In any case, compensate the owner's stolen property.

If the owner's stolen goods company has not neglected its duty, it does not need compensation. The property company provides property services according to the property contract signed by both parties. Unless there is a clear agreement on housing custody and property custody in the property service contract, the responsibility cannot be investigated.

legal ground

Article 35 of the Regulations on Property Management

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.