How to complain about the poor service of residential property?

If it is a relatively small problem, the owner can talk to the property manager. Owners can also find street offices to reflect the relevant situation, and street offices have the right to accept and assist in consulting property complaints. Owners can also complain to the Property Management Office of the Housing Authority in their respective jurisdictions. In a word, the property company shall perform its obligations completely and comprehensively in accordance with the property service contract signed with the owners' committee. If the service of the property management company is not good, the owner has the right to reflect the situation and complain to safeguard his rights and interests.

What are the scope of property management?

1, house maintenance management, which is the main aspect of real estate management. Maintenance and management of the house and its equipment, ensure that the house and its equipment are applicable under normal circumstances, and will not be damaged due to unreasonable facilities and improper use, and keep the house and its equipment in good condition. Through the repair of houses, equipment and facilities, the service life of houses, equipment and facilities will be extended and natural elimination will be reduced. Give full play to the utility of houses and equipment and safeguard the legitimate rights and interests of property owners and users.

2. Greening management. Formulate and implement the regulations on greening management in residential areas to provide a warm and elegant living environment for property owners and users.

3. Health management. Provide high-quality sanitary environment areas for owners and users, and meet the housing needs of owners and users.

4. Public security management. Including the safety management of buildings and their equipment and facilities, the personal safety and property safety management of property owners and users, the formulation and implementation of safety measures such as fire prevention and theft prevention.

5. Vehicle traffic management. Management of main passages, parking spaces and facilities in residential areas.

6. Management of public municipal facilities. Entrusted to manage municipal facilities such as water supply, power supply, gas supply, heating, posts and telecommunications. , including collecting and paying related fees.

7. Management of illegal buildings. Cooperate with the competent department of illegal construction to report, supervise and manage illegal construction.

8. Various life services. Carry out routine services such as public corridors, roads outside buildings, public toilets, and garbage removal; Open up night parking lots, farmers' markets, tourism services, flower and seedling sales and other business services. Provide convenience for owners and users, increase income and make up for the shortage of management funds.