit and the relevant responsible unit or competent department through the hotline service network.

Within the prescribed time limit, it will be solved by the secondary or tertiary network responsibility unit, and at the same time, it will be fed back to the hotline center through the hotline service network of the digital urban management call center system, and then the hotline service center will pay a return visit to the citizens to ensure that the service is in place.

References:

Baidu Encyclopedia-123 19