Job Recruitment Website - Property management - How can I get a refund without a receipt in the yoga studio?
How can I get a refund without a receipt in the yoga studio?
1. negotiate with the operator.
Operators are dealers, agents and manufacturers. When consumers encounter problems, they should first consult with the merchants to solve them. According to different products, the concept of this "merchant" is not the same. DIY products should only need to find a counter agent, while digital and notebook products generally need their local customer service and after-sales departments to solve them.
Of course, general trading activities are carried out in shopping malls. Therefore, the activities of merchants are also restricted by property management to a certain extent. Therefore, when negotiations with counter dealers fail, consumers can also seek to solve the problem through the management of their shopping malls. For example, the policy of "double warranty, advance payment" introduced by SEG Computer City is a good measure.
2. Ask the consumer association for mediation.
When the negotiation between consumers and businesses can't solve the problem, they should seek the mediation of local consumers' associations. The consumer association can only act as a mediator, and has no actual administrative and law enforcement power.
3. Complain to the relevant administrative department.
When mediating through the consumer association? With the results, consumers can appeal to the relevant administrative departments. The administrative department here mainly refers to the industrial and commercial bureau.
4. According to the arbitration agreement reached with the operator, apply to an arbitration institution for arbitration.
When consumers still can't get satisfactory results through the intervention of administrative organs, they can apply to the local arbitration institution in Xi 'an for arbitration.
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