Year-end summary of residential property engineering department

Model essay on year-end summary of residential property engineering department

Flowers are similar year after year, and people are different year after year. It is the end of the year again. Looking back on this extraordinary year, there were laughter, tears, growth and shortcomings. Now you must be either making a year-end summary or preparing. Many people have a headache how to write a wonderful year-end summary. The following is the year-end summary model essay compiled by the residential property engineering department for your reference only. Welcome to reading.

Year-end summary of residential property engineering department 1 Time flies, and 20xx is coming to an end. During this year, under the guidance of the company's quality policy, the correct guidance of the competent leader and the close cooperation and unity of various departments, all the employees in our engineering department successfully completed all the work performance tasks entrusted to me by the company's leaders. I will now make a summary of my work in the past year.

One: Daily work

The main contents of the work are daily maintenance and infrastructure equipment maintenance. In the first half of the year, the task given by the leaders was to maintain and repair the public facilities of XX and XX buildings. Every time they check, they actively and seriously check and repair, and solve problems in time. In a year, they pasted the baseboard, changed the light bulb, changed the socket, changed the panel, repaired the door closers and repaired the safety exit lights nearly 100 times, and routinely inspected the power distribution room and cleaned it 50 times a week. During this year, I kept the public facilities and equipment in the building I managed in good condition, and received more than 1000 Zhang Gong orders from the customer service department to go to the owner's home for maintenance services. Service satisfaction reached more than 99%, and no effective complaints were received from the owners. In my usual work, I have encountered many times that the main sewer pipe in the building is blocked and the reclaimed water pipe runs out. Not afraid of dirty and tired, actively work overtime with other colleagues to deal with unexpected problems.

For example, in June this year, there was a pipeline leaking on the road south of Building XX. On the first day, other experts failed to find the leak. When I went to work the next day, the leader sent me and Master XXX to continue looking for the water leak, but it was raining lightly that day. Master XXX and I dug hard in the light rain. After unremitting efforts, we finally found the water leakage point at 4 o'clock in the afternoon and immediately reported the situation to the deputy director of XXX engineering department. The leader made a maintenance plan decisively, and used our usual card to hold the pipeline and stop the water leakage. In this process, I put forward a maintenance suggestion to the leader, that is, welding a screw outside the clamping screw is beneficial to work, which can save working time and improve work efficiency. It was praised by Deputy Director XX, and the water supply was restored in time, which strongly supported the collection of property fees by the customer service department.

Two: property services

I adhere to the "five ones" service;

"Greet" when meeting customers;

Put on "a pair of shoe covers" before entering the door;

Spread "a piece of work cloth" first when working;

Equipped with "a towel" to clean up the scene;

Equipped with "garbage bags" to take away sundries.

1. Really pay attention to every customer's needs and demands, and strive to achieve the purpose of local solution. Even if it fails, it is necessary to explain the reasons and reasons to gain the understanding of customers;

2. Strengthen work exercise and be familiar with service processes and details. Learn by heart, pay attention to working methods, be flexible, do not shirk and perfunctory, exchange sincere heart for understanding, and enrich your work goals and tasks with satisfactory service.

Three: own problems

With the professional attitude of "working for yourself", I love my work and work creatively. During this period of work, I also have a deep understanding of myself. I still have many shortcomings, and it is the first time I have contacted various services, and my work efficiency needs to be improved; Some work is not done carefully enough, and work coordination is not in place; Need to strengthen the provision of data to leaders; At the same time, it is necessary to strengthen communication with company leaders and colleagues in various departments.

Although I have made some achievements in my 20xx years of work and won many praises from the owners and leaders, I know that there are still many shortcomings to be improved and strengthened.

Four: the direction of efforts

First, strengthen study and broaden knowledge. Strive to learn the professional knowledge of property comprehensive maintenance personnel and the common sense of relevant laws and regulations;

Second, based on the principle of seeking truth from facts, release the upper situation and report the lower situation; Really be the assistant of the leader;

Third, improve work efficiency, give full play to your work enthusiasm, and do everything in a down-to-earth manner.

