Responsibilities of quality management of property management company

The quality management of the property management company needs to be fully responsible for the management of the property service center to ensure the personal and property safety of public property, industry/tenants and service center employees. The following is the job responsibilities of quality management of the property company that I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you.

Quality management responsibilities of property management company 1

1, receive/answer the owner's complaints, maintenance, consultation, etc. , make records and timely feedback to the owner;

2, floor patrol, responsible for regional environmental sanitation, security order, engineering problems, etc. , found the problem in a timely manner to urge the relevant departments to rectify;

3, the owner's return visit and visit, establish a good communication channel between the property and the owner;

4. Filing and keeping of the owner's files;

Property management company quality management responsibilities 2

1, responsible for the acceptance, collection, follow-up, return visit and statistics of customer requirements of property projects, strengthening communication with business households and improving their satisfaction;

2, daily patrol the corresponding property area, according to the requirements of each work quantitative standards, urge the relevant staff, do a good job in cleaning and sanitation, greening maintenance, equipment and facilities maintenance. ;

3. Be responsible for tracking and handling the problems left over by the project quality, and properly handle all kinds of complaints from the owners;

4. Draft, produce and distribute or publish all kinds of letters, notices, briefings and announcements to all businesses, and do a good job in publicizing property services and management information;

5. Cooperate with finance to collect property service fees every month;

6. Cooperate with the company to hold various activities and complete the tasks arranged by the company.

7, contract data and engineering settlement data collection and sorting, in order to better carry out and implement the work.

Job responsibilities of quality management of property company 3

1, the owner is responsible for the delivery of the building;

3. Do a good job in reception, consultation and decoration of the property center;

4. Manage the owner's files and decoration materials.

5, responsible for following up the owner's engineering maintenance problems;

6, responsible for following up the owner's decoration supervision work;

8. Responsible for the collection of property service fees and utilities;

9, responsible for the owner's return visit, etc.

Job responsibilities of quality management of property company 4

1, responsible for the property work plan, to carry out all the work of the property;

2, responsible for the implementation of the responsibilities of property employees, and supervise and guide the work of employees;

3. Fully implement the property management system, and conscientiously do a good job in safety management such as fire prevention and theft prevention;

4, responsible for organizing the daily maintenance and regular maintenance of fire protection, power distribution and other property facilities and equipment to ensure the normal operation of the property water, electricity and communication systems;

5. Responsible for the daily management of commercial security, cleaning, greening, customer service and engineering personnel, supervise and implement the post responsibilities of personnel, and ensure that emergencies inside and outside the property are properly handled in time;

6. Do a good job in evaluating subcontractors;

7. Responsible for coordinating contact and coordination with other departments and external units in the mall;

8, properly handle all kinds of problems and emergencies in the property work.

Job responsibilities of quality management of property company 5

1, responsible for the reception of the company's business households, so as to be dignified, kind, warm and generous, witty and steady.

2, responsible for the management of business maintenance, consulting, return visit and other services.

3, a comprehensive grasp of the use of regional property facilities and equipment.

4. Responsible for the publishing house, show customers the house, sign contracts, and collect accounts receivable from various businesses on time.

5, responsible for making water and electricity notice.

6. Complete the temporary work assigned by the leader.

Job responsibilities of quality management of property company 6

1. Formulate property management plans, organize regular meetings, formulate relevant management indicators, and supervise and assess the work of employees in the customs area;

2. Do a good job in property management, keep abreast of property trends, solve difficult problems and summarize them to the company regularly;

3. Supervise the payment of rent, management fees, property fees and other expenses within the jurisdiction, formulate work and revenue and expenditure plans within the jurisdiction, and be responsible for this department.

Duties;

4. Supervise and inspect all work within the scope (health, safety hazards, lighting and electrical equipment, etc.). ), found that the problem immediately;

5. Follow up and handle the opinions and complaints related to the owner's service demand within the jurisdiction;

6. Draw up the company's project budget, project plan, price negotiation, material procurement, project and other work plans;

7. Complete other tasks assigned by the immediate superior.

Job responsibilities of quality management of property company 7

1. Be fully responsible for the management of the property service center to ensure the personal and property safety of public property, tenants and service center employees.

2. Carry out the guidelines, policies and relevant regulations of the national public security department on safety work, establish and improve various safety systems managed by the service center, and urge employees to seriously implement them and check them in time.

3. Responsible for maintaining the internal public security order of the management project, preventing and verifying public security accidents, assisting the national public security and security departments to solve related illegal and criminal cases, and doing a good job in the security of the management project in conjunction with relevant departments.

4. Be responsible for formulating the annual work plan of public security and fire control of the management project and the annual budget of various expenses of the management department, and be responsible for the annual, quarterly and monthly summary of the security department.

5. Properly handle important complaints from the industry/tenants.

6. Responsible for the work arrangement, supervision, training and assessment of management personnel, and put forward opinions and suggestions.

7. Responsible for the daily inspection of cleaning department, security department and customer service department.

8. Conduct daily inspection every week and night inspection once a month, check the operation of the department and supervise the behavior, attendance, dress and discipline of employees, ensure that the code of conduct of subordinates meets the requirements of the company, and do a good job in the assessment of outsourced personnel every month.

9. Maintain good relations with relevant government departments.

10. Complete other tasks assigned by the leaders.

Related clauses of quality management post responsibilities of property management company:

★ Responsibilities of Property Quality Management Department

★ Job responsibilities and workflow of property management.

★ Basic responsibilities of the post of property supervisor

★ Job responsibilities of property management personnel

★ Responsibilities of the property management company

★ Description of Job Responsibilities of Property Management Specialist

★ Responsibilities of the property management supervisor

★ Responsibilities of Property Management Specialist

★ Job Responsibility Model of Property Management Department