As a property manager, what attitude should we take towards the owners?

Regarding the forced handover between the owner and the new property that won the bid, he said that this situation is "impossible".

The solution is simple, that is, find fault with the people above and "drag". "Is built appoint won't punish, have a good relationship at ordinary times. The big boss of the company is a developer. It has long been said that any problem can be solved. "

There are more and more contradictions and disputes between property management companies and owners. Then, what are the rights and wrongs of both parties, what standards should property management services reach, and who should solve the contradictions? Many people don't know in their hearts. Except for a few newly-built high-grade residential areas, property management companies all adopt public bidding. At present, most property management companies are organized by developers, and their service levels are uneven. Once a dispute arises, the property management company goes its own way, and the residents of the community cannot sue.

The best property manager is not skill, skill and experience, but professionalism-attitude. Success in life comes from the power of attitude. Your attitude creates you. Being responsible for today's work means being responsible for yourself tomorrow. For the owner, attitude is the watershed of your Excellence or mediocrity. There is no humble work attitude, which determines the height of your life. Property service is an ordinary and trivial job, but the work can be ordinary and the attitude cannot be mediocre.

Property service enterprises and owners are equal subjects, and there is no distinction between occupations. Everyone needs to respect each other. First of all, property managers should improve their service awareness and professionalism, and do their jobs with full enthusiasm and smiling service. Secondly, the owners should also respect the labor of the property owners, pay attention to hygiene, do not throw garbage anywhere, and abide by the relevant national laws and regulations and the provisions of the community.

Therefore, when dealing with the relationship with the owners, the property management company should pay attention to the fact that both parties are equal civil subjects, distinguish the responsibilities and rights of both parties with relevant laws and regulations and various contractual relationships as the basic criteria, adopt a realistic attitude, and fully adopt a humanized and flexible way to deal with specific problems.

Manage the salary, social insurance and welfare expenses of service personnel as required; Daily operation and maintenance expenses of * * parts of the property and * * facilities and equipment; Cleaning and sanitation expenses in the property management area; Maintenance cost of greening in the property management area; The maintenance cost of regional order in property management; Office expenses of the property company; Depreciation of fixed assets of property management enterprises; * * * Property part, * * * facilities and equipment and public liability insurance fees.