Which department does the property belong to?

Property is managed by the real estate administrative department of the local people's government at or above the county level. For the major problems existing in the property service enterprises, the owners can complain to the property management section of the local housing authority, which is mainly responsible for accepting complaints from the owners' committee or developers.

The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and owners' conventions. Property users who violate these regulations and the provisions of the owners' convention shall be jointly and severally liable.

Property management enterprises shall assist in the safety work within the property management area. When a safety accident occurs, the property management enterprise shall, while taking emergency measures to assist the rescue work, report to the relevant administrative departments in a timely manner.

Property management enterprises shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property management enterprises in property management activities.

Public buildings and facilities planned and constructed within the property management area shall not be changed.

Owners need to change the use of public buildings and facilities in accordance with the law, and shall inform the property management enterprise after handling the relevant formalities in accordance with the law; If a property management enterprise really needs to change the use of public buildings and facilities, it shall be submitted to the owners' meeting for discussion and approval, and the owners shall go through the relevant formalities according to law.