Verb (abbreviation of verb) main experience and gains

During my four years working in He Hong property management, I have completed some work and made some achievements. To sum up, I have the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to be familiar with the basic business can we better adapt to the work.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by establishing service consciousness and strengthening communication and coordination can we do our job well.

(4) Strengthen the exchange of ideas with colleagues.

The past year was a year of bumper harvest and happiness. I recorded my progress on the calendar. I sincerely hope that leaders and colleagues will give more valuable advice in the new year's work. I will continue to adhere to the working motto of "be lenient with others and be strict with myself". Looking back on the past and looking forward to the future, I am full of confidence in the development prospect of He Hong real estate. I will breathe with the company and closely link my development prospects with the development of the company. In the new year, I will make persistent efforts to complete the work of every leader and satisfy the company leaders, department leaders and owners.

It has been two years since the year-end summary of the residential property engineering department, and 20xx years are almost over. In this simple and extraordinary year, Zhongguang Yijing Bay has achieved gratifying economic benefits under the premise of severe challenges and interference from many markets. Relying on the care of the project and leaders, the engineering department has also been greatly improved. Looking back on the work in the past year, in order to meet the requirements of the owners, we have continuously improved the quality of employees, and upgraded engineering maintenance skills, work performance, professional skills and services. With the unity of employees, the active cooperation of cooperation departments and the correct leadership of the project leader, we have successfully completed various tasks. In order to sum up experience, find gaps, plan prospects and push the work in 20xx to a new level, the work in 20xx is summarized as follows:

I. Work report:

Electrical: Under the premise of few personnel and arduous tasks, the engineering department completes the operation, maintenance and cleaning of the equipment in the main distribution room according to the annual work plan, and fully guarantees the safe operation of the power supply system in the community. At the same time, the terminal room, distribution well, bus junction box and distribution cabinet of each building are regularly maintained according to the maintenance plan, among which the terminal room, distribution well and bus junction box have been overhauled more than once; Distribution box surface times above; Processing multiple maintenance orders; Aiming at the power supply terminal facilities, the fault treatment items of power supply system such as water supply, elevator, air conditioning, ventilation, sewage discharge, public lighting, fire fighting equipment and building security are above, which improves the intact rate of equipment operation and lays a foundation for the owners to provide a good living environment. According to the weekly, monthly, quarterly and semi-annual maintenance plan of equipment and facilities, the daily maintenance tasks are arranged in a targeted manner, so that the daily maintenance work is planned, reasonable, timely and continuous.

Air-conditioning: The air-conditioning of the Yijingwan project in Zhongguang is indoor cooling in summer and central heating in winter, so there is a change in water supply in two seasons. Because of the heavy workload caused by maintenance, more than one air-conditioning problem was reported to the home, and more than one waterproof, sewer maintenance, anti-freezing and deicing report was reported to the main yard due to the installation of equipment and facilities, which fully guaranteed the use of the owner and won the praise of the owner. Maintenance of water, electricity and living facilities: under the premise of few people and heavy workload, regardless of personal gains and losses, we often work overtime, arrange free duty at noon every day, take orders for maintenance to ensure that the owner's life will not be affected, consult the user's maintenance list, and the maintenance satisfaction rate will reach 100%, and receive a praise envelope; Maintenance and repair of residential facilities and equipment; Due to various reasons such as pre-construction and acceptance, there are more or less problems left over in the park, such as greening, landscape, equipment and well management, which bring a lot of inconvenience to the use. In order to ensure the normal use of the park, the engineering department has repeatedly maintained and reformed the facilities, landscapes and equipment. Update and maintenance of equipment and facilities in public areas; In order to save energy, reduce consumption and effectively control costs, the lighting switches in regional public corridors are changed into voice-activated and touch-delayed switches, and the switches of lighting facilities in public corridors are changed. The main entrance and corner of fire exits are changed into voice-activated delay switches, and the owner's door is changed into touch-delayed switches, which prevents the owner from forgetting to turn off the lights after returning home, promotes the burning of lamp holders, and achieves the energy-saving effect.

Daily maintenance work: The Engineering Department receives and completes maintenance leaflets throughout the year, and repair rate is above%. Has completed the public area, elevator foundation pit, sewage discharge garbage cleaning work * * * cleaning sewage cheating people. Check the leakage of all houses in the community and contact the developer's construction team for timely maintenance. This work has been fully affirmed by the owners. During the thunderstorm, timely dredge the garbage in the open ditch pipeline of the residential area and do a good job in flood drainage and flood prevention, summarize all kinds of problems left over in the residential area, and send a document to the developer to coordinate and solve them, so as to find effective, positive and feasible methods for the irreparable problems. Do a good job in insulation testing of electrical equipment under its jurisdiction, tighten threaded screws, do a good job in insulation testing of submersible pumps, and do a good job in antifreeze of all water pipes, valves and pumps.

The second is the problems left over from this year's work.

1, air conditioning;

2. Equipment and facilities;

3. Community monitoring and access control;

4. Public areas;

5. Facilities in the park;

The year-end summary of the residential property engineering department is 3xxxxx, which is also my second year working in the engineering department of xx Property Co., Ltd. During this year, I obeyed the law, studied hard, studied hard, worked hard, treated my maintenance work with a diligent and conscientious attitude, and played my due role in the post of the engineering foreman.

First of all, summarize

1, familiar with the geographical location and equipment of computer rooms and electrical rooms in various regions.

When I first came to the engineering department, I was completely unfamiliar with the environment and equipment here. Under the patient guidance of Director Li, I experienced groping, thinking and summing up. In addition, Director Li has led me to give on-site explanations and training for many times. Now I have a certain understanding of geographical location, electrical equipment, high and low voltage circuit system, fire fighting system, domestic water and elevator system maintenance.

2, do a good job in the management of maintenance class personnel, do a good job in the tasks arranged by superiors and call the customer service center for maintenance work.

I set an example by asking my class members to abide by the company's laws and regulations, not to be late or leave early, to strengthen the responsibility training of class members, and to make good records of equipment inspection and operation. Arrange the work arranged by superiors reasonably, mobilize class members and deal with them quickly. Call the customer service center for repair, listen carefully, and write down the calling unit, the content of the call and the location of the fault. , quickly mobilize the whole class to deal with it quickly, and carefully explain and report the major failures or problems that cannot be handled to customers.

3, formulate the annual maintenance work plan and maintenance standards.

On the basis of last year's work, the Engineering Department has worked out a detailed maintenance plan for facilities and equipment, which is broken down to every month, and detailed maintenance contents and standards have been worked out, which has been implemented by special personnel, ensuring the quality and efficiency of the work.

4. Pay attention to the safe operation and inspection of equipment and facilities to ensure the safe operation of equipment and facilities.

The engineering department always puts the safety of facilities and equipment in the first place. Before the holidays every month, hold a meeting on safety inspection, maintenance and repair of holiday equipment and facilities, make a work plan, implement the plan content, completion time, responsible person and inspection time, clarify the key points of each work, and conduct after-the-fact inspection to ensure the safe operation of facilities and equipment in the building. In daily work, we will emphasize the safety operation and self-safety prevention awareness in maintenance work to prevent industrial accidents.

5. Safety management

Operation safety: Due to the particularity of the department's work, employees in this department often have to touch electrical appliances, move electric welding, use naked flames, climb mountains and so on. In order to ensure the personal safety of operators, employees will be given safety education from time to time before class to strengthen the awareness of safe operation of department employees. When carrying out dangerous operations such as moving electricity and climbing, someone must be present for supervision. There were no safety accidents among department personnel throughout the year. The employees of the department were trained in the common sense of safe use of equipment, which improved the safety awareness of all employees.

Safety of equipment and facilities: carry out special safety inspection on the equipment of each department regularly, and carry out safety inspection on the equipment of distribution well and pipeline well of the building every month; According to the plan, the transformers and low-voltage distribution cabinets in the distribution room will be safely overhauled and dusted in the spring and autumn. Before each holiday, we should organize a safety inspection of the facilities and equipment in all departments and offices of the hotel. During the rainy season, safety precautions were taken for all parts of the building in advance to ensure the safety of the building during the rainy season; Check the safety of key operating equipment once a day, and deal with the accident immediately if it is found.

6. Record the equipment model, source and quantity of the building in detail.

7, the department in the engineering department to complete the main work items:

1. Complete the electrical maintenance of the domestic water pump and its control cabinet.

2. Complete the dust removal of transformer and its high and low voltage bus, porcelain insulator and bus bolt fastening in spring and autumn.

3. Repair the surrounding floor tiles.

4. Repair the walls of public walkways.

5. All strong electric wells should be cleaned, cleaned and maintained.

6. All public * * * aisle lights should be energy-saving.

7. Check and seal all fire hydrants.

8. Clean and dust all the unstable wells.

9. Complete the general survey of water, electricity and gas pipelines in the building, and regularly and comprehensively check and tighten the wiring terminals of distribution wells on all floors of office buildings/residential buildings to prevent accidents.

10. Complete the regular maintenance and replacement of the lighting of public walkways in the building.

At present, the overall situation of community equipment maintenance is still there. All equipment is maintained according to the equipment maintenance instructions and is in good working condition at present.

The second is the problems left over from this year's work.

1, the fence of meilan lake Road, Luofen Road in the residential area was painted and maintained for more than xx square meters. Because the fence there is quite high, there are only two maintenance personnel, including me. Except for rest days, we only have the opportunity to meet three times a week, and we have to deal with the daily maintenance of the owners, so it is difficult to complete the staffing. Therefore, we also reported to Manager Yu whether to ask people from other units to complete this work and wait for a reply.

2. Community 1 Bridge, railing of Bridge 2, gate equipment, gate equipment 63, children's playground, paint maintenance, paint report has been finished and is waiting for paint.

3. Five monitoring cameras in the residential area are broken, namely, Ximen North, No.69 West to East, No.38 North to West, and No.0/8 North to South. Two pairs of water gates and perimeter alarms are broken, namely, No.37 Sector and No.7 Sector. The report has been sent to the company for purchase.

Third, the current problems.

1) The professional and technical level is still relatively lacking, and it can't reach the level of an expert.

2) In terms of workflow, the uniformity of standardized work is not strong, and the supervision and inspection of peripheral units are not detailed enough.

3) The maintenance list is not standardized and the handwriting is not neat enough.

4) The materials in the warehouse are not standardized, things are placed in disorder, and there is no obvious label.

5) individual work progress is backward, and the efficiency and quality of maintenance work need to be improved.

6) The connection with the work of various departments is not perfect.

Fourth, the key ideas of xx Meilan Jindi maintenance;

In view of the above problems and weak links, our initial thinking of xx Meilan Jindi maintenance mainly revolves around "planning, improvement, standardization and implementation". And so on.

1) Plan: It is mainly to make an annual work plan for the work of xx years, with progress every month, busy every week and implementation every day. According to the actual work needs of the community, rationally allocate personnel, so that some people do the work and the responsibility lies with others.

2) Perfection: According to the company's policy of "fine service standard", the work of Meilan Jindi Engineering Department is further refined, and fine service is implemented in all stages and links of daily work, forming a set of satisfaction from engineering maintenance orders to service owners.

3) Standardization: In combination with the requirements of standards, with standards as the standard and the satisfaction of owners as the goal (including the management of peripheral units and industry standards as the standard), further standardize the problems existing in the above work and other aspects, so that all work links can be planned, systematic, implemented, inspected and improved, and relevant records can be formed.

4) implementation; The planned work must be put in place, and the responsibility lies with people, so as to improve the sense of responsibility of our maintenance personnel. The peripheral units must be supervised regularly and irregularly, and the problems found should be solved in time to promote the implementation of various rules and regulations.

The above is a summary of my work in xx years. Please criticize and correct me if there are any shortcomings!

Year-end summary of residential property engineering department 4 During this year, under the guidance of the company's quality policy, the correct guidance of the company and project leaders, and the close cooperation and unity of various departments, all the employees of the engineering department successfully completed the tasks delivered by the company leaders, ensuring the safe operation of all the equipment in the park. It has achieved certain good results and contributed to the completion of the company's quality objectives.

First of all, in terms of rules and regulations

In daily work, all employees in the engineering department strictly abide by the company's rules and regulations and strictly follow the requirements of the "five-routine law". Can seriously convey and implement the spirit of the company's instructions and complete various tasks. Take seriously the problems and rectification opinions raised in the inspection of the company and the project, and seriously rectify and implement them in combination with the actual situation. With the help of leaders at all levels, the filling of various forms and records is standardized, which provides an effective and accurate basis for daily work arrangement and electricity consumption data analysis. And put all kinds of systems on the wall, so that every employee can learn, check and demand himself in time.

Second, in terms of ability.

The work of power distribution duty seems easy, but in fact, it requires the power distribution duty personnel to have a high sense of responsibility and power distribution duty experience, so as to ensure that after discovering hidden dangers, they can make timely and effective treatment, ensure the normal operation of the system, and provide power guarantee for equipment operation and owner's office.

Therefore, every electrician in the engineering department can observe the power distribution system, carefully check the equipment, copy all kinds of electric meters on time, and carefully calculate the daily electricity consumption, which provides a reliable basis for the analysis and management of electricity consumption in the park. At the same time, the power distribution room is the main department that continues to serve the owner and coordinate with the outside world on rest days, holidays and nights, and is responsible for equipment inspection, the owner's application for repair, various construction follow-up services of the owner and other units, and emergency treatment and coordination during these periods. Such as: Zhongshui Station patrols twice per shift; Daily night street lamps, equipment inspection of water pump room, elevator maintenance tracking supervision, etc. , so that the owner can get all-day uninterrupted maintenance service, ensure the safe operation of electrical equipment and create a good office environment for the owner.

Third, in terms of work.

At work, we are responsible for maintaining all electrical equipment and facilities in the park to ensure their normal operation.

We have overcome the difficulties of fewer personnel and heavy workload, and rationally arranged personnel in the spirit of "what should be repaired is obligation and what should be repaired is good;" Regular maintenance "principle, take every job seriously. In order to deal with the owner's application for repair in time, a special person is arranged to handle and check the owner's application for repair every day. Be sure to receive the report in time and deal with it in time to reduce the recovery rate.

When there is a lot of maintenance work, distribute the support of other employees in time. This summer, a distribution box in Room 402, Building A of Perfect Space Company frequently tripped, which seriously affected the owner's normal office. We promptly organized personnel to conduct in-depth and detailed investigation, and finally found that the reason for the trip was that the owner's electricity consumption was too concentrated, and the three-phase electricity load was seriously unbalanced, which led to single-phase overload trip and required load adjustment.

However, since the owner is not allowed to cut off power for a long time during office hours, after measuring and recording the load of each branch at the peak of its power consumption, we redistribute and adjust the load twice at the end of one day and at noon the next day, so that the three-phase load tends to be balanced, eliminating potential safety hazards and improving the safety and reliability of the owner's power consumption.

After the engineering department took over the reclaimed water station in the park without handover and incomplete information, all electricians, including electricians, actively participated in the maintenance, debugging and inspection of the reclaimed water station in order to ensure the normal use of the reclaimed water station and the normal operation of the equipment. Due to the lack of equipment information of Zhongshui station, we can only check the equipment and lines one by one on the spot to understand the working process and control mode of the equipment. When salvaging the water pump, replacing the motor and connecting the lines in the sewage tank, all the staff are not afraid of being dirty and tired, overcoming all kinds of difficulties and actively assisting the hydraulic workers to complete the replacement and maintenance of the equipment in the reclaimed water station. On the issue of electrical debugging, in order not to affect the owner's use of reclaimed water, we try to arrange the time at night or Saturday and Sunday, explore the automatic control and management of reclaimed water pump, find out the cause of the failure, and finally adjust the system to the best state after many days of efforts to ensure the normal use of reclaimed water equipment.

Equipment inspection is an important measure to ensure the safe operation and use of electrical equipment and the safety of personnel. Therefore, every day, special personnel will be arranged to inspect the public electrical equipment and facilities in the park on time, find out the defects and anomalies of the equipment in time and deal with them in time. Can not be handled in time, timely report, take corresponding measures into the maintenance plan. In daily work, employees regularly repair and maintain electrical equipment according to the maintenance plan, maintenance cycle and equipment operation state, so as to find and eliminate potential equipment hidden dangers and reduce equipment failure rate. In the off-season maintenance work, due to the heavy maintenance workload and insufficient personnel, four people were transferred from the power distribution room to participate in the maintenance work, which led to an increase in the workload of the drawn-out personnel and the personnel on duty. But every employee didn't complain, didn't slack off, worked hard, actively devoted himself to the maintenance work, earnestly completed various tasks and filled in various records, so that every off-season maintenance work could be successfully completed.

The workload of technicians has increased, but every employee has not complained or been lazy. They are conscientious, actively engaged in maintenance work, earnestly completed various tasks, and filled in various records, so that each seasonal maintenance work can be successfully completed.

Fourth, in terms of technical training.

Every employee is very active, communicate with each other, learn from each other, learn from each other's strengths and constantly improve their business knowledge and technical level. In order to ensure that employees have time for technical exchange and study, we set aside 2-3 hours every Friday as "technical study", and encourage everyone to exchange, discuss and ask questions, answer questions in various ways and introduce their work experience. Greatly improved the technical level and self-confidence of employees, and further improved the enthusiasm of employees.

Five, in terms of energy management and reducing consumption.

We conducted a comprehensive survey of public electrical equipment and facilities in the park, found out the methods of saving energy and reducing consumption, formulated energy-saving renovation plans or suggestions for the equipment and facilities that need improvement, and gradually reformed them:

1, which divides the lighting of passages, halls, elevator halls and stairs into day lighting and night lighting; On the premise of ensuring the overall lighting demand and complete and orderly modeling, the number of lamps used should be reduced as much as possible, such as changing three-tube or two-tube lamps into single-tube lighting and changing row lighting into separate lighting.

2, strengthen the inspection of high-power mechanical and electrical equipment, to ensure that the motor is in a good running state, improve efficiency. Increase the maintenance of control equipment, reduce the number of over-stops of high-power equipment and reduce power consumption.

3. Add an electric meter to the air conditioning unit in E building to increase the accuracy of electricity accounting and reduce the allocation of public electricity.

4. Do a good job of repairing the old and recycling the waste, repair the replaced documents, lamps and ballasts, and repair the old parts by replacing parts or reassembling them to reduce the use of new parts.

Six, weak current equipment maintenance work

1. Replace the public telephone exchange in the property management office and readjust the number distribution and wiring.

2. Thoroughly clean and arrange the weak shaft in the building.

3. Cooperate with telecom companies to install, repair and maintain equipment.

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